Very easy to understand. All information was available and clear. Options for add-ons were clear and precise as to cost per month and the annual total. The total breakdown of inclusions/exclusions of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Extremely helpful customer service member, Amanda, sorted a new policy quickly even though my needs were not completely standard. She called me back when she had ironed out all wrinkles. Only grumb... See more
Company replied
I am a pensioner, and recently took out a home contents policy with Homeprotect. I found it necessary to phone them with a problem. I was put through to a real person, with minimal delay, and she solv... See more
Great service from Wanga the call advisor. He helped me through the quotation to a successful conclusion, and to a very good price. Much better than my original insurance !! Also insured by expensive... See more
Company replied
Company details
About Homeprotect
Written by the company
We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.
Specialist home insurance for a wide range of circumstances
We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We cover listed, non-standard construction, second and holiday homes, homes rented on airbnb, customers with lodgers, landlords, customers with past convictions or financial difficulties, larger homes with more than 6 bedrooms, childminders and many more!
Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.
Get your home insurance quote now
Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, included in your policy as standard.
Speak to our call centre team if you have questions
We understand that you are bound to have some questions, especially if your property or the way you use the property is classed as a bit unusual. Please call our team, we’re here to help. We're available on the phones until 8pm on weekdays and on Saturday mornings.
5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.
24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.
What we don’t cover
We also think it’s important to be clear on.
Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet
To find out more, please visit: www.homeprotect.co.uk
Contact info
CI Tower, KT3 4HG, New Malden, United Kingdom
- 0330 660 1000
- marketing@homeprotect.co.uk
- homeprotect.co.uk
4.5
Excellent
23k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication
Great communication. Easy renewal process at a price that was lower than last year.
20 June 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Margaret! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
EASY TO USE AND QUICK
6 July 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Mark! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Easy to deal with and straight forward…
Easy to deal with and straight forward in picking out best options and prices
6 July 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day, Brian! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
The feeling that I was being helped and…
The feeling that I was being helped and it was not a problem resolving my issue .
6 July 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Terence! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Reply from Homeprotect
Your 5-star feedback made our day, Mrs Henley! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Reply from Homeprotect
We’re delighted to see your 5-star review, Maryanne! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Reply from Homeprotect
We’re delighted to see your 5-star review, Tim! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Very straight forward and a good price
4 July 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day, Greg! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Straightforward renewal. …
It was easy to renew and the renewal price was lower than the previous year. Fortunately I haven’t had to claim but I am very satisfied overall.
30 May 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Ian! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Reply from Homeprotect
Thank you so much for your amazing review, John! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Top rate service.
Very easy to talk through what we needed. Excellent Price and valuations. Also very fast and easy to get set up and covered. And fast postal / email response. would recomeand this company. Thank you.
1 June 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day, Susan! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Easy to use site
4 July 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Lynette! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Excellent and easy purchase
4 July 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Great company to deal with
Great company to deal with, easy to use website with all the information you could possibly need to get you insurance quote.
4 July 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Robert! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Simplz and easy.
4 July 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Mark! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Household policy
easy to use, quick efficient response, excellent policy cover.
3 July 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Very easy to get it done
2 July 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day, Fernando! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Competitive
ok, insurance is always long winded!! but competitive price, easy to use website
3 July 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Ali! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Simple and easy process with great…
Simple and easy process with great price . Will use again
3 July 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Andrew! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Good cover for a reasonable cost
Applying for Home insurance is a lengthy task but once we got through all the questions Homeprotect offered a very reasonably priced quote. Once we accepted it everything was done very efficiently by them.
24 June 2026
Unprompted review
Reply from Homeprotect
Thank you for the positive feedback! We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.
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