Terrible, disgusting store! They pull money from customers. Money is not returned. They are violating consumer law. Money is required by law to be returned within 10 days, and they have their own laws... See more
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Shipping was extremely slow with no updates, no tracking. Took more than a month to deliver and customer support were useless. Gave no support and simply tried to blame courier service even though ite... See more
Terrible. Product arrive damaged. HAP agreed to provide refund within 5 business days. After attempted calls, 6 followup emails & no refund after 6+ weeks after statement of refund was peovided; not... See more
Wish I had looked at the reviews before buying. As per everyone else who have ordered from them, items never received, called, emailed, promised refund, refund never arrived, no reply to any emails or... See more
Company details
Written by the company
Upgrade Your Home Today! Are you looking to buy or replace your home appliances? From A-Z we have it all! Welcome to Home Appliances Plus in Victoria. If you are shopping online for appliances for your home from the top brands in Australia you at the best price, you have come to the right store Home Appliances Plus. Our products range from indoor to outdoor appliances and anything in between that is available for all ages. Home Appliances Plus services include: •Kids •Pets •Outdoor •Jewelry •Scooters •Homeware •Sport & Fitness •Health & Beauty •Washers & Dryers •Heating & Cooling •Fridges & Freezers •TV, Audio & Electronics •Appliances At the Best Price At Home Appliances Plus we match offers! This means you will always get the best products at the best price from our online store. Added to that our five-star customer service team is ready to assist you with email inquiries and chat inquiries through social media. You may reach us on Facebook, Instagram, and Twitter as well. Should you decide you don't like the product our easy return and exchange policies ensure your peace of mind is guaranteed. Visit Home Appliances Plus Online Today! ❤︎
Contact info
PO Box 128, 3812, Nar Nar Goon North, Australia
- 03 4328 0285
- info@homeappliancesplus.com.au
- homeappliancesplus.com.au
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I have purchased an 3 Seater Bench…
I have purchased an 3 Seater Bench however due to delivery issues I have been offered $50 vouchers, which never been activated and after reaching out number of times the voucher never been activated or new voucher was given which reflects poor customer service therefore I never recommend someone this website.
Unsatisfactory services has been provided all times.
I have NEVER received my items
I have NEVER received my items. There is no response for online chat. Disappointed.
The 2 stars is because of the time
The 2 stars is because of the time. Would have put 5 if I had some feedback saying I have to wait about 5 weeks to get my orders.
Scammers
Do not deal with them!
Afterpay want nothing to do with them in regards to refunds.
Goods never delivered, phone number sometimes disconnected and sometimes rings unanswered. They use the excuse "staff shotages" when you email them.
Nothing arrived for 3 months and there and plenty of complaints online if you google them.
I personally reported them to the consumer watchdog.
Avoid like the plague.
Absolutely disgusting paid for 2 items…
Absolutely disgusting paid for 2 items I never got, no response to emails & phone is always engaged, have asked via email so many times for a refund, DO NOT PURCHASE FROM THIS COMPANY
Quick to take your money still waiting…
Quick to take your money still waiting on fire pit after many many emails still nothing after many many months they do not reply to emails tried to get a refund still nothing don’t to buy from them
Terrible place to buy
Terrible place to buy, worst customer service, waited 2 months no product or money. Absolute dissapoiment
been waiting months for my item
Because i have been waiting months for my dining chairs & dont get replies to my emails. The only reply i received was offer me a refund which i denied because on all other sites these chairs have gone up in price significantly. I now have a display home on display with no dining chairs. I have left some bad reviews & will continue to do so until a decent outcome is reached
A record of your service to me.
A. It took 7 weeks,
B. 5 phone calls with the same exact same script. Either talking or text and
C. a threat to call consumers affairs to get my Dehydrator.
D. I consider myself lucky a lot of people are still waiting.
Missing order and $s.
We placed an order for a patio table and chairs in early May. Since then we have NOT received the order nor a refund which was offered.
Still looking forward to the refund of $588. ????
Fast & speedy
Fast & speedy, had an excellent experience from start to finish, will definitely be using again 👍
Waited far too long for my order to be…
Waited far too long for my order to be despatched even after I complained. Eventually I messaged them to say I wanted to cancel my order and I disputed the visa payment with my bank and I didn’t even get a response. The goods eventually got delivered about a month later. Will never use this site agsin
Good customer service and great product
Never delivered the goods
Never delivered the goods, promised to refunds us, did not happen. They are thieves and Charleston's. Do not trust them, do not give them money.., they are crooks.
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