hily.com 

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Rated 5 out of 5 stars

Hily is a pretty good app. Didn't think it would lead to anything serious, but here we are - two months into an amazing, healthy relationship.

Company replied

Rated 5 out of 5 stars

After divorce I decided to get back into dating, mates recommends me hily,use it for a month, I'm not very active, had just 2 dates.After divorce I decided to get back into dating, mates recommends m... See more

Company replied

Rated 1 out of 5 stars

Blatant scam app, got two likes within the 1st second of creating an account along with two messages different from the likes(which you cannot see unless you pay an insane an egregious amount for ba... See more

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Rated 5 out of 5 stars

I'm a PC player and looked for a girl who' ll share my "addiction", so hily with its algotithmth helped me, our second date was playing unravel two. She is pecfect match for me.

Company replied

Company details

  1. Dating service

Written by the company

With 900K+ monthly users & 51M+ matches yearly, Hily is the app to date as you are, your way. Find love, fun, friendship or anything in between, make real connections and enjoy dating with Hily!


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Rated 2 out of 5 stars

Ethics over profit

It’s a dating app, what can I say.. basic dating apps format, no complaints about that.
My issue is the filters, if the filters actually applied the filters you chose the would be great. I would adjust the filters for what I’m looking for and the app just gives you whatever they feel like, just to put something on your screen. I filter for a reason, either you have what I want or you don’t. If you don’t have that type of person available just say that. Otherwise, let me adjust my filters to what I might compromise for if I actually want to adjust them. Don’t just presume to know what I don’t know I would like. I feel like I’m just wasting time hitting the X all night.
One more thing.., the cost to see who likes you is ridiculous on top of the membership fees. If I’m paying a membership fee that should be it, plain and simple ethical business practices. Everything is a fee with these guys. Make it a flat fee and that’s it. The next new dating app will, then you’re going to try and stay relevant by adjusting fees but then it’s too late. People remember how you make them feel, the conversation will be forgotten.

14 August 2025
Unprompted review
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Reply from hily.com

Hey Santos! We are sorry to hear the filters and pricing did not fully meet your expectations. Just to clarify, filters may reset once there are no more people around that match, so for the best results, we suggest choosing fewer filters to keep your options open. Also, you can always enjoy Hily with the free version, and we also run occasional promos and discounts to make premium features more accessible. Please contact us via Live Chat or support@hily.com for further feedback and questions.

Rated 1 out of 5 stars

Piss in the dating pool 2025

I downloaded this app because I was under the impression this was a free dating app. I was dead wrong. This app charges an insane amount of $40 a month for their premium subscription. You have to have a premium subscription for everything except swiping. I received a match and message from another user but when I tried to open the chat with that user it kept pulling up the subscription page, meaning I had to pay to message.

30 July 2025
Unprompted review
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Reply from hily.com

Hey Austin! Thanks for sharing your feedback — we hear you. Making a payment is absolutely not obligatory at Hily. While we offer free features like swiping and chatting with your matches, some interactions (like replying to messages from recommended profiles) are part of the premium experience. Should you have further feedback or questions, please feel free to contact us via Live Chat or support@hily.com, and we will assist you further.

Rated 1 out of 5 stars

This is by far the worst dating app I…

This is by far the worst dating app I have ever "used". I say "used" because these scam artists make it impossible to truly use their app unless you by add ons, that are included in almost every other dating app memberships. You have to spin to get the features you really need (Like seeing who actually likes you). No surprise, what usually comes up is the "rollback" feature which is the least important feature to it's users. These people are dirtbags and I cannot wait for this tech to crash. Burn in hell you greedy bastards!!! BTW I would love to join the future class action against these liars.

Just saw the response from this unethical company. Quit talking to people like they are uneducated. I know you don’t have to do the add ons. The problem with your idiotic response is that you can’t see who likes you or who you match with without your ripofff unblurs.

28 June 2025
Unprompted review
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Reply from hily.com

Dear Brian! Thank you for your feedback. We are sorry to hear that your experience with Hily did not meet your expectations. Please note that using Hily is entirely optional when it comes to payments—the basic version is free, allowing you to browse, match, and chat. The Roulette feature offers random premium perks without requiring a subscription, though results may vary each time. If you need further assistance, feel free to contact us via Live Chat or at support@hily.com.

Rated 1 out of 5 stars

Horrible app

Horrible app, auto swipes, everything costs, can't even see who likes you unless you pay, even when you buy Premium... Greedy greedy greedy

30 May 2025
Unprompted review
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Reply from hily.com

Dear Alan! We are really sorry to hear about your experience. While many features are available for free, such as matching, chatting with your matches, and video calls, some premium options do come at a cost, so we can keep improving the app and supporting our users. Please feel free to reach out to our support team through the app or at support@hily.com — we are here to help with any app related questions. Thank you for your feedback. It really helps us improve.

Rated 1 out of 5 stars

Overrun with fake accounts and paywalls

Overrun with fake accounts. Everything is locked behind a paywall. It says it’s free to chat with your matches but that is not true. You can match freely but you can’t message your matches unless you pay for premium which is $20 a week😂. Whenever I finally found a real person they just turned out to be a catfish. There is no way to cancel the subscription, I had to actually go to my bank to cancel it and even then it was a huge hassle. I recommend Facebook dating bc it is all free. Everyone on Hily is a bot.

21 May 2025
Unprompted review
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Reply from hily.com

Dear Thomas! Thanks for your feedback — we are sorry the app did not meet your expectations. To clarify, chatting with your matches is free, and a subscription is only needed to unlock extra features. We also take fake profiles seriously and encourage reporting anything suspicious. For cancellations, those go through the App Store or Google Play, but we are happy to help guide you through it if needed. Feel free to reach out via Live Chat or support@hily.com.

Rated 1 out of 5 stars

Hily Isn't just all there isn't it???

Hily Isn't just all there isn't it???. This app is terrible and I left a review before. The women on here are not nice at all. They don't talk to you. I asked this one girl a question like what your looking for on here ? And then blocked me like what??? Get off ladies!!! Why you on there??!?!?!?! Your just wasting your time?. Why go on there if you think every guy is a creep and weird and get weirded out easily and Why you girls have to be so judgeey and selective.......... hmm weird isn't guys? No hard feelings to women but dang we live in a mean world don't we folks?? Again I'm not going to use this app because the girls suck and they don't talk on there lol. Matchmaking companies is a must or a social or singles club if your in the inner city people. There is better girls out there than the ones that are generation z.

20 May 2025
Unprompted review
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Reply from hily.com

Dear Ian! Thanks for sharing your experience. We are sorry to hear that your time on Hily has not met your expectations — we understand how frustrating it can feel. Every user has their own preferences and pace when it comes to online dating, and sometimes it takes a bit of patience to find the right match. That said, we are always working to improve the platform and help create more meaningful, respectful connections. For further feedback, feel free to reach out to us anytime via Live Chat or support@hily.com.

Rated 1 out of 5 stars

Fake and garbage

Fake and garbage . Fake Bots and they want Money For you being able to write. The app must have been Programmed by transgender .

25 April 2025
Unprompted review
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Reply from hily.com

Dear Tom! We are sorry to hear you had a frustrating experience. Chatting with your matches on Hily is completely free! Premium features are optional and designed to give users additional benefits. Regarding fake accounts, we use multiple verification steps and a dedicated team to reduce fake profiles and maintain the safety and quality of the app. For further assistance, please feel free to reach out via Live Chat or support@hily.com.

Rated 3 out of 5 stars

It's ok for the most part you gotta pay…

It's ok for the most part you gotta pay tho 2 get the most from it.

8 March 2025
Unprompted review
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Reply from hily.com

Dear Mason! Hily offers a free experience with the option to upgrade for additional features. While premium gives access to extra perks, free users can still browse, match, and chat. We appreciate your feedback and are always working to improve the app for everyone! For further assistance, please feel free to reach out via Live Chat or support@hily.com.

Rated 2 out of 5 stars

The filters don’t work

The filters don’t work. Want within 30 miles but it’s constantly showing well beyond 30 miles. And hardly no women in Philly?! Really???? App is horrible

4 March 2025
Unprompted review
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Reply from hily.com

Dear Matt! We are sorry to hear about your experience with the filters. Hily’s location settings are designed to show users within your selected range, but occasionally, factors like user availability and app settings may influence the results. We are always working to improve our matching system, and we appreciate your feedback. If you need assistance adjusting your preferences, our support team is happy to help via Live Chat or support@hily.com!

Rated 1 out of 5 stars

another fake dating app unfortunately

another fake dating app unfortunately, it costs 20.99 a week, I actually got a message today from someone trying to set up there step mums profile with there pictures lol. You can’t make this stuff up you will get a message at the start from someone which you cant read as they want you to sign up, you will get matches but the matches wont be where they are from on there profile. im not going to give a location out but i checked the location on there profile then found out by the person i was talking too they were somewhere else. its a scam, dont give them money

17 February 2025
Unprompted review
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Reply from hily.com

Dear Luke! We are sorry to hear that you feel this way. Hily is a genuine platform designed to connect people for dating and friendship, and we strive to provide a safe and enjoyable experience for all users. While some features require a subscription, free users can still match and chat. Regarding users, our moderation team works tirelessly to eliminate any suspicious accounts. However, if you ever encounter concerns, our support team is here to help and investigate any issues via Live Chat or support@hily.com.

Rated 5 out of 5 stars

Best decision

I honestly had so many notifications and out of all of them this certain one really stood out to me. So he finally messaged me first we texted and got to know each other for a week and when we finally was like yes let’s meet up, when we did it was everything and more we connected so good he wasn’t a catfish and that’s exactly what I was thinking. To many more months and years with him ❤️

3 January 2025
Unprompted review
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Reply from hily.com

Dear Tiffany! Thank you for sharing your wonderful experience! Stories like yours truly warm our hearts. We are thrilled to hear that you connected with someone special and that your meet-up exceeded your expectations. It is always amazing to see genuine connections being made on Hily. Wishing you many more months and years of happiness together!

Rated 5 out of 5 stars

Love this site

19 December 2024
Unprompted review
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Reply from hily.com

Dear Shawn! Thank you for your kind words! We are thrilled to hear that you love using Hily. Your support means a lot to us, and we are here to ensure you have the best experience possible. If you ever need assistance or have any questions, feel free to reach out via Live Chat or support@hily.com. Happy matching!

Rated 1 out of 5 stars

Up sell for the up sell

Up sell for the up sell. My suggestion is don't pay for premium at first because they send you a low ball offer. Pay for a week then disconnect your credit card because that is the only way to truly cancel. They will then send you an offer for $200 lifetime. Tell them you want to cancel entirely and they offer lifetime premium for $60. Even then you can only unblur 2 people per day without paying more. Your 2 unblurs per day disappear after 24 hours. It's a joke.

16 December 2024
Unprompted review
hily.com logo

Reply from hily.com

Dear Mark! Thank you for sharing your feedback. At Hily, we aim to offer a range of subscription options and promotions to suit different needs. For users who wish to cancel a subscription, we recommend contacting our support team via Live Chat or support@hily.com to ensure it is done seamlessly. We also understand your frustrations regarding the unblurring limits and appreciate your candid input. We will share your feedback with our team as we continue to improve the experience for all users.

Rated 5 out of 5 stars

You'll meet allot of girls fellas

You'll meet allot of girls fellas, wide variety of ages, body types, nationalities.

17 November 2024
Unprompted review
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Reply from hily.com

Dear Mitchell! Thank you for your feedback! We are glad to hear you are enjoying the diverse range of matches on Hily. We strive to offer a wide variety of people from different backgrounds and experiences, making it easier to connect with someone who shares your interests. If you ever need assistance or have any questions, feel free to reach out via Live Chat or support@hily.com. We are here to help!

Rated 5 out of 5 stars

My issue was addressed and l really…

My issue was addressed and l really appreciate the information provided to me. Thanks for being real and not a robot.

11 November 2024
Unprompted review
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Reply from hily.com

Dear Cin! Thank you for your kind words! We are so glad we could address your issue and provide the information you needed. We strive to offer genuine, helpful support, and it is great to know our efforts are appreciated. If you ever need assistance again, do not hesitate to reach out via Live Chat or support@hily.com. We are here for you!

Rated 4 out of 5 stars

Just started out on Hily seems legit…

Just started out on Hily seems legit and clean thank god but also very good at showing you those you would likely have a great deal in common but put the month you was born in wrong and you got to show is no I’d to take my money though All I’m sayin

29 October 2024
Unprompted review
hily.com logo

Reply from hily.com

Dear Chester! Thank you for your feedback! We are glad to hear that you are enjoying Hily and that you are finding it clean and easy to use. It is great to know that the app is helping you connect with people you have a lot in common with. We understand how frustrating it can be to have an issue like an incorrect birthdate, and we are here to help resolve it for you. If you need assistance, please do not hesitate to reach out via Live Chat or support@hily.com. Enjoy Hily!

Rated 5 out of 5 stars

Any problems tech supports solves it in…

Any problems tech supports solves it in less than 30 seconds

27 October 2024
Unprompted review
hily.com logo

Reply from hily.com

Dear Customer! Thank you for your feedback! We are glad to hear our support team was able to solve your issue so quickly. We are dedicated to providing fast and efficient help, and it is great to know we hit the mark for you. If you ever need assistance again, do not hesitate to reach out via Live Chat or support@hily.com. We are here to help!

Rated 5 out of 5 stars

Love this app

20 October 2024
Unprompted review
hily.com logo

Reply from hily.com

Dear Carif! Thank you so much for the love! We are thrilled to hear you are having a great experience with the app. We work hard to create a fun and seamless platform for everyone to connect and enjoy, so it is wonderful to know it is hitting the mark for you. If there is anything we can do to make your experience even better, feel free to reach out via Live Chat or support@hily.com. Happy matching, and thanks for being part of our community!

Rated 5 out of 5 stars
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Reply from hily.com

Dear Channing! Thank you for the wonderful feedback! We are so glad to hear that the guidance you received helped make conversations easier and more enjoyable. We strive to provide a great experience, and it is fantastic to know we are helping you connect with others. If you ever need assistance again, do not hesitate to reach out via Live Chat or support@hily.com. Enjoy the app and happy dating!

Rated 5 out of 5 stars

Not to bad

So far so good with the majority of support

1 October 2024
Unprompted review
hily.com logo

Reply from hily.com

Dear Michael! Thank you for your feedback! We are glad to hear that you have had a positive experience so far. We are committed to providing excellent service, and your satisfaction is important to us. If you have any questions or need further assistance, feel free to reach out anytime via Live Chat or support@hily.com email address. We are here to help!

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