holidaycottages.co.uk Reviews 

118,704
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 36,656 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the booking process easy and seamless, appreciating the clear communication and straightforward system. Many praised the excellent locations, often described as idyllic, peaceful, and central, offering easy access to attractions, beaches, and local amenities. Properties were frequently highlighted for their high quality, comfort, and being well-equipped, providing everything needed for an enjoyable stay. However, some customers also noted issues with property cleanliness and maintenance, citing dirty floors, unpleasant smells, faulty showers, or tired furnishings. A few other people also felt that certain properties had practical challenges, such as difficult parking, steep access roads, or features not suitable for those with mobility issues.

What people talk about most

Location

Customers consistently note positive experiences with location, often describing it as fantastic, excellent,... See more

Facilities

People report positive experiences with facilities, often describing them as comfortable, well-equipped, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality beds, bed linen, and... See more

Holidays

Clients share positive opinions on holidays, with many reviewers expressing satisfaction with their stays,... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

easy to book and Excellent Accommodation with everything you need for a nice and easy stay in Anglesey. Located in centre of island allows for easy access to all parts, we visited South Stack, Cem... See more

Rated 5 out of 5 stars

We had a lovely week at this beautiful cottage which has been renovated to a very high standard. We loved the kitchen with its island unit and bifold doors. All the rooms are attractive with some reta... See more

Rated 5 out of 5 stars

A wonderful break in this lovely 3 storey cottage with amazing views over the estuary. We spent many evenings in the 1st floor lounge gazing out over the water. We were so lucky with the weather, vi... See more

Rated 5 out of 5 stars

We found the booking process (which was last minute) very smooth and with no issues. Our stay at Prince Cottage was fabulous, the cottage is a real home from home with everything you need for a trul... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(118,704)

36,595 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to search for properties…found some lovely ones!

Easy to search for properties especially using filters to find dog friendly places to stay. Useful to use the saved list as well. Property description was very accurate and useful. Reasonable prices and good to see customer reviews. Easy to book and straight forward to pay etc. Very pleased with the cottage we stayed in and am building up a new list of 'favourites' for future trips.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

All you could need and more

All you could need and more for the week at this delightful property near Padstow. Ideal location for exploring this part of the lovely Cornish coast and beyond. Highly recommend visiting Rock, Port Isaac as lovely as it always looked on TV and further afield Golitha Falls on Bodmin - great for the dog to explore & splash. Wouldn't hesitate to go back.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

The property is well designed with…

The property is well designed with everything you need for a stay in the lovley village of Brancaster Staithes. With easy access to the costal path and close by two great pubs that serve different but both excellent . A short walk to a store as well as the local bus service which is a great option to get around on and reduce your carbon foot print

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Diamond Cottage, Polruan

We had a lovely week at Diamond Cottage, Polruan. The cottage is very comfortable and well equipped with a fantastic large terraced garden. A lovely space to relax and take in the views across to Fowey and the estuary. The huge terrace is also particularly dog friendly. Polruan is a very quaint village with a well stocked shop and two pubs, everyone was super friendly. A short ferry ride over to Fowey where there are lots of cafes, shops and pubs. A fantastic location, we'll definitely be back!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

This cottage has character and history…

This cottage has character and history and is located in a beautiful location in Camarthenshire. The hosts are very welcoming and helpful and have created a wonderful garden that creates a tranquil setting. The location is perfect for walking but also for visiting the Carmarthenshire countryside and seaside locations. The cottage is well equipped and comfortable.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Filthy house. Not kidding. Do not book!!

Very dirty house. Very slow response from Holidaycottages.co.uk.
Do not book the cottage or use that website.

26 June 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Dear Deborah,

Thank you for taking the time to leave a review.

We are sorry to hear that you were disappointed with the cleanliness of the property and the service you received.

We understand how important it is for guests to receive prompt support when concerns are raised during their stay, and we regret that this was not your experience. Your comments have been noted and will be shared with the relevant parties for review.

Thank you again for sharing your feedback.

Kind regards,
Holidaycottages.co.uk

Rated 2 out of 5 stars

Fallowfield

The property was not cleaned properly before we arrived. There wee dead flies on the window sills, dog hairs all over the furniture and bedding and black mould on the wall and furniture in the downstairs bedroom. This caused our daughter who is immunosuppressed to develop a chest infection and we left the property early. We arrived home on July 16th and so far have had no response from the complaints team.

16 July 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Good Afternoon,

Thank you for taking the time to leave a review.

We are sorry to hear that you were disappointed with the standard of cleanliness at the property and that this impacted your stay.

We appreciate you bringing these concerns to our attention and understand how upsetting it must have been to encounter these issues, particularly given your daughter's health circumstances and your decision to leave the property earlier than planned.

We are also sorry to learn that you feel there has been a delay in receiving a response to your complaint. We understand the importance of timely communication and appreciate your patience while the matter is being reviewed.

Your feedback has been noted and will be passed on to the property owner for their review and consideration.

Kind regards,
Holidaycottages.co.uk

Rated 5 out of 5 stars

Lovely cottage in beautiful setting

Lovely cottage in beautiful setting. Very quiet and peaceful. Cottage was very clean and well equipped. Close to lots of interesting things to do, wild swimming, lakeside fishing, canoeing, Big Pit experience and much more.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

It was our first time and we loved it!

It was our first time on the Kildermorie estate and we loved it!
The cottage was spacious and comfortable with place for a car. We were able to borrow a fishing rod and use a boat for a day, use the clothing washing facilities and had a wonderful hike over part of the property.
The housekeeper was an enormous help willing to answer all our questions and even help us acquire some venison to try. The cottages are very remote and require a bit of a long bumpy drive to get to but the views on the way make it all worth it (though I would recommend doing your grocery shopping in Alness before you enter the estate).
Overall we thoroughly enjoyed our stay, would definitely recommend it to others, and hope to be back soon.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great cottage

amazing cottage. Wow!
So spacious and with every thing that you could possibly need. Fully fitted kitchen with large fridge freezer and washing machine. We know that the interior was the same as the other cottages but it was light, airy and modern with fabulous bathrooms and loads of hanging space and storage. We loved it.
Great outside area and not overlooked as cottages are so well spread out.
Elemis bathroom toiletries and white fluffy towels! Great pool and brasserie.
We couldn't fault anything and loved our time in Pindee!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Spacious house in a great location.

The house was as described in the listing. It was clean and comfortable. The rooms were spacious. It was a very cool house even though we were in a heat wave and although fans had been provided we didn't need to use them. We had a nice welcome pack and there were dog treats as well. Fully enclosed walled garden at the back so no problem for dog to go out when he wanted. The opaque blinds are a very good as they keep out the sun, deter insects from flying in though open windows, but don't make the rooms dark. Excellent location for beach, walks along the common and along the seafront into Porthcawl.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely cottage in a quiet corner of…

Lovely cottage in a quiet corner of Wales but central to plenty of places ,the enclosed garden was ideal for our cocker spaniel and the weather was great so the garden furniture was a well used as we sat in the evenings enjoying the lovely views and sunsets.

27 July 2026
Unprompted review

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