Hodge Reviews 

2,212
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive interest rates offered on savings products and mention how exceptionally simple and quick it is to set up and manage accounts online. People also deeply appreciate the clear, uncluttered website design alongside the remarkably helpful and professional customer service team available to assist over the phone. Some reviewers were not happy with unexpected interest rate changes that occurred shortly after they started investing. A few consumers expressed frustration when variable rates dropped unexpectedly, feeling that these adjustments did not reflect broader market conditions.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that online platforms are... See more

Price

Customers consistently note positive experiences with price, highlighting market-leading and highly... See more

Website

Reviewers highlight positive aspects of website, describing it as clear, simple, and very easy to navigate.... See more

Service

People report positive experiences with service, highlighting efficient transactions and helpful staff.... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and professional staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good rate of interest for anytime access deposits and covered up to £85K under the compensation scheme. Slightly enhanced rate if monthly interest paid to Hodge account rather than (in my case) high s... See more

Company replied

Rated 5 out of 5 stars

I opened a savings account with Hodge last year & have just added a Cash ISA this tax year. Very straightforward process, good, clear information to enable the opening & transfer of funds. Very compet... See more

Company replied

Rated 5 out of 5 stars

The easiest banking company ever to deal with! Every request, payments or withdrawals are dealt with immediately - no waiting 24 hours or more, like other banks. The website is clear and easy to use.... See more

Company replied

Rated 5 out of 5 stars

Glad I found this bank. Easy to set up accounts, easy to navigate the website and I felt confident dealing with them. Also, great Interest rates on both ISA and easy access. I really like being able... See more

Company replied


Company details

  1. Bank

About Hodge

Written by the company

For over 50 years we’ve been making a difference to the lives of our customers, helping them achieve their hopes and dreams.

Tens of thousands of customers across the UK trust us to support them because of our expertise and knowledge in the markets we serve, and the experience we use to create new ways of helping more people live better lives. We design our products with you in mind, keeping things simple and straightforward, so you can focus on what matters to you.

Whether it’s saving for a rainy day or a key life event, taking on a mortgage for your cherished home, or investing in or developing property, we’re here to support you in your moments that matter, helping you get to where you want to be.

We treat every customer as a real person, we know you’re as unique as we are. We make it our business to understand you and your needs. When you deal with us, you’ll speak directly to our warm and friendly team. We’re here to help.

You can reach us here.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(2,212)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

Another Year Of Reinvesting Made Easy

I can't speak highly enough of Hodge Bank, I have a 1 year Savings Bond that I have reinvested for yet another year. The renewal process is straightforward, but I did call in just to check a couple of details. I was answered immediately by a very helpful lady who assisted me with all my questions and helped me navigate around the website.
Thanks Hodge for all your help.

27 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Richard, thank you so much for your kind words and for choosing to continue saving with Hodge. We’re delighted to hear that you found the renewal process straightforward and that our team was able to support you so promptly.
It’s especially great to know that your call was answered quickly and that our colleague could help guide you through your questions and the website—this is exactly the level of service we strive to provide.
We really appreciate you taking the time to share your experience, and we look forward to supporting you for many years to come.
Thanks again for your continued trust in Hodge.

Rated 5 out of 5 stars

Hodge are about the best bank for speed…

Hodge are about the best bank for speed and interest rates in the UK, highly recommend.

26 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Christopher Meadows, thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with both our service speed and interest rates. Your recommendation means a lot to us, and we’re committed to continuing to provide great value and efficient service. If there’s anything we can help with in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Very easy to re invest funds and great…

Very easy to re invest funds and great rate of interest. Also an extensive range of durations for investment.

27 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Nick Pflaeger, thank you for your fantastic feedback! We're so pleased to hear that you found the reinvestment process straightforward and that our range of terms and competitive rates have met your expectations. It's great to know we’re helping you make the most of your investments. If you ever need any assistance, our team is always here to help.

Rated 1 out of 5 stars

Unacceptable delay in a maturing fund

I have a Fixed Rate account that was due to mature on 18 May, containing a large amount of money. It is now 8 days after that date and no transfer has been made although I gave clear maturity instructions over a month beforehand for it to be transferred to an Easy Access account. I have rung Hodge and sent emails but still no progress. I need access to some of this money which is being withheld.This is totally unacceptable and I have never encountered such inefficiency from any savings institution. I have made a formal complaint but still no sign of movement.
I had written a review previously complimenting Hodge on the ease of opening an account - I had no idea that it would be so difficult to get any money back.
P.S. The issue has now been resolved satisfactorily after 9 days but it did need a lot of prodding, including this review. There was a systems error but it took a long time for it to be sorted.

26 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Barry11, thank you for your feedback. We’re very sorry to hear about your experience and are disappointed that the level of service fell short of expectations. This is not the standard we aim to provide.
A member of our team will be in contact shortly to work to resolve this issue. We appreciate you bringing this to our attention and the opportunity to put things right.

Rated 5 out of 5 stars

easy to open account

easy to open account, excellent service, good interest rate.

21 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Andrew Duckhouse, thank you for your kind feedback! We’re delighted to hear that you found the account opening process easy and that our service and interest rates met your expectations. Your support means a lot to us, and we look forward to continuing to provide you with a great experience

Rated 5 out of 5 stars

The web site is clear and easy to use.

The staff were knowledgeable patient and helpful.
The web site is clear and easy to use.

19 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Keith Daryl, thank you so much for your kind review! We're delighted to hear that our team made a positive impression and that you found both their support and our website easy to navigate. Providing knowledgeable, patient service and a smooth online experience are really important to us, so your feedback means a lot.

Rated 4 out of 5 stars

GREAT WEBSITE EASY TO USE,SECURE AND…

GREAT WEBSITE EASY TO USE,SECURE AND THEY KEEP IN CONTACT WITH YOU WHEN YOUR TERM IS COMING TO AN END.
WOULD HAVE GIVEN 5 STARS BUT I FIND HODGE ARE SLIGHTLY OFF THE MARK WITH SAVINGS RATES COMPARED WITH OTHER BANKS OUT THERE COULD LOOK TO COMPARE THIS FOR LOYAL CUSTOMERS.

18 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi John Smith, thank you for your thoughtful feedback!
We’re delighted to hear that you find our website easy to use and secure, and that our updates help you stay on top of your savings.
We also really appreciate your honest comments about our rates. Feedback like this is invaluable, and we’re always reviewing our products to ensure we offer competitive value—especially for our loyal customers. Your suggestion has been noted and shared with our team.
Thanks again for taking the time to share your experience, and we look forward to continuing to support your savings journey.

Rated 5 out of 5 stars

It was very smooth reinvested process

It was very smooth reinvested process

14 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Wayne Haden, thank you for your review! We’re really pleased to hear that you had a smooth reinvestment process. Making things straightforward and hassle-free is exactly what we aim for. If you ever need any support in the future, we’re always here to help!

Rated 5 out of 5 stars

Good rates

Good rates, easy to use
I’m impressed with them

7 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi mrs margaret willescroft, thanks for taking the time to leave a review. We’re really pleased to hear you’re impressed and that you’ve found our rates competitive and the service easy to use. We appreciate your feedback and your support.

Rated 5 out of 5 stars

Great rates and great customer service…

Great rates and great customer service with easy to use website

1 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi patpog, thank you for your lovely feedback! We’re really pleased to hear you found our rates competitive, our customer service helpful, and our website easy to use. We appreciate you taking the time to share your experience and hope to support you again in the future.

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin
Very competitive interest rates and easy to use website

24 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Martyn Smith, thank you for your review! We’re glad to hear you found our interest rates competitive and our website easy to use. Delivering exactly what we promise is important to us, so we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Nice and simple website and very…

Nice and simple website and very helpful call center staff. Good rate of interst paid.

14 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Lindy Bishop, thank you for your kind feedback! We’re really pleased to hear that you found our website easy to use and that our call centre team was helpful. It’s also great to know you’re happy with the interest rate. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

cash isa

website is easy to use and very informative.

2 May 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Brian Pointon, thank you for your kind feedback! We’re really pleased to hear that you found our website easy to use and informative.

Rated 5 out of 5 stars

Efficient Transferring

I closed a maturing fund and opened the new account with just one set of instructions. Everything was carried out as I asked and I received a confirmation email early on the maturing date. It was the easiest transfer I have ever made.

28 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Annette Sanders, thank you for sharing your experience! We’re delighted to hear how smoothly everything went for you. It’s great to know that managing your maturing fund and opening a new account with a single set of instructions was so straightforward, and that the confirmation came through promptly. We really appreciate your feedback and are pleased the transfer was the easiest you’ve ever made.

Rated 5 out of 5 stars

Easy

Website straightforward & easy to navigate with logical choices.
Easy & quick to immediately talk on the phone to someone who can answer your question.

29 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Stephen Ayles, thank you for your review! We’re glad to hear you found the website straightforward and easy to navigate. It’s also great to know you were able to speak quickly with one of our team members and get your questions answered. We really appreciate your feedback.

Rated 5 out of 5 stars

Good rates

Exeptional interest rates compared to others, and withdrawals are instantly sent to bank accounts.

6 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Sue Rawlings, thank you for your feedback! We’re really pleased to hear you’re enjoying our competitive interest rates and that withdrawals are reaching your bank instantly. It’s great to know these features are making a positive difference, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good financial products with clear…

Good financial products with clear terms and conditions

27 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi John, thank you for your feedback! We’re glad to hear you found our financial products clear and easy to understand. Providing straightforward terms and conditions is very important to us, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great online portal

Great online portal, competitive interest rates, managing the opening and accessing account simple, UK based helpdesk.

28 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Cc Fitzy, thank you for your great review! We’re delighted to hear you’ve found our online portal easy to use, our interest rates competitive, and that opening and managing your account has been simple. It’s also wonderful to know our UK‑based helpdesk has been there when you needed support. We really appreciate your feedback and thank you for choosing Hodge.

Rated 5 out of 5 stars

Used Hodge for 2 years for savings and…

Used Hodge for 2 years for savings and thing's have worked very well.

25 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi David Bowhill, thank you for your review! We’re pleased to hear that your savings with Hodge have worked well over the past two years. We really appreciate your trust and taking the time to share your experience.

Rated 5 out of 5 stars

Easy and straight forward process

Easy and straight forward process. Could not be happier. 100 % recommend Hodge.

21 April 2026
Unprompted review
Hodge logo

Reply from Hodge

Hi Andrew, thank you for your fantastic review! We’re delighted to hear you found the process easy and straightforward, and it’s wonderful to know you’re so happy with your experience. Your recommendation means a lot to us — thank you for choosing Hodge.

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