Easy to book confirmed the price straight away with no hidden extras. Mini bus arrived on time driver was pleasant & helped people down the step when getting off the bus.Hot day & vehicle was kept... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When our ferry was severely delayed, HireGo provided flexibility to keep with our original plan. Although it took a lot of back and forth, we eventually found a solution that worked for everyone. Than... See more
Company replied
Marcus, Hendry & Chris on the booking team were informative and efficient. The price was in line with other providers and we appreciated the reassurance given by the booking team around the arrangemen... See more
Company replied
We have used Hirego services for our 20 people group to and from airport to hotel. Even though we have reserved 20 seater bus Hirego has given us 38 seater to accommodate our 30 big suitcases, the... See more
Company replied
Company details
- #17 of 23 best companies in Bus and coach company
Written by the company
HireGo is a Minibus and Coach hire company in the UK with 2500+ partners and a fleet ranging from 9 seater minibuses to 70 seater coaches. Be it a Wedding, Funeral, Corporate Event, Group tour, Airport Transfer or anything else, HireGo covers it all.
Contact info
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, London, United Kingdom
- +44 7428 331844
- info@hirego.co.uk
- hirego.co.uk
4.2
Great
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thoroughly professional service.
Absolutely first class experience using HireGo Minibus.
Gary and Audrey provided an excellent service with everything running smoothly and on time with regular updates during our booking. We would not hesitate to use them again.
16 June 2024
Unprompted review
Reply from HireGo Minibuses
thanks for your review. we are glad you liked our service. We look forward to seeing you again
Residential Trips
Marcus and Anderson in particular were professional, informative and patient. They were available to make time to clarify information.
Overall my experience with HireGO was excellent! I have already used them again and will be using them again for our August trips!
7 May 2024
Unprompted review
Reply from HireGo Minibuses
thank you for your review. We are glad you liked our service and your service experience was great. We look forward to seeing you again
Top service
Top service, nothing was a problem everything ran smoothly. Marcus was a lot of help!
15 June 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for the review. We are glad you liked our service
My recent trips around Romford and…
My recent trips around Romford and London with HireGo were fantastic. The booking process was easy, and the vehicles were well-maintained. John and Marcus were especially helpful, providing excellent customer service. I highly recommend HireGo for their reliability and great service!
13 July 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your comments. We are glad you liked our service
Excellent and Professional team
Excellent team in communicating and arranging things. Very professional and new and clean vehicles.on time service and had good experience for family trip.
13 July 2024
Reply from HireGo Minibuses
Thank you Ananda for your review. We are glad you liked our service. We look forward to seeing you again
Reply from HireGo Minibuses
Thank you Aung, we are glad you liked our service. We look forward to seeing you again
Reply from HireGo Minibuses
thanks for your review
Good communication
Good communication
On Time
New Mini Bus
Experienced Driver
Special Thanks to Marcus for his care and kind support
5 July 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review Abdullah, we are glad you liked our service. We look forward to seeing you again
Great service
Great service! Picked us up and dropped myself and 14 of us off at Glastonbury festival. Turned up on time and most importantly were there to take us home! Will be using again ++
1 July 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review, we are glad you liked our service. We look forward to seeing you again
Excellent service and customer service
As a small charity that works with other small charities supporting vulnerable adults and children planning our transport is incredibly important. Marcus and Anderson at the HireGo team have been incredible this year - managing multiple trips, multiple changes and challenges for us seamlessly and we could not have run our programmes without them. Highly recommend!
21 June 2024
Unprompted review
Reply from HireGo Minibuses
Thank you Lucy for your review. We are glad you liked our service. We look forward to continue working with your charity. You are doing amazing work
From booking to pick-up 👍😊
From booking to pick-up, our experience was good. Ben replies to the emails quite efficiently. The booking was very straight forward. No hassles. Although we had a different driver from what was emailed, our driver, Steve, was very nice and friendly. He was very helpful and a very careful driver.
We highly recommend HireGo. 👍😊
13 June 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review. We are glad you liked our service. We look forward to seeing you again
Excellent Service from Marcus and the…
Excellent Service from Marcus and the team for my daughter's wedding. Arrived early, professional service. Would use again.
22 June 2024
Unprompted review
Reply from HireGo Minibuses
Thank you Tracy for your review. We are glad you liked our service. Congratulations on the wedding and we are glad you used us for this special occasion
Hirego manager Chris was very…
Hirego manager Chris was very responsible and very helpful. We hire a mini bus to travel from Plymouth to Torquay and it was a fun travel for all of us.
25 May 2024
Unprompted review
Reply from HireGo Minibuses
thank you for your review, We are glad you liked our service. We look forward to seeing you again at hirego
Hirego manager Chris was so responsible…
Hirego manager Chris was so responsive and accommodating. We hired a mini bus to travel from plymouth to torquay. We enjoyed our trip..
28 May 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review. We are glad you liked our service. We look forward to seeing you again
Good value and great customer care
Good value and great customer care. Thank you!
5 June 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review. We are glad you liked our service.
I recently booked a minibus from…
I recently booked a minibus from Sunderland to Hexham, and I couldn't be happier with the service. The driver was punctual, and the vehicle was spotless. Overall, a smooth and comfortable journey. Highly recommend!
Arron
1 June 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review. We are glad you liked our service
We used hirego minibus for a trip to…
We used hirego minibus for a trip to London, the driver was on time and a very good driver, we change are planned pick up time and hire go minibus, didn’t mind and came early to pick us up. Great customer service Ben kept us well informed and was happy to arrange the change of pick up times
28 May 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review Nikki, We are glad you liked our service. We look forward to seeing you again.
Couldn't fault the service
Couldn't fault the service
Driver was excellent and the follow up from Ben was helpful.
24 May 2024
Unprompted review
Reply from HireGo Minibuses
Hi Ronnie, thank you for your review. We are glad you liked our service and the driver.
Amazing service!
Everything was absolutely fine and perfect. Anderson... you are the man! Will definitely use you always. Highly recommend.
25 May 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review Ravi, We are glad you liked our service
Fantastic Service - Highly Recommended
We recently used HireGo Minibus for our trip to London and the service was perfect from start to finish. The minibus arrived on time, and the drivers were not only punctual but also extremely supportive.
We are very happy about the condition of the bus. It was clean and comfortable. We had an enjoyable journey. I highly recommend HireGo Minibus for anyone looking for reliable and high-quality transportation. We will be using your services again for our future travels!
Thank you, HireGo Minibus, for the wonderful experience!
25 May 2024
Unprompted review
Reply from HireGo Minibuses
Thank you for your review Sajee, We are glad you liked our service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.