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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the quality of products received, frequently noting that items were flimsy, synthetic, or did not work as advertised. People also reported issues with product size, finding bottles to be much smaller than depicted in advertisements, and some items arrived faulty or broke after minimal use. Some people were dissatisfied with the refund process, mentioning difficulties in obtaining full refunds for faulty or unsatisfactory items, with some being offered partial refunds or finding the return cost prohibitive. Additionally, some customers experienced problems with their orders, including incomplete deliveries or items not matching the description.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance. Many reviewers express dissatisfaction,... See more

Quality

People report negative experiences with quality. Many customers express disappointment, citing products that... See more

Refund

Reviewers highlight ambiguous aspects of refund. Some customers report positive experiences, such as... See more

Order

Customers had ambiguous experiences with order. Some reviewers reported issues such as only receiving part of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This does not work on mold or damp ,didnt do a thing ,didnt realise they were tiny bottles as well,


Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

87 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

If zero stars were possible that’s what I would give

If zero stars were possible I would. DO NOT USE THIS COMPANY!!!! Ordered kitchen cleaner expecting a standard size cleaner, NO, contains 60ml??? Apart from the rip off, their customer service is awful. Sent almost 20 emails and just received auto replies, problem never dealt with. Wish I had read other comments. Big Scam.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered a dress that was advertised on Facebook after people saying they had received and was exactly as advertised, I received the dress nothing like the colour so I have tried to return, sent around 20 emails for the return address but they will not respond, also used Clearpay as I thought they would help if any issues but was wrong with that too, don’t buy or waste ur time 🖕

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Is it so easy to scam people?

I order 3 can of water proof coating £90 last night, They were meant to send me a confirmation code which they didn’t, so I become suspicious and watch videos on youtube about them and reading messages here, I have no doubt they are somehow dodgy , I’m going to ask my bank if I can refund , I should have known better…

17 March 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I wish I had read the reviews on here before buying. DO NOT buy from this company. They promised me a refund but have now started to ignore emails. £40 down the drain. Lesson learned.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Warning to anyone using this company

Warning to anyone using this company, DO NOT, they take your money tell you to pick it up from somewhere else and you can’t get it or get an answer from them. Getting your money back seems to be impossible. VERY DISAPPOINTED

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

A short time ago I had an issue with an order and after complaining numerous times got that sorted. I thought I'd give them ago again as they were offering 20%discount but when I put in the code no discount. When I complained their solution was to pay in full and they would give me a 10% refund. I'm not touching this company ever again 🤬🤬🤬

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, pots of leak sealer are same size pots that I get my vitamins
in ! Buy 2 and get one free, accept you don’t get the third. Just a Chinese scam company !

7 October 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. A tiny pot arrived with a tiny brush. Definitely a rip off and no way to contact the company . Lesson learnt . Don’t waste your money.

27 September 2024
Unprompted review
Rated 1 out of 5 stars

Order online water proof coating 8 days…

Order online water proof coating 8 days ago ,,saying 3 to 7 days ..found this product come from China ..tried to track ,,eventually wants £1 to track my product..
Spend days emailed this company…nothing ..MEANS this Company is a “ SCAM” please people be aware …
This company doesn’t exist !!Exist taken your money of your account ..advise telling your solicitor to proceed ..I have already spoken to my solicitor is on the case with local authorities..

13 September 2024
Unprompted review
Rated 1 out of 5 stars

No. No extra free pot !!

Didn’t receive the full order
As Others say avoid. Two very very small pots for £20 no free one and waste of money
No customer service or complaints
Complete rip off !!

18 September 2024
Unprompted review
Rated 1 out of 5 stars

Waterproof coating

On there advert they show someone with a large paste brush applying the solution from a tub approximately half a litre and you can order at 9.99 buy 2 get one free when they arrive they are only sample pots and not worth the money wether it works or not I could pee more liquid than you receive, all 3 are not worth 9.99 when the order arrived there was only 2 and no extra free

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! Avoid the size of the pot wouldn’t cover a an inch …. The brush they send is an absolute joke. Avoid

7 September 2024
Unprompted review
Rated 1 out of 5 stars

I would never ever order from this…

I would never ever order from this company again. I had two orders and was advised one of my orders had been delivered. On having searched my property there was no order. I informed Holdonmy after many emails they agreed to send a replacement order. I am still waiting. This has been over two months. The second order I have not heard a thing from Holdonmy. Despite emails being sent by myself.

4 August 2024
Unprompted review

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