HolistiqueReviews 

2
TrustScore 3.5 out of 5

3.4

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Company details

  1. Hair replacement service

Information provided by various external sources

Holistique offers hair system products: wig tapes, adhesives, removers and care treatments from leading brands - Walker Tape, Pro Hair Labs & True Tape


Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.4

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(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Zero customer service….AVOID.

Having been a loyal and happy customer for a number of years it came as a shock that they refused to do anything whatsoever about a faulty product and instead chose to blame the user of the product. For this reason I couldn’t possibly recommend Holistique and definitely won’t buy anything from them again.
(The posted date is not the exact date)A very clear explanation as to why there was a delay in informing the company. The company persisted in saying that the person who has been using this type of product for over a decade does not know how to use it. The product is sub standard and unusable and the company is using their T&C to refuse any customer service despite the consumer rights act invalidating those T&C. I maintain my stance this company should be avoided and I will shop elsewhere.

30 December 2025
Unprompted review
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Reply from Holistique

Sorry you were disappointed. Because of the personal nature of these products, they carry a RETURN POLICY OF 30 DAYS, FAULT OR DEFECT TO BE REPORTED WITHIN 7 DAYS, as per our T&Cs. Unfortunately your claim was made OVER 8 MONTHS after purchase. Clear use instruction and advice was given in private messages to try and assist.

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