Homemakers Reviews 687

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more

Rated 5 out of 5 stars

Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more

Company replied

Rated 3 out of 5 stars

Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more

Rated 5 out of 5 stars

Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Kitchen Furniture Shop
  5. Living room shop
  6. Outdoor furniture shop

Written by the company

At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!

Voted Best Des Moines Furniture Store for Over 31 years!

Written by the company

Huge Selection, From on-Trend to Traditional Styles
As one of the largest furniture stores in the country, we have everything you need to complete your home. We bring in over 2000 new items each day, on average. That’s a lot of furniture! Our two-story, 215,000 square foot showroom (nearly the size of four football fields) has over 11,000 products to browse, plus an in-store collection of seasonal décor. Whether you’re looking in the Hm Outlet or Clearance Center for affordable first-home furniture or want heirloom-quality pieces to pass down through generations, you’re sure to find what you need when you shop Homemakers.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

687 reviews

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Rated 5 out of 5 stars

easy to order

easy to order - very good pricing

19 April 2025
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Reply from Homemakers

Thank you for your kind words! We're thrilled to hear you found our ordering process easy and our pricing competitive. We appreciate your positive feedback and look forward to serving you again in the future.

Rated 3 out of 5 stars

Choosing a delivery date is frustrating…

Choosing a delivery date is frustrating when you would like to stretch the delivery out farther than one month.

18 April 2025
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Reply from Homemakers

We understand your frustration with the delivery date limitations. We strive to provide efficient delivery options, and we appreciate your feedback regarding the desired flexibility. We will consider your suggestion as we continue to improve our services. Please reach out to us at
CustomerServiceManagers@homemakers.com
we can help with that as well.

Rated 5 out of 5 stars

Website is easy to navigate and all the…

Website is easy to navigate and all the items we wanted were in stock.

13 April 2025
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Reply from Homemakers

Thank you for your kind words! We're thrilled to hear that you found our website easy to use and that you were able to find everything you needed. We strive to provide a seamless online shopping experience for our customers.

Rated 5 out of 5 stars

Ordered furniture recently from…

Ordered furniture recently from Homemakers. Helpful, affordable, durable and beautiful furniture! Would recommend over and over!!

1 April 2025
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Reply from Homemakers

We are so happy to hear that you had a positive experience with our furniture and our team! We strive to provide our customers with high-quality, affordable furniture that is both durable and beautiful. We appreciate your kind words and will continue to work hard to provide the best possible experience for our customers. Thank you for your review!

Rated 4 out of 5 stars

Fast

Fast, easy what more can you ask for?

28 March 2025
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Reply from Homemakers

We appreciate you taking the time to share your positive experience. We're glad you found our service fast and easy to use.

Rated 5 out of 5 stars

Great customer service

Great customer service 3

28 March 2025
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Reply from Homemakers

We appreciate your kind words and are thrilled to hear you had a positive experience with our customer service team.

Rated 5 out of 5 stars

Great website

Great website

28 March 2025
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Reply from Homemakers

It was a pleasure serving you, Michael! We appreciate your business and taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

The pricing

The pricing, the free delivery, and rep in chat was very helpful. Glad to see someone that carries Lazy boy that delivers nation wide.

27 March 2025
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Reply from Homemakers

Thank you for your kind words! We're thrilled to hear you had a positive experience with our pricing, free delivery, and customer service. We strive to provide excellent service and are happy to hear our efforts were appreciated. We value your business and hope you'll continue to shop with us in the future.

Rated 5 out of 5 stars

We went and looked at the store and I…

We went and looked at the store and I then bought online after we considered. What was most interesting, though, is that we thought we'd have to wait 6 weeks for the item, but they actually had the opposite facing model in stock, so we'll get it in two days. Thanks1

23 March 2025
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Reply from Homemakers

We appreciate you taking the time to share your experience. It's great to hear that you were able to find the item you were looking for, even if it wasn't the exact model you initially wanted. We're glad that you were able to get it so quickly, and we hope you enjoy your purchase.

Rated 1 out of 5 stars

Frustrating

Set up brand new online account. The system would not not let me use a Promo Code for $25. Kind of funny that I have to call and was told I can pay for the order and then call back after I paid $1600.70 to have them apply the $25 promo code.

19 March 2025
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Reply from Homemakers

We understand your frustration with the issue you encountered with the promo code. It's disappointing that you were unable to apply it during the online checkout process. We appreciate you bringing this to our attention, and we'll certainly look into improving our system to make it more user-friendly.

Rated 4 out of 5 stars

It didn't show me I was getting 24…

It didn't show me I was getting 24 month at 0% for my mattress purchase.

19 March 2025
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Reply from Homemakers

We understand your frustration with the lack of clarity regarding the financing options for your mattress purchase. We strive to provide transparent and accurate information to our customers. We appreciate your feedback and will use it to improve our communication processes. You can reach our cashiers to look into this for you at 515-276-2772 ext 5174.

Rated 5 out of 5 stars

Easy to manage was able to find what I…

Easy to manage was able to find what I was looking for the right price.

17 March 2025
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Reply from Homemakers

We appreciate your kind words and are glad you found what you were looking for at the right price. We strive to make our services easy to use and accessible for all our customers.

Rated 5 out of 5 stars

Easy check out

Easy check out, quick delivery!

17 March 2025
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Reply from Homemakers

We're thrilled to hear about your positive experience with our checkout process and delivery speed.

Rated 5 out of 5 stars

Very friendly customer service

Very friendly customer service

15 March 2025
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Reply from Homemakers

We appreciate your kind words about our customer service. We strive to provide a positive experience for all our customers.

Rated 5 out of 5 stars

Great Experience

Very easy, very direct. Easy to schedule, GREAT prices and high quality furniture

11 March 2025
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Reply from Homemakers

We appreciate your kind words and are thrilled to hear you found our service easy, direct, and affordable. We strive to provide high-quality furniture at competitive prices and are glad you were satisfied with your experience.

Rated 5 out of 5 stars

Quick & Easy!

9 March 2025
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Reply from Homemakers

It was a pleasure serving you, Alexis! We appreciate your business and taking the time to share your positive feedback with us.

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