The customer service from start to finish was amazing. Rhys truly made my experience picking a car and finalising te order very seamless. Nothing was too much. Imran who delivered my car arrived even... See more
Company replied
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Review summary
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Andy B was extremely helpful, he explained everything clearly, thoroughly and in a highly professional manner. Very friendly and excellent customer service, this is by far the best car delivery /... See more
Company replied
Very positive experience. Efficient and professional. Kyle is outstanding! Easy and quick process from choosing the right plan to approving the lease. All coordinated so well by Kyle and the team. Can... See more
Company replied
John was absolutely brilliant from start to finish. He made the whole experience feel smooth and stress-free. He took the time to walk me through all the controls and features in a clear, easy-to-unde... See more
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Company details
- #62 of 100 best companies in Car dealer
Written by the company
Hippo Leasing is your destination for vehicle solutions, catering to all credit types. Our extensive vehicle range, including options for individuals with challenging credit, ensures you find the perfect fit. We simplify vehicle leasing with an easy-to-navigate online platform. As experts in the leasing industry, we're committed to providing affordable and reliable options. Committed to delivering the widest variety of high-quality vehicles and exceptional customer service, Hippo Leasing is one of the UK's most reliable vehicle leasing specialists offering a range of services to customers, nationwide.
Contact info
Trident Park, BB1 3NU, Blackburn, United Kingdom
- 01254919000
- info@hippoleasing.co.uk
- hippoleasing.co.uk
4.6
Excellent
12K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matt was fantastic at keeping me up to…
Matt was fantastic at keeping me up to date on time of delivery. Quick prompt informative hand over!!! Very happy 😊
13 May 2026
Unprompted review
Reply from Hippo Leasing
Hi Darianne,
Thank you for the great feedback! We’re glad Matt kept you updated throughout and that the handover was quick, prompt, and informative. We really appreciate your kind words.
Team Hippo
Reply from Hippo Leasing
Hi Patricia,
Thank you for your feedback. We’re pleased to hear the team were responsive and communicated with you in a timely manner throughout. We appreciate your support.
Team Hippo
They were very helpful with everything…
They were very helpful with everything big thinks
12 May 2026
Unprompted review
Todd at Hippo made this potentially…
Todd at Hippo made this potentially nerve racking experience getting car so easy and a real breeze.
I was very concerned about getting credit because of past issue but Todd at Hippo did me proud and i am now driving around in a fantastic Range Rover.
The collection was easy as well and very proffessionally done.
My thanks to Hippo ,they did me proud
Chris Biddle
Uxbridge
8 May 2026
Reply from Hippo Leasing
Hi Christopher,
Thank you for your fantastic feedback, Chris. We’re delighted to hear Todd made the process easy and reassuring for you, especially given your concerns beforehand. It’s wonderful to know everything went smoothly from approval through to collection, and that you’re now enjoying your fantastic Range Rover. We truly appreciate your kind words and support.
Team Hippo
Extremely helpful gentleman in Ryan
Extremely helpful gentleman in Ryan. Very please with hi assistance.
12 May 2026
Reply from Hippo Leasing
Hi Tony,
Thank you for your feedback. We’re delighted to hear Ryan was extremely helpful and that you were very pleased with his assistance. We appreciate your support.
Team Hippo
Reply from Hippo Leasing
Hi,
Thank you for your feedback. We’re delighted to hear you received the usual excellent service throughout your experience. We appreciate your continued support.
Team Hippo
Reply from Hippo Leasing
Hi Jon,
Thank you for your feedback. We’re delighted to hear you received great service that was both fast and friendly. We appreciate your support.
Team Hippo
Jack done everything we would expect he…
Jack done everything we would expect he was incredibly professional
9 May 2026
Reply from Hippo Leasing
Hi John,
Thank you for your feedback. We’re delighted to hear Jack provided such a professional experience and met all your expectations. We appreciate your support.
Team Hippo
Excellent
John was very good showing me how the car worked as I never had a Vauxhall and he answered all my questions about the car. Showed me around it and even put fuel in it for me.
11 May 2026
Unprompted review
Reply from Hippo Leasing
Hi,
Thank you for your feedback. We’re delighted to hear John took the time to show you around your new Vauxhall and answered all your questions clearly. It’s great to know he made the handover so helpful and thoughtful. We appreciate your support.
Team Hippo
Reply from Hippo Leasing
Hi Richard,
Thank you for your feedback. We’re delighted to hear you felt comfortable throughout the process with no pressure or hard selling. We appreciate your support.
Team Hippo
Reply from Hippo Leasing
Hi David,
Thank you for your feedback. We’re pleased to hear the team were responsive and communicated with you in a timely manner throughout. We appreciate your support.
Team Hippo
Wonderful experience
From start to finish George & the team were great. I have bought a beautiful car in a seamless transaction. With good communication along the way. Thanks to all involved!
9 May 2026
Reply from Hippo Leasing
Hi Michelle,
Thank you for your feedback. We’re delighted to hear George and the team provided such a great experience from start to finish. It’s wonderful to know the transaction was seamless and communication was strong throughout. We hope you enjoy your beautiful new car and appreciate your support.
Team Hippo
Quick efficient service
Quick efficient service . Everyone very helpful and friendly .
Kyle in sales gave me all the information I needed to choose the perfect car for me .
Graham who delivered my car was super friendly and showed me round the car and was really helpful.
Thanks for a great service.
7 May 2026
Unprompted review
Reply from Hippo Leasing
Hi Beverley,
Thank you for your feedback. We’re delighted to hear you received quick and efficient service, and that the team were friendly and helpful throughout. It’s great to know Kyle helped you choose the perfect car and that Graham provided a helpful and friendly handover. We appreciate your support.
Team Hippo
Reply from Hippo Leasing
Hi Alan,
Thank you for your feedback. We’re delighted to hear you received excellent customer service. We appreciate your support.
Team Hippo
A little complicated for me
7 May 2026
Reply from Hippo Leasing
Hi Colin,
Thank you for your feedback. We appreciate your honesty and are sorry to hear you found parts of the process a little complicated. We’ll take your comments on board as we continue working to make the experience as simple and straightforward as possible. Thank you for your support.
Team Hippo
The lady I spoke to Sophie was so…
The lady I spoke to Sophie was so helpful and understanding to my needs, she made the process a pleasure.
9 May 2026
Reply from Hippo Leasing
Hi,
Thank you for your feedback. We’re delighted to hear Sophie was so helpful and understanding of your needs, making the whole process a pleasure. We appreciate your support.
Team Hippo
Great initial service from Kyle Render
Great initial service from Kyle Render, seemless initial process and went above and beyond to remove blockers for me. Yet to receive the car, but initial service was great!
7 May 2026
Unprompted review
Reply from Hippo Leasing
Hi Chris,
Thank you for your feedback. We’re delighted to hear Kyle provided such great service from the start and helped make the process seamless while going above and beyond to assist you. We hope you enjoy your new car when it arrives and appreciate your support.
Team Hippo
Good car
Good car, good experience and the delivery and handover by Pete Machin was seemless and easy. He explained everything and answered any questions brilliantly
8 May 2026
Unprompted review
Reply from Hippo Leasing
Hi Peter,
Thank you for the fantastic feedback! We’re glad you had a great experience and that Pete Machin made the delivery and handover seamless and easy. It’s great to hear everything was explained clearly and all your questions were answered. We really appreciate your kind words.
Team Hippo
Rhys has been so helpful navigating…
Rhys has been so helpful navigating available cars and finance options.
Extremely responsive and reassuring.
Thanks so much Rhys, I really appreciate your help in securing a great car!
8 May 2026
Unprompted review
Reply from Hippo Leasing
Hi Kim,
Thank you for the fantastic feedback! We’re glad Rhys was so helpful, responsive, and reassuring while helping you navigate your options and secure a great car. We really appreciate your kind words.
Team Hippo
How absolutely amazing and helpful with outstanding understanding of your needs
The customer service especially James, absolutely amazing
6 May 2026
Reply from Hippo Leasing
Hi Brian,
Thank you for your feedback. We’re delighted to hear you received amazing customer service, especially from James. We appreciate your support.
Team Hippo
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