Hilltop Financial Planning Reviews 1,555

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, noting that advisors are knowledgeable and provide clear, constructive advice. The service is frequently highlighted as excellent, with many appreciating the detailed explanations, low-pressure conversations, and the personalized approach to financial planning. Reviewers feel confident in the company's ability to manage their finances, especially pensions, and value the regular contact and easy communication. People appreciate the clear and simple advice, avoiding jargon, and the feeling of being well-informed about their options without feeling pressured to buy unnecessary services.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently praising the professional, friendly, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and clarity of... See more

User experience

Consumers find the user experience to be positive, with many reviewers expressing satisfaction with the clear... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting that advisors are easy to reach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my annual financial review this week with Alex and as always he explained things very clearly to me, answered all my questions and gave some good advice. I would highly recommend Hilltop Fin... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more


Company details

  1. Pension fund
  2. Financial advisor
  3. Investment service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing. Tamara is friendly, supportive, explains things in an understandable way and I feel like she is honestly looking out for me and my future stability. Best decision I made.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Very well prepared for the meeting. Covered all I wanted to discuss and more, whilst checking i fully understood details. Not rushed, felt i could ask questions, and felt comfortable asking the questions. Very professional approach.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

I have been with hilltop for a few years now after getting financial advice through my workplace union in respect of amalgamating small pensions and putting them together in one pot which hilltop done for me and have managed them on my behalf ever since and with my phone app I can check on their progress when needed and can contact hilltop if I ever need clarification on any issues concerning my pension given me total peace of mind

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Hilltop Financial Planning

My husband moved his pension with advice from Hilltop Financial Planning a few years ago as his previous pension wasn’t performing, he is highly delighted with the performance of his new pension & the continued support from Hilltop’s advisors.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and reassuring service

The service at Hilltop is friendly and reassuring where everything is properly explained, flexible and tailored to suit my particular circumstances. It’s such a comfort not having to worry about this pension, especially as it is performing really well…… I would honestly recommend them to everyone.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Only been with Hilltop for a short…

Only been with Hilltop for a short while and during that time I have spoken to many of the advisors there and everyone of them have been so helpful in explaining everything in great detail putting my mind at rest
I had a telephone conversation with Mark this morning and he was so very helpful in explaining all the options available to me
Can’t thank Hilltop enough for all their help and I would have no hesitation in recommending them.
Thank you again Mark for all your help today

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Got prompt and reliable service and good, simple advice from Craig and his colleague before him. Importantly for me, he didn't try to sell me anything I didn't need. Very professional.

20 February 2026
Unprompted review

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