Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Property valuer

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

Incredibly smooth from start to finish

We were kept well informed about the leasehold extension throughout the process, but never bombarded with emails. On our consultation call it was clear that they were familiar with not only the process but the area and the leaseholder in question. All the estimates on timescale and cost were spot on. Everything was as smooth as could be imagined.

12 May 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Shaw! Cheers, Linz

Rated 5 out of 5 stars

They were very helful

They were very helful , and proactives.they always kept in touch amd got me a good deal .I am very greatful .

9 May 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Marie! Glad we could help - All the best, Linz

Rated 5 out of 5 stars

5 star service

Excellent company to do business with. I was kept updated at all times, even when there was no news to report. Big thanks to Mo from Homehold and Jemma from LLS, both deserve 5 stars

8 May 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you Mrs Howard for the lovely review! Cheers, Linz

Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. Kept me updated and responded quickly to any queries I had in an approachable and friendly manner. I felt the lease extension was in safe hands, that I could rely on their expertise and that they had my best interests at heart which made the process as stress free as possible. Very pleased with the outcome.

15 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Catherine! Glad we could help - Cheers, Linz

Rated 5 out of 5 stars

Homehold took all the stress out of…

Homehold took all the stress out of dealing with a lease extension by handling the whole process from start to finish. We were updated with progress as it happened and the cost for the service is very reasonable.

What could be improved is the time it takes to complete the process.

19 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Whilst it is true that the process of a lease extension is long and windy one generally, your freeholder's valuer is notoriously slow to respond - but we got there in the end!

Thank you for this great review Mr Huisman and best wishes for the future! Cheers, Linz

Rated 5 out of 5 stars

I came to Homehold as it was…

I came to Homehold as it was recommended by Martin Lewis. My first contact was in 2022 with Linz Darlington who scheduled an introduction call where we went through what the process would entail and how long it would take. They explained the different stages and what to expect. The work started a few months later as they didn't want to take on more cases than they could handle at the time. The fee is paid in three parts depending on which stage you're at.
My lease extension premium ended up being less than I know my neighbours had paid previously so I'm very happy about that.
I got regular updates throughout my process, even when there was no news, I got an email telling me there was no news :)
I have recommended Homehold to colleagues and friends, they made a awkward process as straightforward as is possible under the current leasehold legislation. I 100% recommend them.
Having one company coordinate everything with surveyors, lawyers etc is so much easier than trying to do it yourself.

23 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you so much for this review, we certainly enjoyed reading it! All the best, Linz

Rated 5 out of 5 stars

First Class Service

First class service from start to finish. I was kept well informed throughout the process with regular emails. Homehold & LLS were always available to answer any questions when needed.

15 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Shaw! Cheers, Linz

Rated 5 out of 5 stars

Organised and supportive service

I did some research prior to selecting Homehold & LLS. They lived up to the reviews I read and what they promised. Regular, reliable communication. Always available for questions by email or phone. Always promptly responded to my queries professionally and knowledgeably. Involved me entirely in the negotiation of what was an agreeable lease fee and explained how fees were arrived at. They encouraged my input to securing what I consider a very fair fee.

15 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this fantastic review Rob! Glad we could help, Linz

Rated 5 out of 5 stars

Simple, Effective, Excellent Communication

The team here made this a very simple process, communicating very well all the way through and explaining things clearly. The service we received was above our expectations especially given previous experiences of always having to chase conveyancing solicitors. Absolutely not the case here. Thank to the team for making this so easy.

18 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this great review Mr Watts! Cheers, Linz

Rated 5 out of 5 stars

very professional

very professional, exceptional costumer services, i do recommend

14 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Would highly recommend

From the very first interaction to the final completion of the new lease, I was extremely pleased with the service they provided and would recommend them to anyone.
They kept in regular contact to provide me with updates regarding progress. A big thanks to Dale and the rest of the team for making it such an easy and hassle free process. - Peter and Carole

7 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Mr & Mrs Day! Cheers, Linz

Rated 5 out of 5 stars

A really great experience

A really great experience, everyone on the team was friendly and communication always excellent. Updates were regular and informative and all the stages were clearly explained.

8 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Ms Harrison! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Great experience throughout the process…

Great experience throughout the process with the team , always keeping you updated and prompt to reply with aby questions .
Thank you

7 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Amoroso - cheers, Linz

Rated 5 out of 5 stars

An absolutely brilliant company

An absolutely brilliant company. A rare service that realises, under promising while over delivering, is what makes customers happy.
Kept us informed, even when the news was "Nothing new to report this week."
Simplified everything, and got our lease extension at a lower cost, and in less time than expected. Thank you.

5 April 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this fantastic review, pleasure to work on your case - Linz

Rated 5 out of 5 stars

A superb organisation

A superb organisation. Leasehold will be abolished soon thankfully in my view, but when you are in it like 5 million of us, it's imperative you have a firm on your side, who will fight tooth and nail for you. This organisation does this through every aspect. Linz, their valuers and their solicitors are so supportive and quelle any anxieties. They keep you informed, updated and fight your corner. A brilliant solicitors.

26 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review! Glad we could help, Linz

Rated 5 out of 5 stars

A completely hassle and stress-free experience!

Thank you very much to all of the team at LLS and Homehold for all of your help and assistance with my lease extension.

You have made the entire process very easy to understand and I found the whole experience stress-free and straight forward, your regular updates were much appreciated and I will definitely be recommending your services to anyone looking to extend their lease in the future.

25 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Hebden! Cheers, Linz

Rated 5 out of 5 stars

Five Star Service

We had a local authority lease approaching 80 years so wanted the peace of mind of a long lease to avoid potential issues in the future. Homehold came well recommended in reviews and their website was most informative about the process and planned changes to leasehold law.
Homehold and LLS gave very clear information throughout the process and they kept us up to date with how things were progressing. It was never going to be 'cheap' but with their help we got a fair deal. Very happy to recommend them to others.

18 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Kate & Glyn! All the best, Linz

Rated 5 out of 5 stars

Excellent lease extension experience with Homehold

I was very happy with Homehold's service. They gave very clear information so I always knew what to expect, and they consistently kept me up to date with how things were progressing. I would be happy to recommend them to others. Five stars.

12 February 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thanks for the review Ms Martyn - glad we could help, Linz

Rated 5 out of 5 stars

My Lease Extension

Homehold and LLS Team I discovered when I was reading an article by Martin Lewis who said that they only deal in Lease Extension's, that was exactly what I wanted. I must say I wasn't disappointed. Right from the start great communication, very helpful and professional. I felt very comfortable with them. They made the whole experience less stressful. Special thanks to the whole team and especially Jemma who I felt held my hand all the way through it.
I would not think twice about recommending them to family, friends and neighbours. Well done, regards Freda Watson.

13 March 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Watson! Happy we could help - all the best, Linz

Rated 5 out of 5 stars

Highly recommend

Homehold and LLS worked incredibly hard to get me the best possible deal during my lease extension with a very difficult and unreasonable landlord. From the very beginning, Dale and his team explained what to expect and what would happen at each stage of the process. They kept me up to date throughout and worked incredibly hard to get the best possible result. Even when there were no updates, they made sure to stay in touch and tell me possible timelines and what could happen. When it was time to make decisions, they made is very easy to understand the implications of different decisions and the options available to me. They really were a pleasure to work with and took a lot of stress out of the process.

I would highly recommend Homehold and would like to stay a special thanks to Dale for working so hard and being so professional throughout the process.

7 March 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this lovely review Ms Kulas, we enjoyed reading it! Cheers, Linz

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