The Homeopathic Book Company Reviews 680

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the careful packaging that ensures items arrive in perfect condition. Many appreciate the efficient delivery service, noting that orders arrive promptly, often sooner than expected, even for international shipments. The overall service is frequently described as professional, friendly, and efficient, with good communication and tracking updates. However, some customers occasionally reported issues with packaging, mentioning instances where boxes were ripped or damaged upon arrival. While the contents were often protected, these experiences suggest that improvements could be made for heavier books or in general packaging robustness.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent condition of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, even... See more

Quality

People report positive experiences with quality. Customers consistently praise the careful and protective... See more

Service

Consumers consistently express high satisfaction with the service. Many reviewers highlight the efficiency,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To m... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more


Company details

  1. #6 of 48 best companies in Book shop

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

I’m in Australia and was so surprised how fast my books arrived. The books are all in perfect condition and the whole process was nice and easy.

10 February 2026
Rated 5 out of 5 stars

Very impressed!

I live in the U.S. and was absolutely amazed at how quickly the books got here! I was looking for certain books that would not be considered the most popular, with one being pretty obscure, so I was thrilled that they had every last one in stock. And all in perfect condition. Wouldn’t hesitate to order from The Homeopathic Book Company again. I’m very impressed!

1 March 2026
Rated 5 out of 5 stars

My "go-to" for building my Homeopathy Library

Have purchased many homeopathy books and have always had a positive experience. Items are always as described, shipping is prompt (even to the USA), customer service is friendly and quick to respond to emails. Highly recommend you to my peers for building their own Homeopathy Library.

26 February 2026
Rated 5 out of 5 stars

Fantastic customer service.

Great company to deal with!
I had my order arrive completely destroyed in transit and soaking wet, one book was water damaged the other luckily was plastic wrapped and avoided damage.
I emailed customer service straight away and had a prompt response, told them of the transit damage provided images and they didn’t hesitate to send out a new copy of the damaged book, even though it was the transport company’s fault.
Fantastic customer service!!

6 December 2025

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