Holidaycart Reviews 

253
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Horrible experience! Sold me a flight as Qatar airways, but did not inform me that it was actually with British Airways (an airline I despise). I was missold my flight and was provided no as... See more

Rated 5 out of 5 stars

I recently had a phone call with Zoya Khuneja regarding my flight booking, and I was very pleased with the service. She was professional, patient, and extremely helpful in addressing my queries. Her f... See more

Rated 1 out of 5 stars

We used Holidaycart to book tickets twice and both times the issue was exactly the same - we did not receive our e-tickets. I had to call their support lines in Australia and the UK in order to get a... See more

Rated 5 out of 5 stars

I booked my ticket last minute and didn’t realise it didn’t include luggage. I was soo stressed, but fortunately, was able to connect with your London office and speak with William. It was a pleasure... See more


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3.3

Average

TrustScore 3.5 out of 5

253 reviews

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3.3

All reviews

(253)

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Rated 1 out of 5 stars

I want to warn everyone about a highly…


I want to warn everyone about a highly concerning experience I had with Holidaycart. Initially, they display very low prices for tickets, but after booking, they demand additional money. I booked two tickets, and despite paying, I have not received any confirmation or response. When I tried to contact their customer service, I was told they would call back in 30 minutes, but no follow-up occurred.

This company appears to engage in fraudulent practices. Please be cautious and avoid dealing with them to prevent similar issues. I am sharing my experience to raise awareness and help others avoid falling victim to this scam

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam👎👎👎👎👎

Scam Scam Scam👎👎👎👎👎

Booked two tickets with holydaycart and cheapflyshop. Both used the same wordings in response email. No tickets in 72 hrs. Contacted them and been told as the tickets are not going to be confirmed before 6 hrs of flight. If there is no seat wait for the next flight. No luggage is permitted.
WHAT!!!!!!
The issue is with my bank now. I will update here once theres a solution.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, do not book with this company, they keep calling demanding more payment for flights or tickets after taking your money straight away from your account and never offer any refund

Avoid booking here Please
Thanks

5 December 2024
Unprompted review
Rated 1 out of 5 stars

warning don’t book

The previous reviews warning not book with this company as well as their sister company cheapflyshop are spot on.
You WON’T receive confirmed flight tickets nor the airlines booking reference or anything confirming which airline you’ve booked with once you’ve booked and paid.
The experience you’ll receive is not as you’d expect from flight companies!
I received a call 2 days after booking, advising my flight to my destination is confirmed however, NO baggage is part of the deal, not even hand luggage! It would cost myself and the rest in my group £34 per kilo extra each, as well as the return flight wasn’t confirmed. The previous reviews are correct - ITS A SCAM and they need shutting down! The way they work isn’t ethical and disgusting.
I challenged their ethics, the response I received was defensive behaviour.
I had sent an email to both companies yesterday asking whether my booking was genuine, with a copy of the reviews, both emails were bounced back as not known.
I challenged the person who called me tonight about this he said I was incorrect and that holidaycart and cheapflyshop are not the same company. He asked me was I sure? Bit of gas lighting going on! Cheapflyshop is nothing to do with holidaycart he said.
I have an email showing both email addresses to contact them regards a booking which, in fact isn’t a booking as it turns out!
If they’re going to use the same paperwork for each company, they should edit them correctly.

It’s not worth the stress to book with them thinking you’ve got a great deal - you haven’t.
book your flight with a known company. It’s worth it.

My bank is raising this further as a red flag company.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from these scammers

Please be warned, never deal with these guys, they keep manipulating you, you won't get your ticket even if you way for 48 hours, very manipulative and they keep changing

1 December 2024
Unprompted review
Rated 4 out of 5 stars

Good communication

Good communication. Takes initiative to update on flight details changes. Booking experience online is not good though. The price shown was way lesser than the real price of the flight.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam artists.Having read the…

Absolute scam artists.Having read the reviews,I have had the same experience.No e-tickets arrive within 48hrs.You then get a call saying you can't take luggage.Then informed that you haven't reserved a flight,but are on a standby.I would like to know where they are based,and pay them a visit.I'm pretty sure this would then be resolved.So for anyone thinking of using this scam site,avoid at all costs.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

WATCH OUT!

WATCH OUT! Asolute thief of a company!
They will lure you in with a cheap price on screen - Make you pay of it with a Debit/Credit Card and they call you to tell you that you need to pay double the amount to secure your tickets!

Going to report them to Fraud Agency and Will be taking them to court shortly. PLEASE DO NOT BOOK WITH THEM!

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Zoya


Zoya
She was very helpful when I contacted her regarding my brother's flight on 29 November. She provided further assistant regarding buying a ticket for me to fly in February.
Thanks

27 November 2024
Unprompted review
Rated 3 out of 5 stars

Sudden Price Hike

Having booked a flight to a country I waited half my life to visit, Tanzania, I thought I had booked a bargain with Flightmovers.
Your assistant came back to me and told me the price had gone up because I tried to book a special deal with special conditions that was no longer available. I was surprised by that news as nothing told me I was on on a special deal subject to availability.
I felt compelled to book it as my window to go on this trip had become so short. I couldn't mess my hosts around.
Apart from the hike in the price, everything else fell into place. The rest of the flightmover assistants were fine. The Qatar Airlines was excellent.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Warning

Warning: Fraudulent Company

I paid £1,600 for three international tickets advertised with luggage included. After payment, I discovered no luggage was provided—not even hand luggage—and I didn’t receive any tickets.

Once you book on their website, an agent will call and tell you that your ticket doesn’t include luggage and you need to pay more to add it. They will pressure you to change dates, accept longer layovers, or switch airlines, but their goal is to make you pay more over the phone.

Do not pay them any extra money. Insist they issue the tickets without luggage. They won’t be able to release the tickets because they don’t actually have them. Without issuing the tickets, they can’t claim the money from your bank.

If they don’t claim the money within seven days, it will automatically return to your account. That’s exactly what happened to me, and I got my money back.

Stay alert and protect yourself.

24 November 2024
Unprompted review
Rated 1 out of 5 stars

Such a dodgy Company

Such a dodgy Company, I’m guessing based in India.. not that that’s an issue just that Trading standards are clearly uninforceable.
After a week of Excuses and totally rubbish explanations: yay I got refunded.
But only after 4 phone calls, and having to file a Fraud Report with the credit card company.
Be in NO DOUBT : this is a bait and switch con : they advertise a low price , get your money, and then you receive a call asking for more money because ‘the promotional price has ended’ or ‘that ticket doesn’t allow you to take luggage’ or some other BS. So at best there’s no saving, and at worst you are fighting to get your cash back.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful company, avoid

Made a booking, got a call next day to say the tickets were on hold until end Nov unless i paid more money to confirm now. Then get an email to say my payment was not taken because of a problem with 3D secure!. Spoke to them and get told my booking is cancelled. Different stories all the time. Crooks, just want more money.

19 November 2024
Unprompted review
Rated 3 out of 5 stars

Feedback

The ticket booking experience was not great as they could not confirm the tickets I booked and had to reschedule having to pay much more with no option for cancelling the ticket and getting the entire refund… For the price I finally paid, could have got better timings and duration along with a better price.

The experience with Bharti the customer service rep from Holiday travel was brilliant, she was patient and did all she could to help.

I was called for an experience survey by Emma and she was also empathetic, understood the issue & assured that feedback was taken, hopefully the feedback can be incorporated.

16 November 2024
Unprompted review

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