The Homeopathic Book Company Reviews 

690
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrived quicker than expected, even for international shipments. Many people highlight the exceptional care in packaging, with items arriving well-wrapped and in perfect condition, which is particularly appreciated for books. Reviewers also commend the excellent product quality and the wide selection of books available, along with the professional and helpful customer service. People appreciate the clear communication and accurate tracking information provided, ensuring a smooth and reassuring ordering process from start to finish.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the careful packaging and excellent condition... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Quality

Users describe positive interactions with quality, consistently praising the careful and protective packaging... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction and their intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank y... See more


Company details

  1. #6 of 47 best companies in Book shop

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(690)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Books came surprisingly quickly and…

Books came surprisingly quickly and were beautifully packaged.

27 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Kathleen. Thanks so much for placing your trust in us with your order. We really appreciate it here and if there is anything you think we may be able to help you with in the future, then please just reach out.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great Service

very happy with my (so far) two purchases. well packaged and received very quickly at reasonable delivery rates.
i'm sure its the start of a long relationship.

28 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi EsmeN. Thank you so much for returning to our online store for your latest order. We very much appreciate it and hope we can serve you again in the future. Just let us know if we can help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very helpful service and super quick…

Very helpful service and super quick despatch of my books . Thank you

25 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you so much, Janet, for posting a service review for us. We really appreciate it and hope to be of service again in the future. If we can help, then please don't hesitate to get in touch.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Stellar customer service & incredibly…

Stellar customer service & incredibly fast shipping! Thank you for your variety of quality information and sharing with the world lifesaving knowledge.

24 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks so much, George! We really do appreciate you posting such wonderful feedback. Don't be a stranger - if we can help you at all in the future then please get back in touch. We would love to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

The HBC offer great availability of…

The HBC offer great availability of reasonably-priced homeopathic books with fast overseas shipping and lovely service. The books are always beautifully wrapped for shipping which I also appreciate.

12 November 2024
Unprompted review
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for taking the trouble to post, Amelie. It's much appreciated here and we hope you will visit us again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

everything fine

5 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

That's good to hear, Wolf. Thank you for placing an order with us and thank you for taking the time and trouble to post about the experience. We really appreciate it.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

eautifully packaged and swift…

Beautifully packaged and swift delivery. Early Christmas

10 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Many thanks for posting a review Amanda. We really appreciate you taking the time. Do let us know if we can assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

So happy with my book

So happy with my book. A smooth and very accommodating service and a friendly helpful support.
Pat is approachable, conscientious and helpful. Items delivered promptly.

20 October 2024
Unprompted review
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

So pleased that youare happy with your book, Aaliyah, and so kind of you to compliment the service we provide. Please come back to us should we be able to assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Good book

Good book, fast service

9 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks for taking the time to post a review, Patrick. We appreciated your order and hope to see you back in our store sometime in the future.

Warm Wishes
Pat& Neil

Rated 5 out of 5 stars

Excellent

The book I ordered was used but in perfect condition and well priced. Dispatched same day and delivery was very fast. Item was wrapped and protected well. Will definitely order again

30 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for posting, Carolin. It's much appreciated and we're delighted you are pleased with your book. Do come back again - we would be happy to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Outstanding.

Outstanding.

Delivered literally the next day which was in time for a birthday. Excellent book too. A really impressive service and pleasurable experience.

1 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Jeff, for posting a review for us. We very much appreciate it - and we're delighted that it made it in time for the occasion.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A well stocked and efficient bookshop.

A well stocked and efficient bookshop.

29 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for ordering again, David and thanks also for posting a review again. We really appreciate your business and hope to keep serving you with your reading material in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Always great experience!

I ordered from Homeopathic Book company several times. They have great selection of books! I live outside of the UK but delivery is always very quick and at a good price! The books come always in a perfect shape and properly packed with lots of love! I highly recommend this shop.

22 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Elena. Thank you so much for posting this review and thank you for ordering from us again. We very much appreciate it. Please don't hesitate to contact us if there is anything you feel we might be able to help with.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with, very prompt service and freight, wide range of homeopathic books becoming much harder to find. Repeat customer because of these factors, thank you.

13 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

That's so kind of you, Pauline. We're delighted you have placed your trust in us to supply your reading material. Thank you for this order - we hope you find the topics stimulating and helpful.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent packaging of the books

Excellent packaging of the books. Fast shipping. Thank you

19 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for the review, Dipti and thank you for the order. We're delighted that you had a good experience with us and hope to serve you again in the future, should the need arise.

warm Wishes
Pat& Neil

Rated 5 out of 5 stars

I received the package before time

I received the package before time, a fast delivery.
Book in good condition. Although is a copy, is handy and practical. Thank you.

18 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Robert. Really pleased that your book arrived quickly. Thank you for your order and for taking the trouble to post a review. If we can assist at all in the future we would be happy to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

I really like the way the take care to…

I really like the way the take care to pack the books. Also there shipping is really fast.

17 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Nemat. Thank you for trusting us with another order and taking the time to post about it. We really appreciate it!! That transatlantic service is very quick and reliable - we're delighted that you received your books quickly.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Rapid delivery to Australia

Delivery to Australia was very prompt.

4 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Ann. Thank you for posting a review - we really appreciate it. And thank you for the order - we hope to be able to serve you again in the future - should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A friend recommended this site to me

A friend recommended this site to me . It's easy to navigate and has a great range of books . As a homeopathic student this site is vital

1 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Annie. Many thanks for your recommendation on Trustpilot. We're delighted you like the website and hope to see you again in the future. Good luck with your studies this year.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good service!

9 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for your order, Veronika, and thank you for taking the time to post a review of your experience. We much appreciate it and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

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