Do Not buy from this company. I ordered 2 times from them, nothing. I paid for both orders, I couldn't get an answer from e-mails. It was like they did not exist.
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See what reviewers are saying
I ordered some facemasks from this company in May, and after several reminders they eventually turned up in July. The quality was terrible with all the nose braces falling off before being used. I wi... See more
FRAUD. Beware of this outfit. They are scammers and will take your money but not deliver. They are very good at offering good products and taking your money with order but even when you enquire a mont... See more
Standard online fraudsters. They take your order and money but do not send any products. Will be reporting them to the authorities but nothing will be done and they will continue this scam so please t... See more
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ABSOLUTELY DO NOT DELIVER THE GOODS AND 'A FRAUDASSOLUTAMENTE DA EVITARE NON CONSEGNANO LA MERCE E' UNA TRUFFA
Hi, January 13, 2017, I made an order of 3 cosmetic for a euro amount to 43.90 HipeStore, which I reproduce below. After about 10 days. They communicate that need to cancel 2 products my order! I then asked for a refund of the difference. They said it was ok. After following my e-mail reminder, I was informed that the reimbursement had been made. Which is absolutely false as today (4 March 2017) I have not received any refund nor ll cosmetic that should have arrived! So I asked for a refund of the whole order, but now I do not responding. This public company and sells jewelry, cosmetics, also on Facebook, you are so careful to make their orders, are absolutely serious and downright cheat, and based on my experience I can not think and say no more! I tried to contact them on Facebook, but after a first contact I think they blocked chat, as I can no longer do so or to post comments on Loro page! Now, if a company misappropriate 43,92 €, I think it is making very, very bad !!! ... .. or at least is very little serious and fraudulent! I will continue to request redemption to these gentlemen, although I think it will not help! But I want to bring my experience, hoping to discourage those who want to shop at HIPESTORE!
HipeStore
ORDER #3554
Thank you for your purchase!
Hi Marzia, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
Order summary
Makeup Concealer × 1
001 €11.99
Matte Sexy Lipstick × 1
002 €16.99
Silver Mirror Vernis × 1 €9.99
Subtotal €38.97
Shipping €4.95
Total €43.92 EUR
ASSOLUTAMENTE DA EVITARE NON CONSEGNANO LA MERCE E' UNA TRUFFA
Salve, il 13 gennaio 2017, Ho fatto un ordine di 3 cosmetici per un Importo di euro 43,90 alla HipeStore , che riporto qui di seguito.
Dopo circa 10 gg. mi comunicano che devono annullare 2 prodotti del mio ordine! Ho quindi chiesto il rimborso della differenza. Hanno risposto che era ok. Dopo successive mie e-mail di sollecito, mi hanno comunicato che il rimborso era stato fatto. Cosa assolutamente falsa poichè ad oggi (4 marzo 2017) non ho ricevuto nessun rimborso e neppure ll cosmetico che sarebbe dovuto arrivare! Quindi ho chiesto il rimborso di tutto l'ordine, ma ora non mi rispondono più.
Questa Azienda pubblica e vende gioielli, cosmetici ,anche su Facebook, state quindi attenti a fare loro degli ordini, non sono assolutamente seri e decisamente truffano e in base alla mia esperienza non posso pensare e dire altro! Ho provato a contattarli anche su Facebook, ma dopo un primo contatto chat credo mi abbiano bloccata, poichè non riesco più a farlo o a postare commenti sulla Loro pagina! Ora, se una Azienda si appropria indebitamente di 43,92 euro, credo che sia messa molto, ma molto male!!!….. o quantomeno sia veramente poco seria e truffaldina! Continuerò a richiedere il rimborso a questi signori , anche se credo che non servirà a niente! Voglio però riportare la mia esperienza, con la speranza di scoraggiare chi volesse fare acquisti alla HIPESTORE !
Marzia Andreni
HipeStore
ORDER #3554
Thank you for your purchase!
Hi Marzia, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
Order summary
Makeup Concealer × 1
001 €11.99
Matte Sexy Lipstick × 1
002 €16.99
Silver Mirror Vernis × 1 €9.99
Subtotal €38.97
Shipping €4.95
Total €43.92 EUR
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