homehealthcareshoppe.com Reviews 

192
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and high-quality products that arrive quickly, making it easy to obtain essential health items not available locally. People consistently note that ordering through the website is smooth and straightforward, while customer support handles initial inquiries efficiently and provides prompt responses. However, some reviewers were not happy with the communication regarding back-ordered items, noting that they received no automatic updates about unexpected delivery delays. A few people also mentioned experiencing very long shipping times through postal services or receiving incorrect products that required complicated replacements.

What people talk about most

Order

Customers had positive experiences with order, frequently praising the ease of placing purchases and prompt... See more

Product

Users describe positive interactions with product, expressing deep satisfaction and gratitude for being able... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrive promptly and... See more

Response time

Customers consistently note ambiguous experiences with response time, as reviewers frequently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Home Health Care Shoppe is attentive and responsive. My order was processed very quickly, payment was easy, and the shipping was excellent, especially considering the distances and the fact that two c... See more

Rated 5 out of 5 stars

Very grateful to get this particular brand of Tylenol for back pain. It arrived without issue and relatively quickly. Thank you so much!

Rated 5 out of 5 stars

My order was processed quickly and arrived without any issues or concerns. We are relieved to know we can obtain this product when we need it. Very happy with our experience.

Rated 5 out of 5 stars

This Company continues to provide fast, excellent service. It's been 9 years since my first purchase from Home Healthcare Shoppe, and the service continues to be outstanding, providing the opportun... See more


4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(192)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

10/10. Shop was responsive throughout the process. About 10 days delivery from Canada to USA

9 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for the 10/10 review! We’re so glad you were happy with our communication throughout the process and that your order arrived safely in the USA. We truly appreciate your business and look forward to serving you again!

– Home Healthcare Shoppe Team

Rated 4 out of 5 stars

I received my order

13 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

We are glad you received your order in timely manner. Thank you for your sharing a positive review about us. HHCS Team

Rated 5 out of 5 stars

Quick and Efficient

Within a few days I received my order - delivered right to my door. Fast, efficient and professional service - very pleased with the order and delivery processes.

24 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for the wonderful review! We’re delighted to hear that your order arrived quickly and right to your door. Providing fast, efficient, and professional service is exactly what we strive for. We truly appreciate your business!

– Home Healthcare Shoppe Team

Rated 5 out of 5 stars

Came quickly & order was correct

Came quickly & order was correct

8 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your review! We’re happy to hear your order arrived quickly and everything was exactly as expected. We truly appreciate your business and hope to serve you again soon!

– Home Healthcare Shoppe Team

Rated 5 out of 5 stars

Prompt service

Prompt service, fair pricing, great product.

30 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your kind review! We’re delighted you enjoyed our prompt service, fair pricing, and product. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great service

Great service. They communicate status of order well.
I will use them again.

9 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you for your wonderful review! We’re glad you appreciated our service and order updates. We truly value your support and look forward to serving you again!

Rated 5 out of 5 stars

Easy, quick!

Easy to order, fast shipping, and they followed up to make sure I received my order.

31 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 3 out of 5 stars

Love the product! Just a little disappointed in the delivery

Love the product; it's a really nice healthy alternative to the other things [chemicals] we can buy here in the US.

The only reason for my 3 star review is because when the package was delivered, there was a sticker on the front of the envelope that had a written description of what was inside. Since we are renting the basement of someones house, it was a bit humbling to realize that they probably saw the envelope when they set our mail at the top of the stairs. I do understand that this is probably difficult since the package was shipped from Canada to the US, but it'd be great if the company could find some way around it.

26 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your kind words about the product—we're delighted to hear that you're happy with it.

We also appreciate you sharing your concern about the packaging. We completely understand why seeing the customs declaration on the outside of the envelope would be uncomfortable, and we're sorry for the inconvenience.

Unfortunately, for shipments crossing the Canada–U.S. border, customs regulations require us to include a description of the package contents on the customs declaration. While we do our best to keep these descriptions as discreet as possible, we must comply with customs requirements to ensure the shipment clears the border without delays.

Thank you for your understanding and for your valuable feedback. We truly appreciate your business and hope to serve you again in the future.

Rated 1 out of 5 stars

My order still has not shipped

My order still has not shipped, despite the website saying it was in stock. No reply to my most email. Is this a scam?

5 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Hi,

Unfortunately, the product you ordered has been discontinued. We made every effort to source it for you, but the earliest we could obtain it was over a month away. Rather than keep you waiting any longer, we processed a full refund for your order.

Throughout the process, we responded to your emails and kept you informed about the situation and the delays. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Rated 5 out of 5 stars

Yes!

Fast, friendly, dependable service and product!

20 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate. I received my order faster than I had anticipated considering that I live in the U.S. They took care of any custom fees, etc. I will definitely be ordering from The Home Healthcare Shoppe again!

19 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

Easy to order and delivery in promised…

Easy to order and delivery in promised time-frame.

28 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

I’ve been using home healthcare shop…

I’ve been using home healthcare shop for about three years now to get two percent Nizoral and I’ve never had one time that it didn’t show up.

1 August 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review and for being a loyal customer over the past three years!

We're delighted to hear that your Nizoral 2% orders have consistently arrived without any issues. Providing reliable service and ensuring our customers receive the products they need is something we take great pride in.

We truly appreciate your continued trust in Home Health Care Shoppe and look forward to serving you for many years to come. Thank you again for your support!

Rated 5 out of 5 stars

Great experience

30 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

Shipped fast and arrived perfectly

Shipped fast and got exactly what I was hoping for. Great experience

28 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

Great customer Care & Service

Great customer service in the initial phone call.
Easy website to order
Great prices
Great delivery

1 June 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

All came in a timely manner

All came in a timely manner. Very satisfied with the product.

29 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

easy ordering process and fast…

easy ordering process and fast delivery! I received my product within a week.

15 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, received my order promptly. Great place to buy your pharmacy products from. Will always buy from them.

28 July 2026
Unprompted review
homehealthcareshoppe.com logo

Reply from homehealthcareshoppe.com

Thank you so much for your wonderful review!

We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.

Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.

Thank you for being a valued customer!

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