Thank you Home Care Hire for such great service. Website clear, easy to use with clear pricing and product options. Customer service on the initial enquiry was excellent, again clear and con... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Specialists in the rental of hospital beds and care equipmenta for domestic settings.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience from start to finish.
Owen was so helpful on the phone and was able to arrange quick delivery of a bed so my Mum could get out of hospital. The bed was set up by Craig who was timely and efficient and provided instructions on use. The bed has now been collected promptly as requested. Communication great throughout. Would highly recommend. Thank you Owen and team.

Reply from Home Care Hire
Invaluable service. Very speedy, effective and friendly response. Bed delivered, erected, dismantled and collected efficiently by Craig. Again very friendly. Bed itself was excellent and very suitable for home, with wooden sides and home feel. Nothing could have been better about the service. Thank you.

Reply from Home Care Hire
Owen and his team fulfilled our needs in a really professional and nice manners. We needed to rent a bed for my mother in law in a very short notice and they help us straight away. Also when I forgot to tell them the notice for the end rental, they accommodate and just charge what was fair. Any problem they reply instantly so I will really recommend this service. Natalia

Reply from Home Care Hire
We needed a hospital bed in a hurry after I had complex hip surgery. It was the 23rd December and we had to have it that day!
Owen and his team were amazing. They promised it for later that afternoon and it duly arrived. A lot of extra mileage was logged by them as they needed to drive from Portsmouth to their depot in Dartford and the to South West London to get to us.
Owen personally committed to this delivery and he achieved it!! The bed is great and it has helped with my recovery.
These guys are amazing and they deliver a level of service rarely seen today!

Reply from Home Care Hire
Product (electric bed) exactly as specified/expected. However what was exceptional was how and when it was delivered: 1) I desperately needed this bed and despite it being 27 December, Owen was able to re-juggle to deliver the same afternoon and deliver from Oxford to West London. 2) When Owen arrived he fully set up and installed the bed himself (we were having a Family post-Christmas dinner) and then gave a quick and efficient briefing to those who needed. Owen could not have been more proactive and helpful in meeting our (my) needs.

Reply from Home Care Hire
Fantastic service. We needed to hire a hospital bed after my husband's hip replacement. The bed was delivered and installed less than 24 hours after I called. Service was professional very helpful and reassuring - particularly appreciated as it was a difficult time. The bed was then removed the day after I called to say it wasnt needed any more. Grear company. Would recommend without hesitation.

Reply from Home Care Hire
Brilliant to deal with. Came when they said, did what they said, and took away when they said. Very accessible to contact too. Definitely use them.

Reply from Home Care Hire
Very helpful and flexible service. Owen and his team provided what we needed and when we needed it. Would certainly recommend.

Reply from Home Care Hire
Excellent customer service
Very efficient and responsive to my needs and concerns.
Great communication and never a delay. All staff were friendly and professional.
Competitive pricing.
Would use again.

Reply from Home Care Hire
Excellent would recommend.
Both Hannah and Owen were very responsive and helpful. The bed arrived the next day at the time agreed & looked like new. It meant my mother-in-law could come to our home quickly from hospital after fracturing her pelvis.
We would definitely use again and recommend.

Reply from Home Care Hire
Amazing support during difficult times! Owen has been amazing and very supportive. Speed of delivery very quick and very responsive toped with amazing customer care! Thank you I highly recommend this company! Thanks, Anu & Amit

Reply from Home Care Hire
Owen and his team were incredibly supportive from day one. They delivered the hospital bed quickly, and the patient who used it was very pleased with the quality.
I highly recommend Home Care Hire.

Reply from Home Care Hire
We needed to hire a bed at short notice and Owen was quick to deliver a bed the very same day. The whole process of delivering and assembling the bed was quick and professional. The bed itself was brand-new and in perfect working condition. I slept on the bed for six weeks and when we were finished, I called him to collect it and he picked up the bed the following day. And then he refunded me for the days that we hadn’t used but had paid for. Very fair and very honest. Great service from start to finish and would happily use them again.

Reply from Home Care Hire
Great service, great response. Upon my enquire, I received a quick response and quotation, explaining clearly their t&c. Delivery and collection was efficient and prompt.

Reply from Home Care Hire
What excellent service especially in our time of need we will always be eternally grateful prompt time for delivery of the bed and also collection such a super company
Thank you Owen

Reply from Home Care Hire
OWEN DEALT WITH THE ORDER PROFESSIONALLY , VERY HELPFUL FOT THE 5 MINTHS WE HIRED THE BED. THE DELIVERY TEAM WERE GREAT .
I HIGHLY RECOMMEND HOME CARE

Reply from Home Care Hire
We contacted Home Care Hire to enquiry about hiring a hospital bed for a family member who had just come out of hospital & wasn't able to sleep in a normal bed. After speaking to Owen, all our questions had been answered & the bed was to going to be delivered the same day?!
Within a couple hours of phone call the bed arrived, was assembled in our home, we even had a brand new mattress!
The service from start to finish couldn't have been easier, which is exactly the service you need in difficult family times

Reply from Home Care Hire
I contacted Owen over a weekend for assistance with a bed for my father who was due to be discharged from hospital. nothing was too much trouble - the bed was delivered during the timeframe discussed - an utterly hassle free transaction - much needed during a time of stress.
If only everyone in life were as reliable as Home Care Hire. Thanks Owen :-)

Reply from Home Care Hire
Owyn arranged for a quick delivery at very short notice. Explained the product and pricing very clearly. Really glad we chose them

Reply from Home Care Hire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.