HLC Mortgages Reviews 

166
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot recommend these guys highly enough. We didn’t have a straight forward mortgage request but Byron listened, talked us through everything in a manner we could understand & found us the perfe... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend HLC Mortgages. Harvey was incredibly helpful, knowledgeable, and thorough throughout the whole mortgage process. When my original mortgage in principle expired due to... See more

Company replied

Rated 5 out of 5 stars

could not recommend these enough. The process was made the best it could possibly be by the individuals working here. Billy Knowles was a fantastic advisor and so down to earth, it really helped myse... See more

Company replied

Rated 5 out of 5 stars

Billy provided an outstanding service as my mortgage advisor. From our first conversation, he took the time to understand my circumstances and helped me find the most suitable mortgage option. He ex... See more

Company replied

Company details

  1. Mortgage broker
  2. Asset manager services
  3. Insurance agency
  4. Investment service
  5. Pension fund

Written by the company

We’ll Find the Right Deal for You, Unmatched advice and service to help you plan for your future. We work for you and support you through the whole process with no hidden costs or surprises.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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4.9

All reviews

(166)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buyer

Rob and Rachel were so supportive and professional throughout and went through everything in great detail.
They made time for my appointments and made the experience better. They both were amazing dealing with query’s throughout.

1 March 2024
Unprompted review
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Reply from HLC Mortgages

Thank you for your five-star review Sidrah, we really do appreciate it! And we'll be sure to let Rob and Rachel know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

Fantastic customer service

Katie and Pippa were both a great help during our house purchase process. We would definitely use HL Consulting for any future purchases!

23 February 2024
Unprompted review
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Reply from HLC Mortgages

Thank you for your five-star review Abi, we really do appreciate it!

Rated 5 out of 5 stars

Fantastic experience

I have always used Nick for every mortgage and remortgage I have had. He is honest, dedicated, hard working and answers every question I have and breaks down complex information in a way that is easy to understand and I am well aware of next steps and what I need to do.

Nick makes himself available at all times and if he is busy with something else he will let you know when he will call or follow up and it is always when he says it will be. He is very consistent and trustworthy which when dealing with a mortgage is so important.

Rachel who works with Nick is equally as dedicated and supportive, Rachel responds to queries quickly and goes out of her way to make sure the process for the customer is as stress free as possible. Rachel is efficient, trustworthy and really knowledgable on this area.

Thanks again Nick and Rachel.

26 February 2024
Unprompted review
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Reply from HLC Mortgages

Thank you for your 5 star review Lewis, we really do appreciate it! And we'll be sure to let Nick and Rachel know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

I have used HL consulting for many…

I have used HL consulting for many years - They have just helped with my renewal to get me the best interest rate on the market.
Nice smooth process, would definitely recommend and i'll continue to use their services.

1 February 2024
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review Dek - We really do appreciate it!

Rated 5 out of 5 stars

Highly recommend

We have recently used Rob at HL Consulting to update a previous mortgage before sale and then handle the mortgage for a new purchase.
Rob has always been kind, professional and helpful and looking at all the possible options to provide us with the best deal. He is very knowledgeable about the changing financial markets and gave us a well round view to help us make the best decision.
Nothing was ever too much trouble and he was able to speak with us face to face on a number of occasions to help us.

31 January 2024
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review - We really do appreciate it! We'll be sure to let Rob know that you're happy with the service you received, and hope we can be of help again in the future!

Rated 5 out of 5 stars

Best around….

I can’t recommend Rob and Rachel enough. I have used them for all of my mortgages and they make everything as clear and straightforward as can be 😊

18 January 2024
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review Josh, we really do appreciate it!

Rated 5 out of 5 stars

Excellent

Excellent, efficient, friendly and extremely helpful would not hesitate to recommend

3 January 2024
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review Gail, we really do appreciate it!

Rated 5 out of 5 stars

Billy has been extremely helpful in…

Billy has been extremely helpful in assisting us with our first house purchase. Given our inexperience with house purchase, he has been amazing in explaining everything thoroughly, at any time. Always there when needed, answering all our queries in depth, nothing was too much hassle for him. We will definitely use Billy’s services again in the future and highly recommend to anyone in need of a mortgage adviser.

15 January 2024
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review - we really appreciate it!

Rated 5 out of 5 stars

Happy first time buyer!

I am a first time buyer and I can totally recommend Billy Knowles at HL Consulting. He was very helpful and understanding and took the time to explain everything to me in simple terms. Thanks to him, I felt that the process went very smoothly and it was much less stressful than I thought it was going to be! Billy kept in touch with me throughout and he made sure that I got the best mortgage deal to suit my circumstances. I am very happy with the service that I received and I will contact Billy again if I need help in the future.
Diana Sharp

14 December 2023
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review - we really do appreciate it! Congratulations on your first home, we hope you're happy there!

Rated 5 out of 5 stars

Steve Hunter Phenomal

Steve Hunter was phenomenal in his work for us and even took the trouble to sort out a considerable show stopping issue whilst on a course. Always polite, efficient and professional. I would recommend his service s any time. You are in safe hands! 100%

6 December 2023
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five star review Keith - we are so grateful you've taken the time to do this. It's wonderful to hear how happy you've been with the service, we'll be sure to let Steve know! Hope we can be of help again in the future!

Rated 5 out of 5 stars

Great experience

Billy at the Rubery branch was fantastic! Myself and my partner are first time buyers, Billy was incredibly helpful and understanding with us both. He made sure everything was understandable and ensured the process went as smooth as possible! Fab service, 100% recommend! :)

2 October 2023
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five-star review Chloe - we really so appreciate you taking the time out to do this. Congratulations on your first home, we hope you're happy there!

Rated 5 out of 5 stars

Professional, polite and wonderful service

We would highly recommend HLC and Steve Hunter to anyone looking for a mortgage or looking to review a existing agreement.

Steve helped us out of a very difficult situation left by our existing lender and was able to resolve the situation which allowed us to secure our dream house.

The knowledge and experience in sorting our issues and finding the best deal was excellent.
Nothing was too much for Steve and Elaine who were always willing to take a call or email.

The whole process was smooth and without any hold ups with clear communication throughout.

Along with Arden Estate, HLC helped make the whole process as stress free as possible.

Thank you

17 July 2023
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your five star review Len & Becky - we are so grateful you've taken the time to do this. It's wonderful to hear how happy you've been with the service, we'll be sure to let Steve and Elaine know! Hope we can be of help again in the future!

Rated 5 out of 5 stars

Thank you Nick and Rachel...

I have used Nick Marsden as my mortgage broker for my last 4 mortgage applications and will continue to do so in the future. Nick and his colleague Rachel are amazing. I cannot recommend them enough. They are so helpful and friendly and take the time to explain everything. This time around, even more so, given the interest rates being higher and the state of the market. Nick was constantly checking and fighting for us to get the best mortgage product, we he managed to get. Thank you both so much for your continued help and assistance and I will continue to recommend you to everyone who needs a broker!

2 August 2023
Unprompted review
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Reply from HLC Mortgages

Thank you so much Claire for your five-star review - we really do appreciate it! It's great to hear how fantastic Nick and Rachel have been throughout the process, we'll be sure to let them know how happy you've been with the service. We'd be more than happy to help again in the future.

Rated 5 out of 5 stars

The best!

I won't be able to thank Billy enough for all the hard work he has done for my case. The availability, the respect, the way he worked, fast and efficient. Never wasted my time, always kept me updated and 100% done the best for me with my mortgage.

Also many thanks to Matt, for his free advices and for his availability too.

This is how work should be done, and if everyone would work like this, the world would be a better place.
I face all the time bored, tired and moody people at their work and that's not nice. So, by finding people like Matt and Billy, I've had an easy and pleasant experience. Thank you!

19 July 2023
Unprompted review
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Reply from HLC Mortgages

Thank you for such a fantastic five-star review Irina! It's always great to get feedback. We'll be sure to let Billy and Matt know how pleased you've been with the service provided throughout.

Rated 5 out of 5 stars

We cannot thank Jon enough!

We cannot thank Jon enough, he was fully invested and committed in helping us from the very start and was always contactable, even when he was on holiday, he’d happily take our calls and reply to any messages, we’re over the moon that we’ve now secured our mortgage offer which we couldn’t have done without all of Jon’s hard work, thank you so much, Hannah & Mark

11 June 2023
Unprompted review
Rated 5 out of 5 stars

I cannot thank you Pippa enough

I cannot thank you Pippa enough. She has been absolutely amazing from start to finish. The fact that we really didn’t think we would be able to get onto the property ladder at all yet and actually, she has made that happen after only starting to talk in September and purchasing to now be in our new home before Christmas. Just simply amazing service and I will be definitely sending everyone to her as she just takes all the stress and worry away. Thank you thank you thank you!!

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Superb service

We have been thoroughly impressed by the service and professionalism of HL Consulting on two occasions. Laura was a massive help in buying our first house, going above and beyond her role as mortgage advisor and doing everything possible to make the process as smooth as possible for us. Roll on 2 years and we've just refixed again through Laura's help. In turbulent times, Laura was able to get us a great deal and was flexible and fast to change our approach when he had a change of mind.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Especially a lot thanks Mrs Jody and Mrs Elaine

I want to sincerely thank advisors of the company HL Consulting Ltd for the perfectly professionally done work. I especially thank advisors Mrs Jody Ashford and Mrs Elaine Reynolds, who handled the case carefully and responsibly, therefore fully satisfying all my expectations, successfully and in the optimal time have purchased real estate my new home. Sincerely yours, Greg Gabriel

3 August 2022
Unprompted review

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