Hodoor Performance Reviews 175

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great experience from start to finish. Was a bit apprehensive at first based on cost and the kit being made in Russia (referring to distance!). Paul was on hand throughout the order, from supportin... See more

Company replied

Rated 4 out of 5 stars

The quality of the rims I ordered were top notch and the support by the salesman was excellent during the build process. The only two things I was disappointed with was the painted finish where the... See more

Company replied

Rated 1 out of 5 stars

Terrible company to work with, slipshod and slapdash don’t even come close. I’ve never had a complete delivery, as there’s always several components missing, and the guy you chase up via WhatsApp does... See more

Company replied

Rated 5 out of 5 stars

While other suppliers told me it would take several 3-4 months to order & receive an item I wanted to purchase from Germany, Hodoor Performance went above and beyond to make a few calls and get me the... See more

Company replied

Company details

  1. Wheel Shop
  2. Auto Accessories Wholesaler
  3. Car Body Parts Supplier
  4. Racing Car Parts Shop

Written by the company

Hodoor Performance was founded in 2017. We are a major car tuning & styling distribution company. Within only a year we have made some spectacular results on the market. We have made it through starting with just an Instagram page with a single product to sell becoming one of the largest car tuning companies in the world within two years. Today we keep pushing forward and have more than 20 000 products range and officially represent more than 100 top-level brands with our clients served in more than 50 countries. Our goal is to build a world-known brand with a 100-years history. Join us on our journey!


Contact info

4.1

Great

TrustScore 4 out of 5

175 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Incomplete response to requested details

Did not bother to provide all the requested information or even at least attempt to.

23 November 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Hello! We’re disappointed to hear you had an unpleasant experience with us this time, and value your feedback.
This doesn’t sound like the service we try to provide. We’d like to look into this. If you’re open to discussing further, please get in touch at WhatsApp 7 499 441 747 or email us at hello@hodoor.world and put your Trustpilot username.
We also would like to offer you a special discount on your purchase.
Please accept our apologies in the meantime; hopefully, we can see you around the Hodoor Performance website in the future.

Rated 5 out of 5 stars

Good services

4 November 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Thank you, Dave! Good service — every time, not just sometimes. We appreciate the five stars.

Rated 5 out of 5 stars

Fast Feedback!

12 October 2021
Unprompted review
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Reply from Hodoor Performance

Marco, fast feedback is how we keep things moving. Thank you for the five stars!

Rated 5 out of 5 stars

Above & beyond customer service

While other suppliers told me it would take several 3-4 months to order & receive an item I wanted to purchase from Germany, Hodoor Performance went above and beyond to make a few calls and get me the same item in a matter of weeks!! This is top-notch customer service. Thank you, and I look forward to purchasing more items in the future!

11 August 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Juan, going above and beyond is the standard we hold ourselves to — not the exception. When others couldn't do it in months, we made a few calls and got it done in weeks. That's the team we are. Thank you for sharing this!

Rated 5 out of 5 stars

One more happy customer

Got a set of forged wheels here, it took a long, but the price is affordable

10 August 2021
Unprompted review
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Reply from Hodoor Performance

Agung, forged wheels at an honest price — quality you can feel on every corner. Thank you for sharing your experience!

Rated 4 out of 5 stars

I would not hesitate to order from them…

I would not hesitate to order from them again. The company does a great job shipping orders quickly.

4 July 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Jepita, quick shipping and no hesitation to return — that's the loyalty we work hard to earn. Thank you for the four stars and we hope the next order earns the fifth!

Rated 5 out of 5 stars

Not bad at all

Not bad at all

I had an idea to get bigger rims for my M5 F90 but I wasn’t sure about the offset and If I could legally use it in Germany. Thanks to Mary Lee who helped me out

6 June 2021
Unprompted review
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Reply from Hodoor Performance

Hassan, rim sizing for an M5 F90 with German road compliance — that's a very specific challenge, and Mary Lee nailed it. Thank you for trusting us with the details and for sharing your experience!

Rated 3 out of 5 stars

TOO LONG

I have contacted this company and it took almost two days to provide me with a proper quote.

6 June 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Hi Oscar, two days for a quote is too long — you're right to flag that. Turnaround for pricing should be within hours. We've improved significantly since then. When you're ready for your next build, you'll see a much faster process.

Rated 4 out of 5 stars

Review: Ordered a body kit to Italy

Review:
I had an idea to make something new out of my BMW M4. Couldn't find anything suitable with other companies. Mary Lee helped me with a decision for a wide Vorsteiner body kit. Really impressed with the customer care.

15 May 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Laura, a BMW M4 with a Vorsteiner body kit — excellent taste! We're glad Mary Lee helped you

Rated 5 out of 5 stars

Great company and TOP quality carbon…

Great company and TOP quality carbon fiber hood received with complements in UK. Professional, responsive and reasonably priced. Would trust to recommend to anyone. Well done Hodoor Performance!

13 May 2021
Unprompted review
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Reply from Hodoor Performance

Thank you, S.! We appreciate the honest feedback on pricing — custom international logistics do add up. We always aim to be transparent about costs. Looking forward to the next order!

Rated 4 out of 5 stars

Almost Perfect

I was asked to write an honest review about this company. I can't say all is perfect. There were some payment issues and delivery rates were a bit high.

9 May 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

TJ, thank you for the honest review. Payment and delivery friction are real pain points and we appreciate the constructive feedback. We've streamlined both processes since then, and we'd love to earn that fifth star on your next order.

Rated 5 out of 5 stars

Completely Satisfied

I am from UK. I've placed an order for BMW M5 F90 carbon hood here and a set of 21" forged wheels. Quality is good, but they could not deliver it in time. One-week delay. But still, a good place to do business with.

8 May 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

Bethany, a carbon hood and 21-inch forged wheels — that's a serious build! We're sorry about the one-week delay but very glad the quality met your expectations. Thank you for the trust and the kind review.

Rated 5 out of 5 stars

Thanks to Mary Lee

Thanks to Mary Lee, who helped me with the right choice for the TLC200 body kit. I am surprised with the customer service

8 May 2021
Unprompted review
Hodoor Performance logo

Reply from Hodoor Performance

John, choosing the right body kit for a TLC 200 is a big decision — we're glad Mary Lee made it easier. Thank you for the five stars and enjoy the new look!

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