Hobby Warehouse Reviews 9,162

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 1 out of 5 stars

Rubbish delivery despite paying extra for 24 hour delivery (excluding) weekend delivery according to Royal Mail has been rerouted three times and is now in Derbyshire when l live in Kent. Reported pro... See more

Rated 5 out of 5 stars

I purchased a RTR Brushed Monster Truck and Brushless Buggy. They arrived promptly and matched their respective advertised descriptions. They are good value for money and i would consider them hobby... See more

Rated 1 out of 5 stars

Terrible communication, items not posted, phone calls and emails ignored. Website says items are in stock. Called 3 times, left on the ringer for 5 minutes, 10 minutes and 10 minutes respecti... See more

Rated 1 out of 5 stars

Dreadful company, do not purchase unless you have no intention of returning goods. Recently bought a 'Bluey' trike for my 3yr old g'dter (states 3-6yrs on website & box), opened the box carefully, soo... See more

Company details

  1. Hobby shop

Information provided by various external sources

At Hobby Warehouse we believe that the hobbies we enjoy from day to day are an important part of our lives. Our hobbies enable us to explore, challenge ourselves, be creative, spend time with friends or family, or even be on our own - they enrich our lives in a very important manner. We place customer satisfaction at the top of our list of priorities at Hobby Warehouse, we work hard to serve our customers efficiently and assist in the event of any mishaps or product problems - so that you can relax and enjoy your hobby. We look forward to being of assistance to you!


Contact info

2.9

Average

TrustScore 3 out of 5

9K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would NEVER recommend there products

I would NEVER recommend there products
Faulty item from new
Wouldn't fix it under warranty (made up excuses)
VERY unhelpful
I just wanted my item fixed not replaced
You can purchase items from other suppliers and have a full warranty and a lot more helpful
Not a pleasant experience

5 February 2021
Unprompted review
Rated 1 out of 5 stars

Refused warranty on a faulty RC car

Refused warranty on a faulty RC car

This store said the warranty was void on my sons Off road RC car because it had dirt on it

The fault was a screw left in the gearbox from manufacture that jammed and damaged the gear

terrible service.

looks like they spend alot of time writing nice reveiws for themselves.

Shop elsewhere if you want after sales service

30 January 2021
Unprompted review
Rated 4 out of 5 stars

Usually Good .. HOWEVER ..

Great as usual. Always buy our RC Cars and trucks and parts from here. Wish cars, etc were a little more durable. Within the first week, ALWAYS have to order a part or 2 to fix suspension or differentials or a crack in the shell. Maybe use a fibreglass 3D printer that makes shells thicker and less easy to split or crack if it just taps something that should realistically only cause a scratch. Please make sure all parts are cheap and offer a 50% discount on replacement parts for the first month. Spent nearly $1000 on RC Cars etc so far, and peed off always spending money on toys for my boys and partner because someone breaks something within the first few days. It ends up costing me a fortune .. especially when all vehicles are in the $100 - $300 price range. I just suggest these improvements so you can better your products, store and ratings because I truly love Hobby Warehouse!!
🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂

26 December 2020
Rated 5 out of 5 stars

Excellent company

Product received earlier than expected and packaged well item was exactly as described and in perfect condition excellent company to buy from and to deal with

24 December 2020

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