Home Health Care Shoppe is attentive and responsive. My order was processed very quickly, payment was easy, and the shipping was excellent, especially considering the distances and the fact that two c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very grateful to get this particular brand of Tylenol for back pain. It arrived without issue and relatively quickly. Thank you so much!
My order was processed quickly and arrived without any issues or concerns. We are relieved to know we can obtain this product when we need it. Very happy with our experience.
This Company continues to provide fast, excellent service. It's been 9 years since my first purchase from Home Healthcare Shoppe, and the service continues to be outstanding, providing the opportun... See more
4.6
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Convenient
I was able to get the products I needed hassle-free, duty fees were already covered and the order was delivered in about a week.
9 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
Very easy to find the items I was…
Very easy to find the items I was looking for. Easy to purchase and quick to receive. Thank you for your quick service!
22 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
Ordering was simple and…
Ordering was simple and straightforward, and my package arrived in good time. With the world being in chaos having access to natural options is very appreciated.
13 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
You always make ordering easy!
22 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
I asked a question expecting an email…
I asked a question expecting an email response in advance of buying something and never received any response.
26 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
We sincerely apologize that you did not receive a response to your inquiry. That is certainly not the experience we want anyone to have.
Occasionally, emails can be filtered as spam or fail to reach us, but regardless of the reason, we're sorry we missed the opportunity to assist you.
If you could please send your question again or contact us with your original inquiry, we will make it a priority to respond as quickly as possible. We appreciate your feedback, as it helps us improve our customer service, and we hope you'll give us another opportunity to assist you.
Real
Real. Easy. No problems. Did charge my credit card a foreign transaction fee I wasn’t expecting though.
12 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
Thank you for your 5-star review!
We're so glad to hear that your experience was easy and hassle-free. We truly appreciate your feedback regarding the foreign transaction fee.
As a Canadian company, all orders are processed in Canadian dollars, and some credit card providers may apply a foreign transaction fee for purchases made outside the U.S. Unfortunately, this fee is determined by your card issuer and is not charged by Home Health Care Shoppe.
Thank you again for your support and for choosing Home Health Care Shoppe. We look forward to serving you again!
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
This company is very easy to order from
22 July 2026
Unprompted review
Reply from homehealthcareshoppe.com
Thank you so much for your wonderful review!
We're thrilled to hear that you found the product you needed and that it arrived in a timely manner. It means a great deal to us that you've chosen to shop with Home Health Care Shoppe more than once.
Your continued trust and support are truly appreciated, and we look forward to serving you again whenever you need us.
Thank you for being a valued customer!
Fraudulent or Terrible Customer Service
I never received a shipping confirmation email, nor tracking number, nor the product I ordered. They charged my card a different amount than the invoice stated (less, for some reason). My first email asking for assistance got a response that amounted to "we'll look into this and get back to you" and my next email got no response at all. It's been over three weeks. I finally got an email from them today that the items I ordered are on back order and my purchase has been refunded. I assume they finally got around to dealing with my order because I filed a complaint against their charge to my credit card with VISA yesterday. Or, possibly, they are just a fraudulent scam website.
Thankfully I didn't desperately need the items I ordered from them, and could do without. I imagine that's not the case for everyone ordering from a health care shop.
31 March 2026
Unprompted review
This business at phone #…
This business at phone # 1-800-935-0538—promised to notify me on an order for a mobility walker BUT DID NOT!!!
I am in pain from osteoarthritis
I ordered walker January 24 2026 and yesterday February 11 was informed item
No longer available and this business had no other alternative walker—HARD TO BELIEVE!!!
Tried numerous times to get customer service to contact me in Ontario Canada
They boast they serve Canada and the USA
WELL I hope other customers get better service
I will get full refund—but I would have appreciated this option much earlier after ordering—almost a month ago
I am awaiting right hip replacement surgeryfor bone on bone osteoarthritis in 2months
When in severe pain —2 months can seem like 2years
This business is in British Columbia Canada
On a personal note
I am very sorry to hear of the shooting incident In BC
My prayers go out to all directly involved
And to all Canadians
This incident impacts not just my country
But all across the globe—as witnessed by the support pouring in to BC
Ja’Nell M Brenner
11 February 2026
Unprompted review
Speedy and accurate delivery of a great…
Speedy and accurate delivery of a great product!
20 November 2024
Unprompted review
I had gotten the product from friends…
I had gotten the product from friends and found it to be very effective. Many people in my community are now ordering it. Even though it's coming from Canada I thought the delivery time was pretty reasonable.
5 December 2024
Unprompted review
Product is excellent.
Product is excellent.
Problem with the postal strike and weather that overloaded UPS, the product was 3 days late arriving.
1 December 2024
Unprompted review
quality and fair price
quality and fair price . love Voltaren 2.32%. It is not available in the USA.
4 December 2024
Unprompted review
Always a wonderful experience ordering…
Always a wonderful experience ordering from the Home Health Care Shoppe.
27 November 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.