Hilltop Financial Planning Reviews 

1,610
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making interactions pleasant and productive. Many people highlight the excellent service, noting that everything is clearly explained and tailored to individual needs, especially regarding pension management. Reviewers appreciate the readily available contact options and the prompt, detailed responses to their queries, ensuring they feel informed and confident about their financial decisions. The user experience is frequently described as seamless and reassuring, with advisors taking the time to listen and provide clear, constructive advice.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them for being clear, helpful,... See more

Service

People report positive experiences with service, consistently praising the professional, friendly, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and clarity of... See more

User experience

Clients share positive opinions on user experience, consistently highlighting clear, concise, and... See more

Customer communications

Users describe positive interactions with contact, noting the ease of making appointments and receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more


Company details

  1. Pension fund
  2. Financial advisor
  3. Investment service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,610)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Yearly review appointment on the phone this morning with Connor . Excellent results on my pension fund . Straightforward & clear communication. Friendly customer service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Tom ..

Tom ... decent bloke, trustworthy advice given as is always the case.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Both Megan and Connor who I dealt with…

Both Megan and Connor who I dealt with were friendly and professional. They took time to answer any questions I had and gave a good explanation in answer to my queries. I have been very impressed with Hilltop Financial Planning during the year they have been my advisors.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning Review

Have used Hilltop Financial Planning for pension & advice. They have invested my pension fund in accordance with my wishes & keep me fully informed with half yearly & full yearly review. They also have an excellent portal that can be used for any questions. Very pleased with their services.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional friendly and efficient service.

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you need and it's avery low pressure conversation. They've been professional, friendly and efficient throughout. Highly recommended.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Pension clarity and a good company

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the financial side of their expertise i trust and this year my pension has grown a good amount especially in the economic turmoil we are in at the moment.
I would recommend them to anyone who needs a finacial advisor for their money,a good service indeed.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and expert advice and service

Excellent service and advice. Everything is explained in simple terms during my annual review and any questions I asked were answered thoroughly and comprehensively. The review took just over an hour, I felt listened to and Tamara covered all the areas I needed. I have confidence in this company and all the staff that I have communicated with.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We have had an excellent service from Hilltop

We have had an excellent service from Hilltop. They review our finances regularly and we have easy access to them for ongoing financial advice. The advisors are very knowledgeable and explain things simply to enable us to make our financial decisions.

Would highly recommend them to anyone needing investment advice. Thanks

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

As always, everything clearly explained. No pressure - just clear impartial advice. Many thanks!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Reassuringly expert advice.

Tom was thorough, patient and incredibly helpful in facilitating my understanding of my pension which left me feeling utterly reassured and relieved that I had entrusted my pension portfolio to Hilltops.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

It ia a difficult choice to recommend…

It ia a difficult choice to recommend one person or thing at Hilltop, They look after my pension and i do not have any pension headaches .Like the Ronseal of the pension world they do just what it says on the tin
Thanks for all your efforts

20 April 2026
Unprompted review

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