The overall experience wasn’t bad its just that I couldn’t get the buy now pay later thing set up but at the end I bought it and now I’m kinda disappointed over the fact that shipping is taking so lon... See more
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Welcome to HITWAY - your one-stop destination for cost-effective electric ebikes and scooters. Discover our extensive range of eco-friendly rides, designed to cater to various preferences and needs. Join our growing community of eco-conscious riders and experience the joy of electric mobility today!
Contact info
398 Kwun Tong Road, 999077, Kowloon, Hong Kong
- +49 15214975767(16:00-20:00)
- contact@hitway.eu
- hitway.eu
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 month
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I bought a electric bike of hitway
I bought a electric bike of hitway, they looked after me very well i put my old address and realised what I'd done 2days later ,I got straight on hitway they sorted very fast I got my sons BK35S bike delivered in time for Xmas,
100% recommend Hitway
Good bike and super customer support
I bought it 2 months before and the pedal broke , at first I was angry . But the costumer support heard my issue and resolved it pretty easily and quickly. Now the bike is working perfectly
Great bike BK6S L1
Great bike BK6S L1, good price and quality, we are very satisfied with it, highly recommended, very well and neatly packaged during shipping, super, highly recommended
Not good hitway bk15plus
Got the bike and first off pleased with it.after few weeks pedal came loose every 10 mins of riding found considerable damage and they replaced. Then after 3 months the motor started cutting out whilst riding. They since replaced the display and the sensor, still cutting out after 3 months of emails and videos they still haven't resolved the problem and not offered to replace the motor. I think it was a returned bike especially considering the pedal damage so not happy at all
Dear Madam and Sir,
Dear Madam and Sir,
Rae was very helpfull and quick answering my questions via e mail.
I am fully satisfied!
Thank you, Rae!
Best regards
Uwe
Quality feature busting bike.
I've had an expensive ebike before and had issues with the service once you've payed for it.not so with hitway... they listened and gave excellent advice for issues I had. The bike is worth more than they ask for it. An absolute bargain for anyone, there are cheaper ones out there but non with the features and quality hitway provide.
Very satisfied
Very practical and ergonomic bike, Perfect for short and long ride, comfortable saddle.
Good battery life, housed inside the frame to protect against rain and sun.
I love my bike and is fast enough for…
I love my bike and is fast enough for me it gets me to where I need to go I call it my baby . The lights are nice and bright it’s a amazing ride
Very nice bike
Good customer service
Good customer service, helped me alot. The bike i purchased wasn't good for me but when i needed help with it they helped no problems and sent repalcement item, fast delivery
Very satisfied with my HITWAY bike
Very satisfied with my HITWAY bike. Fast delivery, easy to assemble, and great for daily use. Excellent value for money, highly recommended!
I bought the Hitway BK15 pro for my son…
I bought the Hitway BK15 pro for my son and he is very happy with it. It is a comfortable bike for long distances as well. It is a sporty bike and my son is using it daily and enjoys using it.
Padel Assist Issue Resolved
I had a padel assist issue ("hall fault"). It took 4-5 days for the back-and-forth communication. But it was a quick fix.
I bought a bicycle before
I bought a bicycle before. The material is quite good.
Exceed my expectations
honest to say I’ve been looking for a cost-effective e-bike for a while and finally settled on HITWAY. The assembly was a breeze and the build quality is solid. It has plenty of power for my city commute, and the folding feature is a lifesaver for apartment living.
Fantastic bike
Not only does this bike look fantastic it rides really well and has good power.Its good off and on road and the battery life is great,the fat tires handle all terrain with ease I'm very impressed with this bike it's well worth the price
Reliable manufacturer and good quality
It is more expensive than cheap Chinese bikes, but in return you get a reliable manufacturer, good quality, and exceptionally careful packaging, so the small difference is more than justified.
Perfect for the family!
This BK6SL electric bike I bought for Mum and Dad is absolutely brilliant! The seat is wonderfully soft with excellent suspension, so even bumpy roads feel smooth. The brakes are responsive, and they picked it up in no time. It's such a worry-free way for them to pop out for groceries or a leisurely stroll!
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