Homat Reviews 

532
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Overall great experience. Helpful and responsive customer support. Delivery and set-up as well as pick-up both smooth and efficient. We needed a basic set of home goods to get us started while we wa... See more

Company replied

Rated 5 out of 5 stars

Everything was of excellent quality — all the furniture, kitchen utensils, equipment, and bed linen. The team was always very helpful. When I arrived at the new home, everything was perfectly in place... See more

Company replied

Rated 5 out of 5 stars

I have sent many emails since first looking at apartments in France for over a 9 month period, upon finding my dream apartment and emailing yet again to Véronique and asking for i think my 4th quote... See more

Company replied

Rated 5 out of 5 stars

Homat delivered and setup everything to help my family and I settle into an empty apartment during the confinement in France. I really don't see how else moving into an unfurnished apartment could hav... See more

Company replied

Company details

  1. Leasing service

Written by the company

Homat est le leader de la location de meubles et électroménager pour appartements depuis plus de 30 ans. Nous louons et installons les meubles des salariés mutés en France pour du court terme (quelques semaines en attendant leur container de l’étranger) ou du long terme (quelques mois ou années selon la durée de mutation). Nos clients sont des expatriés en phase de relocation. Nous meublons également des appartements témoin pour des professionnels de l’immobilier. Notre service comprend la livraison, l’installation et la reprise des meubles dans toute la France. Tout notre matériel est sous garantie. Pour voir nos installations, vous pouvez consulter notre site : http://www.homat.fr/realisations/ N’oubliez pas de nous suivre sur les réseaux sociaux ! Pour toute demande, contactez-nous : info@homat.fr Réponse rapide assurée !


Contact info

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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4.9

All reviews

(532)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

We used Homat for more than 3 years

We used Homat for more than 3 years. The installation, maintenance and pick up at the end of the rental was all very well taken care of.

When we had small issues, they were promptly attended and fixed. I am very pleased we used Homat during my expatriation and will certainly recommend their service.

6 March 2020
Unprompted review
Homat logo

Reply from Homat

Good afternoon,
Thank you for your review. We're glad you were satisfied with our service during these 3 years of expatriation !

Rated 4 out of 5 stars

Homat was quick in response to our need…

Homat was quick in response to our need of temporary furniture. They delivered on time and were able to pick up early so that our movers could deliver our permanent furniture. 4-star instead of 5 because one of the bedding sets smelled of cigarette smoke, and I was unable to air it out.

23 February 2020
Unprompted review
Homat logo

Reply from Homat

Good morning
Thank you for your review. We're totally sorry and very surprised for the bedding set. We will ensure that this does not happen again.

Rated 5 out of 5 stars

Very customer friendly company

Very customer friendly company, very professional and reactive. I strongly recommend!

17 February 2020
Unprompted review
Homat logo

Reply from Homat

Good morning,
Thank you for your review and recommendation.
Have a nice day

Rated 5 out of 5 stars

Excellent service provided by the team

Excellent service provided by the team. efficient, with answers in a a timely manner, on time delivery, good support from Veronique

30 January 2020
Unprompted review
Homat logo

Reply from Homat

Good morning,
Thank you for your review. We're glad to read your comment and to know your arrival in France is off to a good start !

Rated 4 out of 5 stars

Simple and straight forward interaction…

Simple and straight forward interaction and coordination of move in and out. The furniture met our needs for the short term. One area for improvement would be in the kitchen set. Having a kitchen set that cannot be modified is challenging. We had a lot of stuff we didn't need and never used and were lacking some basic utensils that we would use all the time.

29 January 2020
Unprompted review
Homat logo

Reply from Homat

Good morning
Thank you for your review.
Regarding kitchen set, could you please tell us what to improve ? Which are the basic utensils you would need ? We are ready to adapt !

Rated 4 out of 5 stars

Customer Service & Delivery did a…

Customer Service & Delivery did a perfect job. Quality of the furniture can improve given the price paid. Overall a nice experience. Thanks.

17 January 2020
Unprompted review
Homat logo

Reply from Homat

Good afternoon,
Thank you for your review. We've taken into account your comment about quality of furniture to improve. We're glad you had a nice experience.

Rated 5 out of 5 stars

I will strongly recommend you to use…

I will strongly recommend you to use this service.
there are several web site like this.
if you are planning to rent a any service.

especially the support person is amazingly fantastic.
very speedy answer. Accurate information!

you would feel this value is more than the price.

13 January 2020
Unprompted review
Homat logo

Reply from Homat

Good afternoon,
Thank you for your review and recommendation ! Have a nice day

Rated 5 out of 5 stars

Excellent Services

Excellent Services

Since 2016 i am using their services, very professional, On-time, and with reasonable price and very flexible deliver time.

I will recommend to all my friends and colleagues.

Thanks ones again for making our big family happy with your services.

24 December 2019
Unprompted review
Homat logo

Reply from Homat

Good morning
Thank you for your review and recommendation.
And Merry Christmas !

Rated 5 out of 5 stars

Excellent service

6 December 2019
Unprompted review
Homat logo

Reply from Homat

Good afternoon,
Thank you for your review. We're glad you enjoyed our service. Welcome to France !

Rated 5 out of 5 stars

Very professional service

Very professional service. We ordered crockery for 2 but got a lot of things for kitchen. Really appreciate all the things they provided. The mattress and bed was also very comfortable.

27 November 2019
Unprompted review
Homat logo

Reply from Homat

Good morning,
Thank you for your review. We're glad that you enjoyed our service.

Rated 5 out of 5 stars

Service r

Service impeccable!

16 October 2019
Unprompted review
Homat logo

Reply from Homat

Bonjour,
Nous vous remercions pour votre avis et nous vous souhaitons une belle journée !

Rated 5 out of 5 stars

Good

Good furniture and excellent service

15 November 2019
Unprompted review
Homat logo

Reply from Homat

Good morning
Thank you for your review ! Have a nice day.

Rated 5 out of 5 stars

Intervention ponctuelle et…

Intervention ponctuelle et professionelle-Merci!

18 October 2019
Unprompted review
Homat logo

Reply from Homat

Bonjour
Nous vous remercions pour votre avis et vous souhaitons une bonne journée !

Rated 5 out of 5 stars

Excellent and vey efficient service

Excellent and vey efficient service. I did everything online via email and web page form the US. Email were replied on time and very clearly. Price is very fair and and competitive. Invoice was emailed and payment instructions were easy to follow.
The city I moved to is four hours drive from Paris, yet movers were ready right before agreed upon time, and were done in two and a half hours for a three bedroom apartment. They set up all appliances, and even made the beds! Driver was fluent in English and Spanish, so we had no problems communicating.
I highly recommend HOMAT based on my experience.

8 September 2019
Unprompted review
Homat logo

Reply from Homat

Good morning,
Thank you for your review and recommandation !

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