The overall experience wasn’t bad its just that I couldn’t get the buy now pay later thing set up but at the end I bought it and now I’m kinda disappointed over the fact that shipping is taking so lon... See more
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Welcome to HITWAY - your one-stop destination for cost-effective electric ebikes and scooters. Discover our extensive range of eco-friendly rides, designed to cater to various preferences and needs. Join our growing community of eco-conscious riders and experience the joy of electric mobility today!
Contact info
398 Kwun Tong Road, 999077, Kowloon, Hong Kong
- +49 15214975767(16:00-20:00)
- contact@hitway.eu
- hitway.eu
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 month
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outstanding
Light , powerful with long battery life , perfect for city , The service is also outstanding! great Experience !
Excellent service
Excellent service. High quality product. Highly recommend this service.
Hi hitway is an amazing company when I…
Hi hitway is an amazing company when I first ordered my bk35s it came within 3 days its a brilliant bike love it I had an issue with the krank coming loose .I got straight intouch with hitway I sent photos then they sent me new parts within a couple off days I love this bike that much I will be buying another hitway bk35s for my partner .
opinion after the HITWAY BK6Spro BK27 bike test
Hitway bikes are designed for people who enjoy active leisure. They're suitable for cycling, commuting, and even vacations. Depending on your needs, you can choose the right bike, thanks to Hitway's extensive product range. The quality of the bikes is satisfactory. As with any bike, it's always important to choose the right model for you, so it's worth checking out bike reviews to learn more and see more than just a picture: BARTEZKI YouTube channel Hitway is a company that cares about its customers, striving to help in difficult situations and with warranty replacements.
I would highly recommend Hitway
I would highly recommend Hitway. I chose BK5 to commute to work each day. It's fantastic bike. The best decision I made😊
Great product and excellent customer…
Great product and excellent customer service. The quality is very good and the product works perfectly. The support team was also very friendly and helpful when I had a question. Very satisfied with my purchase. Highly recommended!
Great value for the money
This item does exactly what it’s supposed to do.the quality is good and it arrived earlier than expected
Exactly what I needed
The seller was very communicative and the shipping was super fast. The product was exactly as shown in the description. A pleasure doing business.
GOOD QUALITY
It arrived quickly
It arrived quickly, within a week. Installation was also simple, and the instructions were very helpful.
I’ve used several products from HITWAY…
I’ve used several products from HITWAY over the past few years, including their electric scooters and electric bikes. Overall, my experience has been quite positive. The products usually offer good value for the price and are suitable for daily commuting or short trips.
The build quality is generally solid, and the design is simple and practical. The scooters I used were easy to assemble and operate, and the battery performance was decent for everyday use. The electric bikes also felt stable and comfortable for city riding.
Of course, like most products in this price range, they are not meant to compete with very high-end brands, but for regular users looking for a reliable and affordable option, they do the job well. Based on my experience with several of their products, HITWAY seems to focus on practicality and accessibility, which makes them a reasonable choice for people starting with electric mobility.
Small and friendly
My wife has their BK15 MTB. Small simple and friendly , ideal for female and smaller riders, its nimble and predictable when riding. A nice intro to e-biking.
My name is Herman Joersen
My name is Herman Joersen, And I now have the 3rd bike from Hitway; first the BK5 and the BK6, which we really liked, but now we have a BK33 and that is quite an improvement.
It seems like Hitway bikes are getting better and nicer all the time.
Now all I need are turn signals on the bikes, so I can keep both hands on the handlebars when I change direction.
I test many bikes from this brand and…
I test many bikes from this brand and I'm very satisfied with my interactions with them. They are professional and the bikes are high quality.
Good Product
This product is of relatively good quality. I have bought several times, and have always had a good experience.
Great bike
Experience was great from start to finish. Quick delivery. Bike was well packed. Battery is nicely integrated and lasted quite long. Been using daily. Still got lots life left. Costomer service was great also. Supportive and helpful. Relied promptly. Definitely recommend it
H10 PRO-ABE escooter Qualität ist…
H10 PRO-ABE escooter Qualität ist ausgezeichnet.
Poor quality, slow customer service response, delayed refunds—who would dare buy your products?
On January 24th, the courier company picked up the returned electric bicycle. On the 26th, the tracking showed the order was completed. I emailed customer service the same day the bike was taken, stating that it was disrupting my daily commute and requesting a refund as soon as possible because I needed a new bike. However, as of February 4th, I still haven't received my refund! OK! You guys like to play games! I'm initiating a bank changeback and submitting all the evidence. Now, Hitway, you can explain this to the bank yourselves!
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