HobbyRC Reviews 

First time that I have ordered from HobbyRC, which was a modest order of a handful of XT60 male plugs.

The order was placed last Friday and arrived through my letterbox the following morning, as expected.... with a very tasty sweet included in the package 😋

Good reliable service and I will not hesitate to order from HobbyRC again, based on this experience.

Goods supplied promptly and as promised but when it comes to support OH DEAR.
Product did not work as described when trying to contact the company for support - only available 4 days A week and only 3 hours per day.
When you ring them you get an answering machine saying they will ring you back but they don't when emailing them they say it will be at least 72 before you get a reply.
- comes across as we have had your money now go away !!!

Awful. Connectors didn’t fit together and remote was missing in a box that advertised a remote in package. My poor son was so disappointed on Christmas Day when he opened the box. Apparently you can get the plane on its own but they put it in the box with a remote advertised in it. Then I returned it securely and they said the plane was broken and connectors did fit. It’s a lie. DO NOT USE THIS WEBSITE. Dodgy suppliers that fiddle.

First time using Hobby Rc, had great service and advice on parts for drone build, would highly recommend to everyone and would use them again

Placed an order first time with HobbyRC yesterday before 4pm and it came today. Wow, super quick. Great original product and I struggled to find it cheaper elsewhere.

I've always been happy with the prices and rapid delivery.

For the first time I had an issue with an item - It was quickly sorted and they kept informed throughout.

Great comms and service.

I've ordered from this company on two occasions with orders totaling several hundred pounds. On the last occasion I purchased an beginner FPV kit. The item appeared to malfunction intermittently almost immediately but I wasn't sure if it was a fault because this FPV stuff can be very complicated for a beginner and I thought it might just be the settings. Eventually it became apparent that there was indeed something wrong with the item after I reset everything to the manufacturers default settings but the fault continued to occur and actually increased in frequency over time. After about 2 months the quad would rarely arm properly because the rear motors would twitch and shutdown if I tried to take off.

When I reached out to HobbyRC for assistance I was eventually informed that "There is no warranty on a flown/used quad other than best endevaours with the manufacturer". A claim that I suspect is legally dubious given that this was a brand new item purchased from a UK vendor and was not even 6 months old.

Consequently, I am now very vary about doing business with this company. I may purchase from them again but will do so with caution because (unlike some of their competitors) I do not believe they will take proper care of their customers if something goes wrong.

Got some great advice from Mike on tech support on what fpv gear I should go for (no cheesey/forced sales guff either). Advice was spot-on and all stuff I bought worked just as he said. They even bung you a tasty fruit sweet & a discount voucher off next order - beltin! 🙂👍

I can't fault this company at all. Ordered 2 planes and some batteries. A few minor issues that were dealt with generously, promptly and professionally and were not the fault of HobbyRC. Will definitely use them going forward.

After loads of orders i can say 1 thing (maybe more) they are SUPER reliable honestly every order i have had has been 10/10 Quick shipping times and fast to dispatch. Customer service is top notch as well, replies within a day. Every order i have had comes with a cheeky discount and a sweet! gotta love them. Hobbyrc are the best and never disappoint!!!

I had two bad batteries sent and after an email to Mike he sent out another two batteries very swiftly.
Excellent service.
Richard lambert

I have bough plane with hidden fault that prevented plane from taking off (wheels felt off after 2-3 meters).

I was told that warranty doesn't cover that.

Pathetic.
Avoid them.

They provided needed advice via telephone and when I was ready to purchase delivery was prompt with no issues.
Well done and thank you

Great customer service.

We all get orders delivered overnight etc in the modern times we live in. So the value of a business in my opinion is how they look after you when it goes wrong (it happens sometimes).

I ordered 8 lipos, delivered over night as expected, but a couple were faulty. I contacted them by email with details and a couple of photos, and just got back a response of 'replacements on the way'. No drama, no hassle, just really good and efficient service.

Well done and thank you HobbyRC.

The first reason I bought from HobbyRC is that they had what I wanted in stock and at a good price.

The reasons I will be using them again in future are:

Quick delivery: Each order I have made has been despatched same day, and arrived the next.

Support: As is always possible with electronics, occasionally there are issues. When I had a problem with an item I ordered, Mike was fantastic in patiently helping me to sort the problem, and quickly replaced the item once we determined it wasn't possible to salvage.

Thoroughly recommended.

Used HobbyRC a couple of times and they were good. However I got annoyed with them when they suggested I should take apart a brand new Radiomaster Boxer to fettle the menu roller. They also sent out a duff Radiomaster Lithium Cell which should really have been checked considering it was part of the Transmitter purchase.
No problem with the return, but there are other suppliers out there.
Better luck next time.

I bought a radiomaster tx16s mk2 jb edition. Along with a receiver and a tx 5000mah lipo. A GNB 5000mAh 2S 5C LiPo Battery For Radiomaster TX16S . When using the battery in the tx, the battery level went down very quick. On testing at 1amp(pack said 5c ie 25amp discharge poss) I got 3874mah. I have since done another test at 500mah and only got 3991mah.
I ordered a radio master 6200mah as a replacement. Because I needed the radio to setup my models for our national championships. Which are coming soon.
After I had done the order I sent the an email explaining the above.
They said they would reply in 72hours.
However 48 hours later they did a refund no quibble.
I have placed a number of orders with hobbyrc. Aways found its a quick delivery and well packed.
Without hesitation I will use them again.
Great company to deal with.
Peter

Great FPV/RC/quadcopter (parts) company in the UK! Competitive pricing, fast shipping and high quality items. Definitely recommend.

Just like to give big thanks for the excellent service
as always.