Took our rabbit to the Whitchurch vet and can't recommend them enough. The vet Paige was amazing, really kind and took the time examining our rabbit and talking through treatment options. We had tests... See more
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Poor Reception staff and answering system. No matter what time or the day or night you ring, you can spend ages hanging on the phone for the hospital at Wells Road to answer and I mean ages. Oft... See more
It's such a shame this vet practice doesn't have a 5-star rating here, they have been amazing for us since we switched from the terrible Vets4Pets Imperial Park - who put our pets at huge risk - in 20... See more
Called regarding an emergency with our cat. Receptionist spoke to us as though we were inconveniencing them by calling, left us on hold and then hung up on us. This happened to us twice. Had to seek... See more
Company details
Information provided by various external sources
A veterinary practice providing professional services for dogs, cats, rabbits and other small pets. Includes appointment details and pet care information. Longwell Green, Bristol.
Contact info
United Kingdom
- highcroftvet.co.uk
2.2
Poor
47 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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End of a 35 year rleationship with our vet.
Well, this is very sad, I had at least expected others to have written reviews here, but it appear we are the first! Why sad? Well after 35 years of having our pets cared for by a vet that now belongs to this group today, we have had to write a formal complaint about the management of our account. They have charged us for an amount for which they cannot demonstrate we owe. We now have a letter threatening that this will be forwarded to a debt collection agency!
Some words of balance though, over those 35 years the clinical care of our pets has been very good but that relationship is now at an end and we will seek another vet.
29 April 2023
Unprompted review
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