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See what reviewers are saying

Rated 5 out of 5 stars

Your website is easy to follow. All the students I found through your site are great students. You are very informative about payment. The contract between Host and Student is professional done.

Company replied

Rated 4 out of 5 stars

Overall Good experience! The vetting process makes sense but does not get too crazy like other competitors. Fairly easy to set up the rooms and expectations on the site. However, the contract part and... See more

Company replied

Rated 5 out of 5 stars

I really like the Homedoma Services . Are so professionals , Reliable and Effectively qualified to handle any placement for students , to us providers, thousands I am really Happy , satisfied wi... See more

Company replied

Rated 4 out of 5 stars

I would like to suggest that there is a way for a conversation or video chat between perspective guests and host without a fee. I have lost several bookings because I cannot give out information con... See more

Company replied

Company details

  1. Apartment Letting Agency

Written by the company

Homadorma is the largest homestay platform for students in Canada and the USA. We screen thousands of homestay properties from coast to coast. Our objective is to make booking from overseas the most transparent and safe experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

184 reviews

5-star
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Rated 5 out of 5 stars

Very easy to use platform

Very easy to use platform. No fee for host. Recommend students from time to time. Reminders are sent to host often. Electronic contracts are prepared for host and student's security funds will be deposited into host's account. Worry free for host.

27 August 2022
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Reply from homadorma.com

Thanks for the great review! We try our best to make the homestay booking process worry free for both hosts and students. Look forward to assisting with your next homestay booking.

Rated 5 out of 5 stars

Excellent experience and smooth…

Excellent experience and smooth transaction with Homadorma.
A gem for a homestay host like me. Recommended.

9 September 2022
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Reply from homadorma.com

Thanks for the review! Look forward to assisting with your next homestay placement!

Rated 5 out of 5 stars

Homadorma runs smoothly

Website has a lot of help info. Staff interview was quick and service was professional. Email responses are very timely. Thank you!

9 September 2022
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Reply from homadorma.com

Thanks for your review! We try to make it easy for our users by actively maintaining a help centre. Glad to see you find it useful!

Rated 5 out of 5 stars

Excellence

Excellent

I am truly appreciative to be a part of Homadorma.

Dawn R.

6 September 2022
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Reply from homadorma.com

Thanks for the review! Look forward to assisting with your next homestay booking!

Rated 4 out of 5 stars

great service but the website needs…

great service but the website needs improvement

5 September 2022
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Reply from homadorma.com

For technical issues, please feel free to contact our host support. Please send us a screenshot of the technical issue that you encounter on homadorma.

Rated 5 out of 5 stars

Easy transaction

Easy transaction, good students, timely feedback, good interaction... No issues whats so ever.

1 September 2022
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Reply from homadorma.com

Thanks for the review! Look forward to assisting with your next homestay booking.

Rated 5 out of 5 stars

The Support staff at Homadorma are above and…

The staff at Homadorma are above and beyond at all times to help and make the process smooth and helpful. Information is given at the right time. I also had a feed back when I did my interview fir my homestay business. I highly recommend using their services is secure for students.

25 August 2022
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Reply from homadorma.com

Thanks for your recommendation! We always try our best to support our host on homadorma.com. Looking forward to assisting with your next booking!

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Two thumbs up!

8 August 2022
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Reply from homadorma.com

Thanks for the compliment! We look forward to assisting with your next homestay booking.

Rated 5 out of 5 stars

Responsible and efficient

Whenever I wrote about any issues,they responded quickly and did their best to help me solve them.

29 June 2022
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Reply from homadorma.com

Thanks for the review! We try our best to reply all user inquiries within one business day. I'm glad our solution worked out well for you!

Rated 1 out of 5 stars

The platform is not designed to…

The platform is not designed to facilitate the communication between hosts and students. I can only screen students after the students have paid. Compared with airbnb, I believe Homadorma should allow hosts to communicate with the students before they pay to ensure the students can book a home that meets their needs.

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So this is the message that I wanted to communicate with the student before they move in, and Homadorma blocked it "System warning:The previous message was not delivered.Our system has detected that you attempted to communicate with students outside of homadorma without permission.Please check our message regulation."

Their response to my review is completely untrue and fraudulent.

Before we discuss further, could you help me with following questions: Do you smoke? Are you going to stay only by yourself? Are you going to have visitors during your stay? Are you going to cook? If so, do you cook a lot, or only simple meals or warming up food? Would you bring a pet? Would you need parking? How long would you stay? Are you a student? Do you work? I would request some documents before confirming your booking, would you be ok with that?

24 June 2022
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Reply from homadorma.com

I'm sorry but this is not true. Homadorma allows students and hosts to communicate on our website through our messaging system. Communicating with student or host does not require any payment on homadorma.com.
We do not allow users to bypass homadorma to contact the other party, as this may lead to fraudulent transactions.
As a result of you terminating the homestay agreement after signing into it, we had to look for another homestay for the student in the last minute. Luckily, we were able to find a reliable homestay for the student. Homadorma's purpose is simple: find great homestays for our students, and avoid placing students into unreliable homestays who do not honour the confirmed rental agreement.

Rated 5 out of 5 stars

Homadorma run a very professional…

Homadorma run a very professional service and I have been pleased with the results thus far.

26 May 2022
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Reply from homadorma.com

Thanks for the review! Look forward to assisting with your next homestay booking.

Rated 5 out of 5 stars

Great service

21 May 2022
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Reply from homadorma.com

Thanks for the review! Looking forward to assisting with your next homestay booking.

Rated 5 out of 5 stars

This was a great experience for us

This was a great experience for us. Matching students with Homestay families has never been easier.

13 May 2022
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Reply from homadorma.com

Thanks for the great review! Looking forward to assisting you with the next homestay booking.

Rated 4 out of 5 stars

I have hosted 2 students through…

I have hosted 2 students through Homadora. Although the experiences have been decent, the payment structure is confusing. Twice now, the student assumed the money they had paid is the first month rent but not the case, Homadora holds that until end of contract as last month rent.

I do also suggest to have 2 weeks damage deposit for the host when contract is finalized in case of any damage occurred.

27 April 2022
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Reply from homadorma.com

Thanks for the review.
The one month homestay fee the student paid at booking is the security deposit, not the first month homestay fee. We disclosed such information on every homestay info page and in the booking process.
When the student chooses stay guarantee, homadorma holds the security deposit till the end of the stay guarantee period, in order to ensure a smooth checkout experience for both the student and the host.
We are not able to add damage deposit, as damage deposit is considered illegal in certain province in Canada.
Thanks for your understanding.

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