The Homeopathic Book Company Reviews 682

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the efficient delivery service. Many people are impressed with how quickly their orders arrive, often sooner than expected, and appreciate the careful packaging that ensures books arrive in perfect condition. The overall service is frequently described as professional, friendly, and efficient, with consumers highlighting the helpfulness of the team and the clear communication regarding order tracking. A few other people also felt that while the packaging was generally good, some heavy books might benefit from tighter packaging and firmer boxes to prevent damage during transit, as one customer reported a ripped box upon arrival.

What people talk about most

Product

Customers had positive experiences with product quality and delivery. Many reviewers praised the careful and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and prompt... See more

Quality

Consumers find the quality of products to be positive, especially regarding packaging and condition upon... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To m... See more

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more


Company details

  1. #6 of 48 best companies in Book shop

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service.

Great company to deal with!
I had my order arrive completely destroyed in transit and soaking wet, one book was water damaged the other luckily was plastic wrapped and avoided damage.
I emailed customer service straight away and had a prompt response, told them of the transit damage provided images and they didn’t hesitate to send out a new copy of the damaged book, even though it was the transport company’s fault.
Fantastic customer service!!

6 December 2025
Rated 5 out of 5 stars

Great service

I found the books I was looking for, plus some others I was not looking for😆.
The books I received were packaged well and in good condition upon receipt. The delivery was timely even with the winter storm which caused late deliveries.

26 January 2026
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly - no fuss. I thought it would get stopped for fees and tariffs but it passed straight through and arrived safely at the door.

13 January 2026
Rated 5 out of 5 stars

Very positive experience

Very positive experience. The book arrived quicker than expected and was carefully packed, so it arrived in perfect condition with no damage. Fast delivery and great service — thank you.

12 January 2026
Rated 5 out of 5 stars

The best choice ever

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into them is always leaving me with a large smile.
Not to mention one can find the most competitive prices in the UK.
🌟🌟🌟🌟🌟
Wishing everyone at HBC a marvellous year ahead.
With love and blessings
Ramona Anastasiu LCHE

11 January 2026
Rated 5 out of 5 stars

Great, as always

As always, a good service. Wrapped sustainably in paper woithin the box protected the book well from the rain. Thank you.

12 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look