Hiperrentacar Reviews 

Excellent service yet again from Hiper. Had a free upgrade to an Astra 1.4 Turbo which was brilliant. From pick up to drop off their service was great. Love the full/full fuel policy, you know exactly where you stand and the refund was back in my account after 2 days. Thank you Hiper.

Excellent and efficient service, both for late pickup and drop off. Our flight was delayed by nearly 2 hours, travelling to Ibiza and we arrived after 1am. Their service was excellent. Shuttle transfer from the airport, car pick up & drop off, and shuttle service back to the airport.
The deposit for a full tank of fuel was reimbursed without issue to my card.
I had reserved a Panda with full insurance and paid upfront online. The pleasure is not being surprised by the insurance you can only add on at collection for most other car hire services.
We were provided with a free upgrade to a Nissan Micra with 1450km on the clock. Car was very clean and in good condition.
Very pleased with the service. This will be our go to company going forward - I am an Avis Preferred Customer and usually hire from them.
Excellent customer service and very friendly and efficient staff.

I was so happy to find Hiper at Palma Airport, because they offered full to full policy. Very easy to make the reservation for a good price. When I arrived at the airport my friend showed up with his car and I didn't need to rent the
car. I called Hiper and the woman was very friendly and it was no problem to cancel. Next time I will definitely rent my car with Hiper and I am so sorry I had to cancel this time.

Have used a couple of times once in Majorca once in Menorca. Always check the spare tyre before driving off. I had a flat tyre on the one in Majorca and tyres are not covered unless you pay for better insurance. They were very good and gave me a different vehicle. I have had no problems with them, but I always pay for full insurance an extra 6€ Per day over the basic price. I would definitely use them again. No heavy deposits to pay, full tank out full return, no unnecessary charges on credit card. Always check office opening and closing times to see if compatible with your flight times, as extra costs involved if out of hours, details on site.

The experience with hiper rent a car was terrible due to the following reasons:

1) We had an appointment at 10 at the harbor of Ciutadela. At 10.15 a colleague of the responsible (from Europcar) arrived. Ths person was very friendly and called Hiperrentacar, which told us that they'll be there just in a minute. At 10.30, the responsible arrived, but there were still other people who also rented a car (which was known way before, because we were told to call hiperrentacar as soon as we arrive in Menorca; we did this already the day before!). At 10.45 we finally started filling the contract and at 10.55, one hour later, we could leave with the car. Due to that we missed an appointment and had to replan quite a few things. When we asked for a partial refund she refused unfriendly.
2) After 1 day we detected that one tire only has 2 bar instead of 3 bar. We fixed that immediateld. 2 days later, the same happens again. The day after, we had to refill again. Because of the regularity we are sure that the car was delivered in a bad condition. Otherwise the car was in a reasonable condition.
3) When we were in Mahon, we tried to talk to the office. After waiting 10 minutes, we were told that we would need to wait at least additional 15 minutes. We then left because this is not what we expect from a company.

Identification: BRI1701150

Hipercars do a good job of providing a car. However, you need to be aware that they do not pre-authorise the card payments but take full payment and then refund in Euros. This means that you will need to pay an additional 6-7% on your card for the deposit and refund of the deposit if your car is not a Euro card. You will pay the visa rate + 3 to 3.5% as a handling charge on both the payment and the refund. This is not an industry standard and you need to be aware that you are going to end up paying more than you would from other car rental companies.

I rang Hipercars about this anomoly and basically they told me that this is they way that they operate. So good luck with that

We recently hired from Hiper Rent a Car at Ibiza airport. Several of the cheaper hire car companies in Ibiza are notorious for not refunding excess deposits in a timely manner, or keeping excess deposits full stop, and as we visit our son who lives in Ibiza regularly, we have experienced these companies even though we managed to come out the right side of them after a battle! This is the first time we have experienced superb service - our plane was 4 hours late, and we did not arrive until 5am, We had paid the out of hours collection fee of 30 euros to collect the car after 11pm but their website says you cannot collect your vehicle between 2am and 8am. We telephoned Hiper from England to advise them of the delay, and they said that they would wait for us at the airport. We were amazed (and delighted) that they were as good as their word, they were there with the minibus and the car was ready for us. Upon return of the vehicle, they inspected it there and then which most of the cheaper companies refuse to do, and our 600 euro excess deposit was refunded immediately. We would not hesitate to recommend them or use them again. If you are new to hiring in Ibiza, just a word of caution, virtually every vehicle on the island has a dent or scrape, the likelihood of someone scraping or banging your vehicle whilst tightly parked in a beach car park or somewhere similar is very high, so we always take out an annual insurance excess protector policy in the UK which is so much cheaper than taking one out either with the hire car broker ie doyouSpain or with the hire car company itself. We did notice, however, that the excess protector insurance with Hiper was the cheapest we had come across at less than 10 euros a day for rentals or more than 3 days, so you could do a lot worse than taking out theirs at the time of vehicle collection.

Have used Hiper Car on many occasions in Majorca and have never had any problems. They don't ask you to take out their insurance as I always purchase excess insurance with a UK company before I go away. Very friendly staff. Would not hesitate to recommend this company.

Fast processing, gave the deposit back and the gas money (had a master card so they took a veeerrrryyy hefty deposit, but they return it immediately upon returning the car), car was ok, clean and was way more cheaper and more faster than other companies I heard of. A small minus - their office is just off-site the airport but with their free and easy to find bus shuttle that is not that big of in inconvenience, only if you are in a very big hurry. All in all, had a very pleasant experience with them.

We have used this company about 6 times great service no rip off insurance or petrol charges ,when you return the car no bills for scratches which was already there .we can't recommend this car hire company enough.

It seems that the reviews are quite mixed. My experience was actually very good.

I went to the office in Cala Ratjada (Majorca) and asked for a car for a couple of days. The nice lady explained that I could get one the next day, getting one right away was not possible. This was no problem for me, I was quite flexible. She also advised to book the car via their website since it was a lot cheaper. I don't know why it is handled that way but comparing prices between their posters and the website proofed the lady right. (I paid 75€ instead of 112€ for four days, Car was Fiat Panda or similar). Tank rule is full-full and there was no distance limit.

The car was clean and worked properly throughout the whole trip. We went to Talaia d'Albercutx and the car never had a problem with the steep mountains.

The car was returned at the office right next to the Palma Airport. You cannot reach the airport on foot but they offer a shuttle service without an extra fee. The car inspection and finalisation of our trip took 3-4 minutes and the trip with the shuttle service to the airport another 5.

I'm sorry for the people experiencing problems with Hiper. I can only say that I was really happy with them.

They claimed that I left the car's seat humid, and they charge 30 euros! Reading the reviews I am not the only one who has had this bad experience!

I rented a car for 3 days and left it yesterday, 14th July in Palma de Mallorca with hiperrentacar.com

We asked to show the terms and conditions and it was nothing written, so they couldn't show it but they anyway charged it.

Avoid this company!!!! it shows cheaper and the end it is not, but again better to go with a trustful company than this one.

I rented a car for 3 days in July 2016 in Palma de Mallorca with hiperrentacar.com

This company will try to overcharge you for any unreasonable matter (They claimed that I left the car's seat humid), even though they can´t show you this clause in their term & conditions.

Conclusion: this is another company that shows cheaper price than competitors but they will try to overcharge at any time. Avoid an unpleasant experience at the end of your holidays.

Well treated at the Palma Nova office. Good little car, with a couple of minor scratches, which they were happy to point out. No attempt to sell added insurance, once I said we had already bought some. No preauthorised credit card change. Full to full petrol. Quick operation on car's return.