easy to book and Excellent Accommodation with everything you need for a nice and easy stay in Anglesey. Located in centre of island allows for easy access to all parts, we visited South Stack, Cem... See more
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About holidaycottages.co.uk
Written by the company
It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.
holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.
Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.
As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.
Contact info
Travel Chapter House, EX39 4DF, Bideford, United Kingdom
- 01237 459888
- bookings@holidaycottages.co.uk
- holidaycottages.co.uk
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Replied to 76% of negative reviews
Typically replies within 48 hours
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Morning Tide cottage, Mumbles
Cottage accommodation was spacious with a huge kitchen. Nice surprise was a dishwasher as this was not mentioned in the write up. Great views from patio and comfortable garden furniture.
We didn’t use the fire as it was summer time. However, huge table and chairs in front of fireplace. Probably would have been better locating table elsewhere. Managed to park easily in various roads nearby.
Seaside within walking distance and The Mumbles is a charming town. Wonderful castle nearby. Lots of varied restaurants within 20 minute walk. We took a taxi, quite reasonable, to Swansea theatre one night.
Negative was no warning about double yellow lines on both sides of road outside cottage. Managed to pull up on pavement opposite to unload. Not easy as road at this point on a bend. Another negative was the key safe. Located a few inches above the ground I had to kneel on the floor to operate it. Difficulty keying numbers in properly and ended up with the whole box coming away in my hand.
Would have been nice to have been left a pint of milk in the fridge!
Lovely holiday despite the negatives.
Fantastic stay, Hart family
Fantastic stay, was a beautiful lodge filled with comfort and equipped with all the essentials you will need for a break away. Hot tub was brilliant and ready to use on arrival.
Owner was brilliant very hands on and helpful.
Shops are around 20 drive
Beaches between 15 - 20min drive depending on which one you want to visit either one is just as beautiful.
Will definitely visit again with the family.
Easy to book
Easy to book, good communication. Will choose to book in future.
Large selection of cottage of all sizes…
Large selection of cottage of all sizes and most desirable locations. online booking simple even for me. I also check the cottage location on Google Maps to pick the most suitable.
Booking was easy and no problems with booking or jiuse
Booking the cottage was easy and there was no problems
Dolphin Court - easy access , well-appointed, high standard of equipment and comfortable.
Booking is simple, arrival easy with key available in the key box.
High quality flat with good equipment. Very comfortable and easy access. Only five minutes from the town and beach, and very quiet.
A Real Gem
The owners, Chris and Tina, are lovely, welcoming people. The accommodation is clean, comfortable and well equipped. As a dog owner, the large, fully-enclosed front and rear gardens are marvellous. There are quiet walks along the canal so close to home. The road is quiet, so you sleep well, yet, remarkably, you are only 5 minutes from North Walsham town centre. It offers some nice shops and cafés and even a large supermarket. You don't have to travel very far to Blickling and Felbrigg Halls and the seaside at Overstrand and Mundesley. The guestbook shows that so many people pay the Acorn Annex a return visit. That says it all.
Well equipped cottage
This comfortable cottage is located on a working farm. It is interesting to see how a dairy farm works. You will enjoy all the privacy indoors. Outdoors you can sit on your own terrace or use the lovely garden. The location is good to make some nice trips in this area of North Wales.
Premium Cottage Let Down by Pool Issues, But Complaint Eventually Resolved
Update: Since posting my original review, Holiday Cottages have contacted me directly to discuss my complaint. Following that conversation, they apologised for the experience and have offered a partial refund, which I have accepted. I therefore wanted to update my review to reflect the final outcome.
I rarely leave negative reviews, but I feel it’s important to share both the positives and the negatives.
We booked what was marketed as a premium holiday property for over £9,000, with one of the main reasons for choosing it being the private swimming pool. Within approximately one hour of arriving, we reported that the pool was not in an acceptable condition. The water was cloudy, the bottom could not be clearly seen, there were leaves floating in it, and it did not appear clean or inviting. As our group included children, we were not comfortable using it.
Unfortunately, we were told that no pool maintenance was available over the weekend and that nobody could attend until Monday, meaning we lost the use of one of the property’s key features for a significant part of our holiday.
When the contractor attended on Monday, the water became noticeably clearer and it was then evident that the bottom of the pool required a thorough clean. In my opinion, the pool was not presented to the standard you would expect from a premium holiday property. I also remain of the view that the pool heating should be checked, as it never reached what I would reasonably describe as a heated temperature during our stay.
Aside from the issues with the pool, I want to be fair and say that the cottage itself was excellent. We really enjoyed the property, its location, and the rest of our holiday, and had the pool been in the expected condition from the outset, our experience would have been a very positive one.
My biggest frustration was initially with the way the complaint was handled, as I felt our concerns were dismissed rather than acknowledged. However, following further discussions, Holiday Cottages reviewed the matter, apologised for the inconvenience caused, and offered a £450 refund, which I appreciate. While I still believe the issues should have been resolved more quickly during our stay, I’m pleased that they ultimately listened to my concerns and reached a resolution.
Overall, I hope Holiday Cottages and the property owner take on board the feedback regarding the pool’s cleanliness and heating, as addressing those issues would significantly improve the experience for future guests.

Reply from holidaycottages.co.uk
Middle Rigg cottage
Wonderview view of Whitby Abbey from upstairs window. Friendly host. Clean and tidy.
Perfect
The whole experience was very straightforward with very clear and detailed instructions. Perfect.
Perfect location
Perfect location. Micro lodge has everything you need to make your stay as comfortable as possible. Easy to book.
Easy to contact when we needed to…
Easy to contact when we needed to change some details.
Easy to book accommodation
Easy to book accommodation. The app is really useful. Lots of information.
Would book through this company again.
Lots of choice.
An outstanding place in a fantastic…
An outstanding place in a fantastic peaceful location. If you want a quiet, stress free break. This is for you
Lovely cottage in a peaceful location
Nice welcome, well equipped cottage, thoughtful extras. Good location and great pubs nearby.
Good website
Easy to navigate website, easy to pay good communication throughout the whole process
Truly rural
Great cottage in a lovely quiet location literally surrounded by fields. A real break away from it all.
The hosts were brilliant- helpful and…
The hosts were brilliant- helpful and friendly and nothing was too much trouble . A really cosy , relaxing place to stop at. I can highly recommend and would definitely go back!!
Lovely cottage, great location
Lovely cottage, great location. Many walks from the door including 3 waterfalls!
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