Generally a lovely stay..but the flies and mosquitoes can be irritating at times..but mainly outdoors? A lovely host that's very helpful before you fly with all your necessary information for villa a... See more
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Review summary
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well placed, clean and spacious villa. Close to amenities and restaurants. Kitchen a bit sparsely equipped but it was October and end of season.
Company replied
Very good organised. I get all the necessary information about bookings in time. The payment is always done on a wright way.
General cleaning is lacking. But the place is beautiful. Pool is well maintained, close to Calpe town we paid 20 euros for taxi. very secure, mattress too hard
Company replied
Company details
Written by the company
Holidu is a search and booking platform for vacation rentals that allows you to find your perfect accommodation and book for the lowest price. We partner with large online travel agencies, regional tourist offices and local specialists to provide you with the large selection you need to find the perfect rental for your vacation. Our proprietary image recognition technology detects if the same vacation rental can be found on multiple websites and will always show you the lowest price.
Contact info
Germany
- holidu.co.uk
4.2
Great
2k reviews
Asks customers to review
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Very poor experience
Very poor experience, they cancelled my accommodation very close to my trip, with no other viable option. They shared some alternatives, 2 with very bad reviews and 1 which was way more expensive and with 1 bedroom less.
26 February 2026
Unprompted review
Quick booking response/reply.
23 February 2026
So disappointing MyChoice Tavira
We have booked with MyChoice this time through the Holidu app for the past 3 years and for 2 years have had exemplary service. Has the company changed hands because we have had very disappointing service this year. The apartment is fine no complaints it is liaison with the company that is so poor and very impersonal even though the office is 200m round the corner. Everything is online there should also be written info as their YouTube videos on appliances is poor. Cleaners, their wording, were organised to arrive at 10am on 16/02/26. They are not cleaners they changed bedding only, left 2 of us with 2 towels for the remaining 2 weeks, arrived at 1pm didn’t even clean the toilets or leave us with cleaning solution so we could do it ourselves. We were told to get it ourselves. We asked about sun beds twice and after a week had still not had an acknowledgement about our query until I complained. Everything is reactive there is no proactive approach to their clients.
As I stated the previous two years were excellent so this is more than disappointing
2 February 2026
Easy to book
17 February 2026
Small holding with great views
The property is a small working farm with bananas fruits and poultry. It is very quiet and the views to the sea and mountains were excellent
12 February 2026
May use AI-assist with repliesRead more
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Great experience with Holidu
We stayed in a finca in Mallorca for 7 nights in October 25. The booking process was very positive. Our house was as described, great communication from the host and good value for money. We were very happy with Holidu and would happily use them again.
27 October 2025
Reply from Holidu
Hello,
Thank you so much for taking the time to share your experience with us.
We are truly delighted to hear that you enjoyed your stay in Mallorca and that the finca met your expectations. It’s especially wonderful to know that the booking process was smooth, the communication with the host was great, and that you felt you received good value for money.
We look forward to helping you plan another memorable stay soon.
Kind regards,
Your Holidu Team!
Responded as soon as contacted both on…
Responded as soon as contacted both on chat and e-mail.Best Regards Daniel.
13 January 2026
Reply from Holidu
Dear Daniel,
Thank you very much for your feedback.
We’re glad to hear that our team was able to respond promptly both via chat and email. Your kind words are much appreciated!
Kind regards,
Your Holidu Team!
Reply from Holidu
Hello David,
Thank you very much for your feedback!
We’re happy to hear that you found what you were looking for easily. Your input encourages us to keep making the experience smooth and enjoyable.
Kind regards,
Eronë
Website is easy to navigate
Website is easy to navigate, great range of properties to choose from.
11 January 2026
Reply from Holidu
Hello,
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you find our website easy to navigate and that you appreciate the wide range of properties available.
Your positive experience truly means a lot to us and motivates us to keep improving our services.
Kind regards,
Your Holidu Team!
Very easy and felt safe to book
10 January 2026
Reply from Holidu
Dear Mr. Saunders,
thank you very much for your positive feedback!
We are glad to hear that the booking process was very easy for you and that you felt safe while booking.
We look forward to welcoming you again in the future.
Kind regards
Your Holidu Team
Excellent user interface and VFM
Very swift and easy to find the way around website. Very competitive prices.
6 January 2026
Reply from Holidu
Dear Michael,
Thank you very much for your kind review.
We are delighted to hear that you found our website easy to navigate and appreciated our competitive prices.
We look forward to welcoming you again soon.
Kind regards,
Your Holidu Team
Reply from Holidu
Dear guest,
Thank you very much for your positive review! We’re glad to hear that everything was easy to use and completely hassle-free.
We look forward to assisting you again with a future booking.
Kind regards
The Holidu Team
Reply from Holidu
Dear Mr McGuinnes,
thank you very much for your positive review.
We’re pleased to hear that you found the booking process easy and quick, and that you’re happy to use Holidu again.
We look forward to welcoming you back.
Kind regards
Your Holidu Team
Great house with everything
Great house with games room & hot tub all rounder for kids and adults
30 December 2025
Reply from Holidu
Dear Mr Shanahan,
thank you very much for your great review.
We’re happy to hear that you enjoyed the house, the games room, and the hot tub, and that it was a great place for both kids and adults.
We’d be delighted to welcome you again.
Kind regards
Your Holidu Team
Easy to book
25 January 2025
Reply from Holidu
Dear Ms Pilgrim,
thank you very much for your positive feedback.
We’re glad to hear that you found the booking process easy.
We’d be happy to welcome you again.
Kind regards
Your Holidu Team
Holiday booked October and paid in…
Holiday booked October and paid on December.1st,by chance was told on the 23rd that holiday rental was unavailable and had been since initial booking.We could have turned up to find it was already let t out ,guessing someone booked for a week, unlike us ,which was only for the 2 days
No apologies of any sort ,disgusting attitude to say the least !
Getting full refund ,but not had immediately as requested ! now have to find somewhere new to find on less than a week .
23 December 2025
Unprompted review
Reply from Holidu
Hello Stuart,
Thank you for sharing your feedback. We sincerely apologize for the stress and disappointment this cancellation caused you and your family, especially so close to your arrival date. We understand that finding out your accommodation is unavailable just days before your trip is a distressing experience.
I have personally looked into your case. I can confirm that as soon as the unavailability was finalized, a full refund was processed to the original payment method. Regarding the communication from the host, we are investigating why there was a delay in notifying you, as this does not meet our service standards. Our "pack your sunglasses" emails are automated once a booking is confirmed in the system, and we deeply regret that this added to the confusion in your case.
Since your booking was made and paid through Booking.com, they are the ones who manage the financial compensation and alternative accommodation policies for their customers. We have already shared the details of this incident with them to facilitate their review of your request.
We truly regret that your holiday plans were disrupted and appreciate your patience during this process.
Best regards,
Your Holidu Team
No human customer support
Their whole support service is run by an AI bot who opens tickets and then closes them without response. Having to escalate to a charge back with the bank because you cannot actually speak to a human via phone, webchat or email. AVOID!
24 December 2025
Unprompted review
Reply from Holidu
Hello Phoebe,
Thank you for your feedback. We sincerely apologize for the frustration you experienced and for the feeling that you were only communicating with automated systems.
We understand how important it is to have human support, especially when a property description—such as the availability of a swimming pool—is inaccurate.
I have personally reviewed your case to ensure everything has been handled correctly. I can confirm that, following our intervention with the host, your booking has been cancelled and a full refund has been processed. You should see this reflected in your account.
We take your comments regarding our support channels seriously and are working to ensure that our guests can reach us more easily when they need direct assistance. We are glad we could ultimately resolve this for you.
Best regards,
Your Holidu Team
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