HomeCooks Reviews 

342
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors, the high quality of ingredients, and the incredible convenience of having ready-to-eat dishes that easily save valuable time during hectic weeks. Many people especially love how the clever packaging keeps individual food components neatly separated so everything stays fresh, well-structured, and appetizing. However, some customers also noted occasional practical issues regarding packaging leaks and unexpected sauce spills during delivery transit. Some reviewers were not entirely happy with the portion sizes, feeling they were a bit too small or that the menu variety could use expanded options.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the meals are delicious and feature... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, fresh ingredients,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that boxes consistently arrive on time and... See more

User experience

Customers report positive experiences with user_experience, highlighting how effortless it is to navigate the... See more

Service

Customers consistently note positive experiences with service, highlighting amazing meal taste, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really big selection of prepped meals to choose from and easy to skip/order . I love that the meals are sectioned so veg is separate and everything doesn't merge into one splodge when heating!... See more

Company replied

Rated 4 out of 5 stars

Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than... See more

Company replied

Rated 5 out of 5 stars

I like the way the driver, Ramel brings my package downstairs into the basement, as have mobility issues and got stressed once when a different driver left the heavy food box upstairs. Also Octavian... See more

Company replied

Rated 5 out of 5 stars

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the A... See more

Company replied


Company details

  1. #32 of 43 best companies in Meal Delivery
  2. #2 of 3 best companies in Meal Takeaway

Written by the company

About HomeCooks HomeCooks is a UK-wide chef-led meal delivery service. Every week, we bring together independent chefs from across the country to cook a rotating menu of freshly prepared meals, delivered frozen to your door. What makes us different: We don't cook the food ourselves. We work with 100+ independent chefs and small food businesses, from home-cooking specialists to established SME kitchens, who bring their own recipes, cultures, and passion to our platform. That's why our menu spans everything from Indonesian Rendang and Jamaican Stew Chicken to Italian Lasagne and British classics, with new dishes added every week. How it works: Sign up to a weekly subscription, choose a box of 6, 8, 10 or more meals from our rotating menu, and receive them frozen at your door via DPD. Meals are ready in 3 to 8 minutes in the microwave or oven. You can skip weeks, pause, or cancel any time through your account. Our meals are: - Cooked by independent chefs in registered UK kitchens - Frozen for freshness, no artificial preservatives added by us - Portioned as single servings, ideal for busy people, families, and anyone looking to eat well without cooking - Priced from £7.60 per meal, with free shipping on your first order We started as a London Facebook group connecting chefs with food lovers, grew to 30,000 members in months, and today deliver nationwide. The passion behind every meal comes from the chef who made it, and we're proud to give them a platform to reach kitchen tables across the UK. If you'd like to try us: home-cooks.co.uk Questions? support@homecooks.app


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(342)

203 reviews in the last 12 months

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Rated 5 out of 5 stars

Best prepped meals I’ve ever had

I can honestly say these are the best ready meals I’ve ever had in my life (and my partner agrees!). Absolutely love Home Cooks, 10/10 would recommend

6 February 2026
Unprompted review
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Reply from HomeCooks

Hi Ana,
Thank you so much for the incredible review!
Hearing that these are the best ready meals you've ever had is absolutely the highest compliment we could receive - and getting your partner's stamp of approval too makes it even better!
We're so grateful for your 10/10 recommendation and are thrilled to have you both as part of the HomeCooks family.
Best,
Octavian

Rated 5 out of 5 stars

Hands down the best food prep company I…

Hands down the best food prep company I have tried. Food is fresh, tastes amazing and very quick and convenient.
Definitely on the pricier side, but the quality definitely reflects this. Portion size is also very good! 5*

6 February 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Gemma,
Thank you so much for the amazing review!
We're absolutely thrilled to hear we're the best food prep company you've tried - that's exactly what we strive for. You're spot on about the quality - our chefs work hard to create fresh, delicious meals with premium ingredients, and we're so glad the portion sizes and convenience are working well for you.
Your 5-star review means the world to us. Thanks for being part of the HomeCooks family!
Best,
Octavian

Rated 2 out of 5 stars

Not one I’d try again. …

I got two meals from HomeCooks through GoPuff delivery.

Both meals were heated in a standard oven.

1) chicken shawarma with vermicelli rice and spiced slaw - chicken was weirdly wet and the slaw did not benefit from being heated. Flavours are ok but nothing to write home about.

2) chicken teriyaki with sesame bulgur and chargrilled courgettes. EVERYTHING was wet - the sesame bulgur was flavourless mush, the courgettes were tough and strangely spicy with an unpleasant dressing but not a trace of them being chargrilled (more like badly steamed) and swimming in juice. Chicken flavour was quite nice but again very soggy.

Personally these meals aren’t for me. The quality of the food and the strange “fusion” cuisine put me off, and everything turning to a soggy mess in the oven really didn’t impress me. As a final note, if you’re supposed to be able to remove the film on the container before cooking, HC really ought to make it easier to do so!

Two of the worst ready meals I’ve ever had at any price point, to be honest.

5 February 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi there,
Thank you for taking the time to share your detailed feedback. We're genuinely sorry to hear these meals didn't meet your expectations - that's certainly not the experience we want anyone to have.
We completely understand these meals simply weren't to your taste, and we appreciate your honest feedback about the flavours and combinations. Different cuisines work for different people, and we respect that.
If you'd like to give us another chance, please reach out to support@homecooks.app and we'd be happy to help. Otherwise, we completely understand and wish you all the best finding meals that suit your preferences.
Best,
Octavian

Rated 5 out of 5 stars

Consistently delicious!

We’ve had a few meals from HomeCooks now and they’ve all been excellent! Our favourite so far is the Satay Chicken which my husband said tasted exactly like ones we’ve had in Thailand - which is high praise indeed as he likes to think of himself as a Satay Chicken connoisseur ;)

12 December 2025
Unprompted review
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Reply from HomeCooks

Hi Justine,
Thank you so much for the wonderful review!
We're absolutely thrilled to hear you've been enjoying the meals, and wow - getting the seal of approval from a self-proclaimed Satay Chicken connoisseur is high praise indeed! Our chef will be chuffed to hear it tastes just like the real deal from Thailand.
Thanks for being part of the HomeCooks family, and we hope to keep impressing you both with every delivery!
Best,
Octavian

Rated 5 out of 5 stars

Loved the food from here

Loved the food from here! So easy and tasted delicious.

15 January 2026
Unprompted review
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Reply from HomeCooks

Hi Bethany,
Thank you so much for the lovely review!
We're delighted to hear you loved the food and found it easy and delicious. That's exactly what we're all about - great-tasting meals with zero hassle.
Thanks for being part of the HomeCooks family!
Best,
Octavian

Rated 5 out of 5 stars

I really enjoyed the meals I tried

I really enjoyed the meals I tried, they were balanced, tasty and quick to cook in the microwave at work!

1 October 2025
Unprompted review
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Reply from HomeCooks

Hi Milin,
Thank you so much for the great review!
We're really pleased to hear you enjoyed the meals and found them balanced and tasty. It's brilliant that they're working well for you at work - quick, convenient, and delicious is exactly what we're aiming for.
Thanks for choosing HomeCooks, and we hope to keep fuelling your workdays with great food!
Best,
Octavian

Rated 5 out of 5 stars

Delicious food

Delicious food, instructions are clear, packaged well. Great company!

14 November 2025
Unprompted review
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Reply from HomeCooks

Hi Rosemary,
Thank you so much for the wonderful review!
We're thrilled to hear you're enjoying the food and that everything arrived well-packaged with clear instructions. Our team works hard to ensure every delivery is spot-on, so your feedback really means a lot to us.
Thanks for being part of the HomeCooks family!
Best,
Octavian

Rated 5 out of 5 stars

Love Home Cooks

Love Home Cooks - gorgeous food and such a timesaver

4 February 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Lucy,
Thank you so much for the lovely review!
We're delighted to hear you're enjoying the food and that we're helping save you time. That's exactly what we're here for - delicious, chef-prepared meals without the hassle.
We really appreciate your support and are so glad to have you as part of the HomeCooks family!
Best,
Octavian

Rated 5 out of 5 stars

Love the home cooks boxes

Love the home cooks boxes! They’re one of my fave meal subscription boxes and they’re SO easy - you just pop them in the microwave from frozen!

5 February 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Sophie,
Thank you so much for the lovely review! We're thrilled to be one of your favourite meal subscription boxes.
You've hit the nail on the head - convenience is exactly what we're all about. Straight from freezer to microwave, and you've got a delicious, chef-prepared meal ready in minutes. No prep, no fuss, just great food.
We really appreciate your support and are so glad you're enjoying the boxes!
Best,
Octavian

Rated 5 out of 5 stars

Dealing with Octavian in Homecooks…

Dealing with Octavian in Homecooks customer service is akin to lunch with Emperor Octavian but without the orgy at the end. But seriously 5 star from me so i don't understand Hannahs review. Food is bloody marvellous x

4 February 2026
Unprompted review
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Reply from HomeCooks

Hi Peter,
Well, this might be the most creative review we've ever received! I'm genuinely laughing - though I must clarify that our customer service standards are strictly professional and decidedly orgy-free.
Thank you so much for the brilliant 5-star review and for your kind words about our service. We're absolutely chuffed to hear you think the food is "bloody marvellous" - that's exactly what we're aiming for with every delivery.
Your support means a lot to us, and we're grateful to have you as part of the HomeCooks family. Here's to many more delicious meals (minus the Roman empire drama)!
Cheers,
Octavian

Rated 4 out of 5 stars

The meal was tasty

The meal was tasty. The veg was lovely, but for me the quality of the mince used in the lasagne wasnt brill

3 February 2026
Unprompted review
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Reply from HomeCooks

Hi Geraldine,
Thank you for taking the time to share your feedback with us.
We're pleased to hear you enjoyed the veg, but we're sorry the mince in the lasagne didn't meet your expectations. We take quality very seriously and always aim to deliver the best possible ingredients in every dish.
We'd love to understand more about your experience so we can address this with our chef partner. Please feel free to reach out to us directly at support@homecooks.app and we'll make sure to look into this for you.
Thanks again for your honest feedback - it helps us improve.
Best,
Octavian

Rated 5 out of 5 stars

Lovely meals and lovely customers…

Lovely meals and lovely customers service, I am on my 3rd week of receiving deliveries now and I really enjoyed it 🥰

30 January 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Thank you so much for the lovely feedback! 🥰
We're thrilled you're enjoying the meals and that you've had a great experience with our service. It's wonderful to have you with us for your third week – here's to many more!
If there's ever anything we can do to make your experience even better, please don't hesitate to reach out.
Thanks again,
Octavian

Rated 1 out of 5 stars

Awful customer service

Awful customer service, in my first order I was sent the completely wrong meals. Then the other meal was significantly not as advertised, the image showed Hong Kong noodles clearly with a side of vegetables as you would expect for a healthy meal delivery. I was informed that was for ‘photographic’ purposes and it is just sauce, chicken and noodles. I was thanked for my feedback but informed I would not receive a refund even though it was significantly not as shown. Totally would not recommend, much better options out there such as frive with amazing customer service!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Delicious meal

Delicious meals, with great vegan options!
Love having something healthy and home cooked than can be made nice and quickly. Would recommend the tofu satay!

27 January 2026
Unprompted review
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Reply from HomeCooks

Hi Hollie,
Thank you so much for the lovely review! We're thrilled you're enjoying the meals and finding them a quick, healthy option.
The Tofu Satay is one of our favourites too, really glad it's hit the spot for you!
Thanks for recommending us, and we hope you continue to enjoy exploring our vegan range.
Best,
Octavian

Rated 5 out of 5 stars

So tasty and you can see it's not processed

I'm writing to further review homecooks products. This time, I tried the new range available on GoPuff, which is how I learned of the brand.
My latest meal is the Chicken Shawarma, with pickled slaw and rice.
There's so much meat! They use chicken thighs which are by far the tastiest part of a bird. I can't eat a lot at once but I made three small meals out of one portion!
I really recommend this company's food, and I don't often bother to comment. But this is worthy of a positive review.

24 January 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Thanks so much for taking the time to leave this review! We're thrilled you're enjoying the Chicken Shawarma - chicken thighs are definitely our favourite too!
It's great to hear the portion sizes are working well for you, and we really appreciate you spreading the word about our food.
Thanks for choosing HomeCooks!
The HomeCooks Team

Rated 5 out of 5 stars

Protein meals

I'm always looking for ways to get more protein into my diet, so I love Home Cooks because they've done the math for me and still managed to put together a huge variety of chef-made meals!

21 January 2026
Unprompted review
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Reply from HomeCooks

Hi Kirelle,
Thank you – really glad we're making it easy for you to hit your protein goals without sacrificing variety!
The nutrition side of things is something we put a lot of thought into, so it's great to hear it's working for you.
Appreciate the recommendation!
Octavian
Operations Manager, HomeCooks

Rated 5 out of 5 stars

Very professional

Everything went very smooth and friendly

14 January 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Eusebiu,
Thank you for the kind words – glad everything went smoothly for you!
If there's anything we could do to make your next experience even better, feel free to reach out.
Appreciate you taking the time to review.
Octavian
Operations Manager, HomeCooks

Rated 5 out of 5 stars

Really impressed

Really impressed — smooth experience from start to finish and the food was lovely. Highly recommend!

14 January 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Adelin,
Thank you – really appreciate you taking the time to leave this!
Glad the whole experience worked smoothly for you and that you enjoyed the food. That's exactly what we're aiming for.
Looking forward to serving you again soon.
Octavian
Operations Manager, HomeCooks

Rated 1 out of 5 stars

Mutton dressed as Lamb

I thought I'd give this a go, saw the options available via GoPuff. Absolutely disgusting. I thought it might be nice and homemade but so bad it out me in a bad mood. I really hate a brand that tells you it's homemade and has obviously come from a shitty factory using shitty ingredients. Fake flavours across all 3 dishes I got. The porcini one made me imagine what Oliver Twist must have endured during hard times. Sloppy, loveless and another company trying to say they are different without doing too much to back it up. I want proof that your meals are made by independent chefs, because the whole thing screams factory produced.

13 January 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hello,
Thank you for the honest feedback. and you're right to call out the factory production.
Let me be straight with you: the meals you got through GoPuff are produced in a commercial facility following recipes from our partner chefs. The chefs themselves don't produce retail products because they don't have the logistics infrastructure or accreditations required for supermarket/third-party retail distribution. So yes, factory-produced – but using their recipes and specifications.
Here's the difference: our website meals are made by independent chefs in their own kitchens across 60+ locations. These are the genuinely homemade products we started with, prepared fresh and delivered directly. The retail channel (like GoPuff) was an expansion into a different model with different constraints.
I'd like to make this right:
Get in touch with us directly at support@homecooks.app and I'll sort you out with some website meals so you can try what we actually mean by "homemade by independent chefs.
Fair criticism deserved a straight answer.
Octavian
Operations M

Rated 5 out of 5 stars

Really great experience

Really great experience - the bento format is very different from other meal prep companies that i've tried.

29 December 2025
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Andy,
Thank you so much for the kind words! We're really pleased to hear you've enjoyed the experience.
We love that the bento format stands out for you, it's one of the things that makes HomeCooks a bit different, giving you variety and balance in each meal while showcasing our independent chefs' creativity.
Thanks for trying us out and for taking the time to share your feedback!
HomeCooks Team

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