Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Property valuer

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

Kept informed and updated throughout….

This was a very straightforward lease extension for our property. Homehold kept us informed and up to date with progress. It was done quicker than expected, a very good experience.

7 July 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review- cheers, Linz

Rated 5 out of 5 stars

Exceptional service throughout

We have finally completed our lease extension with the help of Homehold and their communication and service has been exceptional throughout. The process took over a year from when we started, due to long delays and lack of communication from the freeholder, resulting in them missing the 2 month deadline to respond to our Section 42 and then the 6 month deadline in which the lease extension needed to be completed. Homehold/LLS took steps to protect our claim and prepare for court action (understandably there was an extra cost involved), and we finally completed on the working day before we were expecting to serve court notice. A huge thank you to Jemma and the entire team at Homehold and LLS for keeping us informed and calm throughout the whole process!

7 July 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this terrific review! Glad we could help - all the best, Linz

Rated 5 out of 5 stars

10/10 Experience

What a seamless and stress free experience.
The whole team kept me fully informed from start to finish.
Dale is an absolute Gem and very efficient.
I would 100% recommend this company to anyone.
Worth every penny.
Thank youuuuuuuuuuuu Dionne :-)

26 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Dionne! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient . We used them to extend our lease. Unfortunately this ended up complicated , this was down to the freeholders and also who owned the head lease.

It took over a year , but HomeHold did all they could to resolve and chase. The freeholder and head lease people had to be chased repeatedly and mid way who we needed to extend with changed .

All through this HH kept us up to date , and did all they could to get this sorted . They couldn’t have done more.

It was a very stressful process due to the freeholder and head lease holder , but HH got it sorted .

One point is very important , HH charge a fixed fee. This made a huge difference giving it became co placated and drawn out and could have been very expensive in fees.

15 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you so much for this lovely review Yvonne! Glad we could help, Linz

Rated 4 out of 5 stars

The service provided was excellent…

The service provided was excellent through out. Every stage was explained in detail.
I was supported through out and my queries and questions answered very quickly. I never felt “out of the loop” . Even though the cost was above the anticipated amount I was happy with the result.

14 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Genillard! All the best, Linz

Rated 5 out of 5 stars

Outstanding service

I found the initial consultation with Linz very helpful and informative. The fact that they only start work for a new client when they have the bandwidth showed that they care about achieving the best result for their customers.

Will, from the Homehold team, was an absolute star in negotiating a fair premium with the landlord from the initial ridiculous amount they asked for.

Dale, from the LLS team, was then equally great in chasing up solicitors and completing the process comfortably within the deadline.

The whole team have been outstanding from start to finish. Deciding to use Homehold for my lease extension was one of the best decisions I have ever made.

23 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review! It was a pleasure to read and I've shared this with Will & Dale - cheers, Linz

Rated 5 out of 5 stars

Lease extension process

Getting a lease extension can be a lengthy process and Homehold were great at keeping me up-to-date at every stage. So I didn't need to worry. They could not have been more helpful.

23 June 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Susan! All the best, Linz

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Efficient and competent and quick to respond.

19 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Dancy - cheers, Linz

Rated 5 out of 5 stars

Straightforward

Straightforward, excellent communication - would recommend

18 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Darling - cheers, Linz

Rated 5 out of 5 stars

Homehold fulfill their promise

Our recent experiences with independent solicitors have left us frustrated and significantly poorer. The quotes we had before we began the lease extension process gave the impression we would have the same issues. Then we came across Homehold - the fact that the surveying and conveyancing teams were working together made sense and the quote was tempting. Every member of the team has been efficient, professional and friendly throughout. We have been updated so at all times we knew what was happening and the team have done the excellent job they promised. We would recommend without hesitation.

18 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

This was lovely to read, thank you Mrs Wells! Glad we could help - Linz

Rated 5 out of 5 stars

Recommended

My experience with Homehold and LLS was very good. Communications were clear and timely, with enough detail to feel assured about the process but not burdened. I was never in any doubt about what was happening and why. Dale was a great point of contact, managing the extension professionally and efficiently. He was available as and when needed; no question was too small and he was very ready to explain and talk over options with me. A lease extension is a big undertaking and I'd recommend using Homehold - their expertise means you'll get it done properly in the least stressful way.

16 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Ms Hamilton! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Great service

Lls were very clear with their instructions, were timely and polite. They made the whole process easy to navigate. It was well worth using them

10 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Meara! All the best, Linz

Rated 5 out of 5 stars

Lease extension made easy!

The LLS team made every step clear and took all the pain out of the process, I cant recommend enough!

13 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Liz! Cheers, Linz

Rated 5 out of 5 stars

A satisfactory outcome

We were both very satisfied with the service we received. At every stage of development we were kept well informed, with each step clearly defined and an approximate timetable outlined. It meant that we could relax and know that the lease extension was being dealt with professionally and competently.

8 June 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Lynne - cheers, Linz

Rated 5 out of 5 stars

Very smooth process from start to…

Very smooth process from start to finish. Never felt any pressure to progress and Linz offered excellent advice in the first instance to help us understand the process and make an informed decision on how best to proceed.

Constant clear communication throughout and always available to answer any questions we had along the way.

Can highly recommend.

3 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Matthew! All the best, Linz

Rated 5 out of 5 stars

HOMEHOLD TOOK THE STRESS OUT OF RENEWING THE LEASE

HOMEHOLD TOOK THE STRESS OUT OF RENEWING THE LEASE. I used them as Martin Lewis recommended them. He was not wrong, excellent service from all the team. Do not try to do it yourself, you will get a much better deal with Homehold doing it all for you. 100% would recommend.

7 June 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Ms Derrick! Glad we could help, Linz

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Kept us informed all the way along and explained how the process would work and how much it would cost. We felt in safe hands because of how competent they were and because they stuck to their promise of keeping us informed. A lot easier to have this company dealing with the whole process rather than having the hassle of appointing solicitors and valuers ourselves. Just waiting for land registry to do their part now and actually register the lease. Thanks Homehold

9 May 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this great review Mrs Skinner! Certainly glad we managed to get this done for you. All the best, Linz

Rated 5 out of 5 stars

Excellent service

The lease extension is a long process yet Homeland Lease Extension kept us informed every step of the way. I can’t recommend them enough and is certainly good value for money.

23 May 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Warr! All the best, Linz

Rated 5 out of 5 stars

Homehold and LLS have both been the…

Homehold and LLS have both been the most efficient, comprehensive, friendly and consistent companies I have dealt with.

The teams there kept me well informed and supported throughout a process that is so entirely foreign to me!

Thank you again for all of your help.

21 May 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Cash! All the best, Linz

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