First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more
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See what reviewers are saying
Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more
Company replied
Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more
Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Kitchen Furniture Shop
- Living room shop
- Outdoor furniture shop
Written by the company
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
Voted Best Des Moines Furniture Store for Over 31 years!
Written by the company
- Huge Selection, From on-Trend to Traditional Styles
- As one of the largest furniture stores in the country, we have everything you need to complete your home. We bring in over 2000 new items each day, on average. That’s a lot of furniture! Our two-story, 215,000 square foot showroom (nearly the size of four football fields) has over 11,000 products to browse, plus an in-store collection of seasonal décor. Whether you’re looking in the Hm Outlet or Clearance Center for affordable first-home furniture or want heirloom-quality pieces to pass down through generations, you’re sure to find what you need when you shop Homemakers.
Contact info
10215 Douglas Ave, 50322, Urbandale, United States
- 1-888-967-7467
- ContactUs@Homemakers.com
- homemakers.com
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Check out isn’t very detailed and it’s…
Check out isn’t very detailed and it’s easy to get crossed up on shipping method. However their help desk is excellent and makes up for it.

Reply from Homemakers
I searched for the item
I searched for the item, I found the item, I paid for the item and tomorrow I hope to pick up the item.

Reply from Homemakers
Being able to contact and speak with…
Being able to contact and speak with someone that could explain what the fabric was like was very helpful! I wish they had a store closer to me. Other retailers were more expensive for the same item.

Reply from Homemakers
Figure it out on your own
I was on the phone with someone and she was being snooty and acted like I was a complete idiot when I didn’t have the sku number for the exact item I was looking for. I’m calling you for help, how about you help, if I could find the item on my own I wouldn’t be calling you. It took maybe 2 minutes from beginning to end. Could you just be nice.

Reply from Homemakers
FALSE ADVERTISEMENT
I was supposed get free shipping and was charged almost $100 for delivery! FALSE ADVERTISEMENT!!!!

Reply from Homemakers
I had questions on my order and Nadia…
I had questions on my order and Nadia got back to me by email almost immediately and when my question wasnt fully answered by email I called Nadia and she was able to answer my question. Excellent customer service. Thank you.

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