Hodge Reviews 

2,229
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that opening a savings account or fixed rate bond is remarkably quick and simple, with clear instructions guiding the digital process from start to finish. Customers also genuinely appreciate the highly competitive interest rates offered and praise the clean, uncluttered website for making financial management effortless. Some reviewers were not happy with certain policy adjustments. A few consumers felt frustrated when savings rates were reduced unexpectedly despite the lack of any broader market changes, leaving them questioning the sudden adjustments and feeling disappointed with the financial outcome.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the clear website, straightforward... See more

Price

Reviewers mention positive feedback about price, frequently highlighting competitive interest rates and... See more

Website

Customers consistently note positive experiences with website navigation, highlighting that the platform is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising polite and helpful staff who... See more

Service

Consumers find service to be positive, highlighting how easy it is to communicate and how quickly requests... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good rate of interest for anytime access deposits and covered up to £85K under the compensation scheme. Slightly enhanced rate if monthly interest paid to Hodge account rather than (in my case) high s... See more

Company replied

Rated 5 out of 5 stars

I opened a savings account with Hodge last year & have just added a Cash ISA this tax year. Very straightforward process, good, clear information to enable the opening & transfer of funds. Very compet... See more

Company replied

Rated 5 out of 5 stars

I wanted an easy access account with a good interest rate to hold my excess cash instead of it sitting in my current account paying peanuts but easy to move back when I needed the money. It was recomm... See more

Company replied

Rated 5 out of 5 stars

From initial application to transferring money, we found Hodge to be easy to use and very quick to respond when monies deposited. Also ofcourse their interest rates(fixed bond) were very competitive.... See more

Company replied


Company details

  1. Bank

About Hodge

Written by the company

For over 50 years we’ve been making a difference to the lives of our customers, helping them achieve their hopes and dreams.

Tens of thousands of customers across the UK trust us to support them because of our expertise and knowledge in the markets we serve, and the experience we use to create new ways of helping more people live better lives. We design our products with you in mind, keeping things simple and straightforward, so you can focus on what matters to you.

Whether it’s saving for a rainy day or a key life event, taking on a mortgage for your cherished home, or investing in or developing property, we’re here to support you in your moments that matter, helping you get to where you want to be.

We treat every customer as a real person, we know you’re as unique as we are. We make it our business to understand you and your needs. When you deal with us, you’ll speak directly to our warm and friendly team. We’re here to help.

You can reach us here.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,229)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service - highly recommended

The accounts were easy to open originally, reinvestment was very simple even when splitting the funds to go in more than one place, interests rates are always competitive, phones are answered promptly and advisers are very polite and efficient.

14 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for your wonderful review J White. We're delighted to hear that you've found both opening and reinvesting your accounts straightforward, especially when splitting funds across multiple products. It's also great to know that our competitive rates, prompt service, and helpful advisers have made such a positive impression. We truly appreciate your continued support and look forward to helping you with your savings for many years to come.

Rated 5 out of 5 stars

Everything with this company is easy…

Everything with this company is easy and straightforward. Always someone at the end of the phone ready to help you should you have any questions? I love this bank

9 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for your wonderful feedback Linda. We're delighted to hear that you've found everything easy and straightforward, and that our team has been on hand to help whenever you've needed us. Providing friendly, accessible support is something we take great pride in, so it's fantastic to know you've had such a positive experience. We really appreciate your kind words and are thrilled to hear that you love banking with Hodge. Thank you for your continued support.

Rated 5 out of 5 stars

I have been with this bank for several…

I have been with this bank for several years they make reinvesting very easy and their rates are very competitive

12 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for your continued support and loyalty over the years Ms Tremblett. We're pleased to hear that you've found reinvesting with us easy and that our rates remain competitive. Providing a straightforward experience and great value for our customers is always our goal. We appreciate your feedback and thank you for choosing Hodge.

Rated 5 out of 5 stars

Excellent product

Excellent website and very straightforward application process and lots of useful and clear communication

11 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Consumer, thank you for your kind review. We're delighted to hear that you found our website easy to use and the application process straightforward. It's also great to know that our communications were clear, useful and kept you informed throughout. We really appreciate your feedback and thank you for choosing Hodge.

Rated 5 out of 5 stars

Very efficient company

Very efficient company. Rates are good and excellent communication on maturity accounts

12 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Diana, thank you for your wonderful feedback. We're delighted to hear that you found our service efficient, our rates competitive and our communication regarding maturity accounts excellent. Keeping our customers informed throughout their savings journey is important to us, so it's great to know this made a positive difference. Thank you for choosing Hodge.

Rated 5 out of 5 stars

Hodge Bank are a very professional…

Hodge Bank are a very professional organisation ..fair transparent ..great communication..with decent rates

7 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for your kind words Ashley. We're delighted to hear that you've had such a positive experience with Hodge Bank. Providing fair, transparent products, clear communication, and competitive rates is at the heart of what we do, so it's wonderful to know we've met your expectations. Thank you for taking the time to share your feedback and for choosing Hodge Bank. We truly appreciate your support.

Rated 5 out of 5 stars

Very easy to open account and the…

Very easy to open account and the interest rates are great I would highly recommend

5 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you Amanda for taking the time to leave such a wonderful review. We're delighted to hear that you found the account opening process easy and that you're happy with our interest rates.
It's especially pleasing to know you would recommend Hodge to others. We appreciate your support and look forward to continuing to help you with your savings in the future.

Rated 5 out of 5 stars

Opening an account

I find the whole experience of using Hodge easy, and really easy to speak to someone, which was reassuring

6 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for taking the time to share your feedback with us Karen. We're so pleased to hear that you find using Hodge easy and that our team is readily available when you need support. We understand how important it is to be able to speak to someone for reassurance, and we're delighted that our customer service has helped make your experience a positive one. Thank you for choosing Hodge and for your valued recommendation.

Rated 5 out of 5 stars

Easy to use website and helpful staff

5 October 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for your kind review Norman! We're delighted to hear that you found our website easy to use and that our team was helpful. Providing a simple, straightforward experience alongside excellent customer service is something we work hard to achieve, so it's great to know we met your expectations. Thank you for choosing us and for taking the time to share your feedback.

Rated 5 out of 5 stars

Rate Increase

When I applied for a reinvestment bond at one rate, I was agreeably surprised on maturity that I had been given a higher rate which had taken place in the meantime.

28 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Thanks Robin for taking the time to leave us a review. We're delighted to hear that your reinvestment experience exceeded expectations and that you benefited from a higher rate than the one originally selected. It's great to know that the increase was a pleasant surprise when your bond matured.

We appreciate your support and look forward to helping you with your savings in the future.

Rated 5 out of 5 stars

frist class service

25 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Brian, thank you for your kind review. We're delighted to hear you received first-class service. Providing excellent customer support is at the heart of what we do, and it's great to know we met your expectations. We appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

No problem, Hodge

Easy to deal with and reasonable intetest rates. They are Welsh!!!

24 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Thank you for your review, Neil. We're delighted to hear that you found us easy to deal with and that our interest rates met your expectations. It's great to know you had a positive experience with us. And yes, we're proud of our Welsh roots! Thank you for taking the time to share your feedback and for choosing Hodge.

Rated 5 out of 5 stars

Hodge have always been easy to…

Hodge have always been easy to communicate with and have been very helpful, they pay goid rates of interest and I have never had a problem with them

17 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Susan Rand, thank you for taking the time to leave us a review.

We're delighted to hear that you've found Hodge easy to communicate with and that our team has been consistently helpful whenever you've needed support. It's also great to know that you've been pleased with our competitive interest rates and that your experience with us has been trouble-free.

Providing excellent service and straightforward savings products is at the heart of what we do, so we're grateful for your positive feedback and your trust in Hodge.

Thank you for choosing Hodge, and we look forward to continuing to support your savings goals.

Rated 5 out of 5 stars

Excellent Customer experience.

In the time I’ve been with the bank their commitment to Customer Service, Product Development and Competitive Returns has excellent. Hence my continued relationship.

14 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Declan Dunne, thank you for your continued loyalty and for taking the time to share your feedback.

We're delighted to hear that you've had such a positive experience with Hodge. It's especially rewarding to know that our commitment to customer service, product development and delivering competitive returns has met your expectations over the years.

Building long-term relationships with our customers is incredibly important to us, so we're grateful for your continued trust and support. Thank you for choosing Hodge, and we look forward to continuing to support your savings journey in the years ahead.

Rated 4 out of 5 stars

ISA Maturity issues

No problem with Hodge as a bank and speaking with customer services has been great. Offered a good ISA rate and easy to set up. So no problem not to use for future banking. Unfortunately it was the transfer out being the issue. Back and forth between Hodge and the new provider. Hodge said they didn't get transfer request via email. Hodge then spoke direct with new provider and request a paper transfer form via post. I was told I would be back dated from the matured date. This has been 13 days but at the holding account rate. Not the new provider rate as promised. So currently lost out. Hopefully can be sorted out before it's too late.

UPDATE - Further calls and the back dated interest at the correct rate as promised is getting funded. Something to be aware of that I didn't know, some banks require paper based transfer and not electronic. Which held up the process of transfer in time.

21 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Cat, thank you for taking the time to share your experience and for updating your review.

We're pleased to hear that you've been happy with Hodge overall, particularly our customer service team, competitive ISA rates and the ease of setting up your account. It's great to know our colleagues were able to support you throughout the process.

We're sorry to hear that your transfer experience was initially frustrating. While some providers are able to process transfers electronically, others require paper-based documentation, which can unfortunately add time to the process. We appreciate how disappointing this can be, especially when interest payments are involved.

We're delighted that the matter has now been resolved and that the backdated interest at the correct rate is being applied as promised.

We appreciate your patience throughout and are grateful for your balanced feedback. Thank you for choosing Hodge, and we wish you all the best with your new provider.

Rated 5 out of 5 stars

The whole investment process was seamless.

The whole process of investment in 2025, payment at maturity, and reinvestment of funds was straight-forward (2026).
Hodge communicate well and in good time to give clients the opportunity to absorb the details of their investments and maturity decisions.
The Hodge website was easy to navigate; interest rates were competitive.
All in all, I cannot find issue with any of my dealings with this organisation.

18 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Les Richards, thank you for taking the time to share such a detailed review.

We're delighted to hear that your experience, from your original investment through to maturity and reinvestment, has been straightforward and hassle-free. It's particularly pleasing to know that our communications gave you plenty of time to consider your options, and that you found our website easy to navigate and our rates competitive.

Your comments about the smoothness of the process and the quality of our service mean a great deal to the team. We're especially grateful for your feedback that you couldn't find fault with your dealings with us.

Thank you for choosing Hodge, and we look forward to supporting your savings goals in the future.

Rated 5 out of 5 stars

Hodge offers a range of investment with competitive interest rates

Hodge offers a range of investment products with competitive interest rates. Their website is easy to navigate and informative. A helpline is also available should you need one.
Throughout the investment period you are kept up to date. Payment of interest was quick, as was reinvesting the funds. Hodge offers a secure platform when logging into your account.

16 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Chris Collins, thank you for taking the time to share your feedback. We're delighted to hear that you found our investment products competitive and our website easy to navigate and informative.

It's great to know that you felt supported throughout your savings journey, whether through our online services or the availability of our helpline. We're particularly pleased that you found our account security reassuring and that interest payments and reinvestment processes were handled quickly and efficiently.

Thank you for choosing Hodge. We appreciate your kind words and look forward to supporting your savings goals in the future.

Rated 5 out of 5 stars

Very easy to navigate when opening an…

Very easy to navigate when opening an account, very good interest rates

10 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Kenneth dunn, thank you for taking the time to leave us a review. We're pleased to hear that opening your account was straightforward and that you're happy with our competitive interest rates. We really appreciate your support!

Rated 5 out of 5 stars

All good did exactly as explained

All good did exacrly as explained

8 September 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Malc Keen, thank you for your review! We're delighted to hear that everything went smoothly and that we delivered exactly as explained. We really appreciate your feedback and your trust in us. If we can help with anything in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

easy to straightforwarduse app

easy to use app

25 August 2026
Unprompted review
Hodge logo

Reply from Hodge

HI Neil Grant, thank you for taking the time to leave a review, providing a simple, straightforward experience for our customers is incredibly important to us, so it's great to know we're meeting that expectation.
We appreciate your feedback and thank you for choosing Hodge.

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