Hisense UK Reviews 20,586

As a batch cooker and a buyer of frozen dog food I would have preferred more freezer than fridge space.

The fridge doors don't shut smoothly so I've had to purchase plastic milk bottle tops for our glass milk bottles so milk doesn't spill everywhere everytime I shut the door. I also have to remember to wedge some taller items in so they don't fall over.

Our previous fridge/freezer had a really useful shallow drawer where you could store snacky items like cold meats, cheese, hummus etc.

Great repair within warranty. Good speedy and booking, and helpful engineer.

Engineer didnt turn up for a repair (6 month old tumble dryer!) Id booked half a days holiday from work. repair scheduled for Friday PM between 1pm-415pm. I then got a message Friday 6pm simply stating the engineer had been rescheduled for Sat pm... Again the engineer failed to show up!? Ive had to call Hisense (1hr hold) then to speak to an external service/repair team Pacifica only to be told the earliest time appointment would be another 7 days!! as im back of the queue!!??

Washing machine fauty, constant error messages. Company does not responded to emails.

Absolutely horrendous customer service. Staff very unhelpful, rude and refused to raise a complaint.
Will definitely not be buy a Hisense product in the future

Hisense American Style Fridge Freezer.

We’ve own our fridge freezer a few months now and I’d say if you want a silent fridge freezer - Do not. It’s driving me nuts. It clicks, it knocks and it’s loud.
By far the noisiest fridge freezer we’ve ever owned 😞
I’d not mind if it was now and again but it’s almost every 20 minutes or so 😞 it’s now been pushed into the utility room as it can not stay in the kitchen/dinning/family room as our last one. 😡

Good, perfect.

Well responsively

Brilliant washing machine I rate it *****

Horrendous customer service.
Appliance faulty - no communication.
6 weeks of waiting for a new part to then be told it would be a further month.
Finally got a full refund after endless calls.

Excellent picture and very easy to set up. We also bought a Hisense sound bar which compliments the Television.

Not the best product had an aircon unit through an online store during the heatwave. Didn't work from day one and had to liaise with Hisense directly. This was a pretty poor experience. The item had an electrical fault and they wanted a video of the electrical fault. I refused as personal safety seems sensible when it's an electrical fault. After going back ad forth finally got it sorted without me sending a video. Just not worth the hassle

Hi8 induction hob with recirculating extractor, brilliant piece of kit. Clear display panel, easy to operate, WiFi feature and app really useful, quiet extraction motor can’t really fault it. Was disappointed that extraction bent wasn’t included but we found a work around

Have a washer dryer and the child lock on it is pointless cause when my child plays with the buttons and notices it does nothing he presses the power button that turns it off but when you turn it on it forgets what it’s done. Only washing machine I’ve owned that does this wishing I just got another Samsung

No help whatsoever , just shift blame onto others

Product was not working properly support took about a month and a half to solve it

I had a problem with receiving sound on two channels. I emailed Hisense about the problem. They quickly got back in touch with me with possible solutions. That did not work but they asked me for further information about the television to send to the technical department. I did this and now the problem is sorted. I am am now highly satisfied with my Hisense television. It has a very good picture and sound quality is also good. Many thanks.

A first rate experience, but couldn't give five stars beacuse of the new and unfamiliar technology. Installation was straightforward, but there are so many channels avaiable, but I still haven't been able to find two specific radio stations. Also have been disappointed to not be able to access BBC text services

Bought this for ice hockey academy.

It's super loud and very clear and the bass is amazing.

The wheels and the carry handles are very sturdy

Very worth the money,