HomeStars Reviews 

1,719
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is extremely easy to navigate, making it very straightforward to find qualified professionals and compare different options for various home projects. People also highlight that the service providers are highly professional, punctual, and efficient, consistently delivering fantastic results right on schedule and budget. Some people were dissatisfied with unexpected charges, noting that final costs were considerably higher than initially quoted or that services were overcharged. A few reviewers also mentioned that certain contractors failed to show up for scheduled appointments or were completely unresponsive when contacted.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that finding reliable contractors... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as punctual,... See more

User experience

People report positive experiences with user experience, highlighting how the platform simplifies the process... See more

Price

Reviewers highlight ambiguous aspects of price, as many customers expressed satisfaction by noting reasonable... See more

Website

Users describe ambiguous interactions with website, noting that site use was very easy and allowed them to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mher was punctual and communicated clearly. He did a lovely job and fixed a broken portion of the old wall with drywall. He added an extra coat to the bedroom walls as a considerate extra. He cleaned... See more

Company replied

Rated 5 out of 5 stars

We had our entire upstairs 4 large bedrooms, 3 closets and a walk-in closet plus a large hallway including two Scarlet O'Hara circular stairs of wall to wall carpets cleaned yesterday by Ba... See more

Company replied

Rated 5 out of 5 stars

This was the easiest app. To get multiple estimates for any job! It made my life so easy especially when life is busy. Most contractors make appointments to view the job (if you request) to get... See more

Company replied

Rated 5 out of 5 stars

Vadim Karpak is a multi-talented handyman who was employed to carry out a variety of tasks. He first leak-proofed our swimming pool and painted it. Secondly he repaired our basement which had shifte... See more

Company replied


Company details

  1. Online marketplace
  2. also in
  3. Internet marketing service
  4. Review site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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Asks customers to review

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4.4

All reviews

(1,719)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you homestars for finding Alex…

Thank you homestars for finding Alex for us.He was a gem to find.We appreciate finding the right person to work on our exterior door.
Thank you so much for finding the right individual!work well done!

25 August 2026
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Reply from HomeStars

We are so pleased to hear that you had such a positive experience. Finding the right professional for your exterior door project is important, and we're glad we could help. Thank you for your kind words!

Rated 4 out of 5 stars

Helpful

We were able to find a contractor

23 August 2026
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Reply from HomeStars

We're pleased you successfully connected with a contractor. We hope they meet your needs.

Rated 5 out of 5 stars

Contractors responded quickly and I was…

Contractors responded quickly and I was able to get a good one to do the work. Next day.

21 August 2026
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Reply from HomeStars

Hi Judith, thanks so much for the review! We're glad to hear you were able to connect with a reliable contractor so quickly and get the job done the next day. We appreciate you choosing HomeStars!

Rated 5 out of 5 stars

It is very easy to post the job you…

It is very easy to post the job you want to get done. Select from the recommended vendors and review their responses and references. Then you just get a quote and select the most appropriate for your budget. This has become my go to place for get the work done.

22 August 2026
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Reply from HomeStars

Hi Karim, thank you for sharing your experience! We’re glad HomeStars makes finding qualified vendors and getting quotes within your budget so simple. Thanks for making us your go-to place for home projects!

Rated 4 out of 5 stars

Yard design / landscaping - hedge trimming

Yard design / landscaping: Design and landscaping; Less than 500 sq ft
Bilal and Rachman are a dynamic duo, eager to please. The required work was done to my satisfaction. They made things happen in a timely way. No challenge was too big. No detail was too small. Customer needs and priorities were central to the task. I will hire them again.

22 August 2026
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Reply from HomeStars

Hi John, thank you so much for the feedback! We’re thrilled to hear that Bilal and Rachman provided top-notch service and made your project a success. It's great to know HomeStars makes connecting with pros for your home and yard projects so easy. We appreciate your support!

Rated 5 out of 5 stars

Home Stars is my go-to for any…

Home Stars is my go-to for any companies doing outside and inside work on my house and yard. They send me multiple company names that I can choose from to get quotes and help from. Thank you Home Stars.

21 August 2026
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Reply from HomeStars

Hi Linda! Thank you so much for the wonderful review! We are thrilled to hear that HomeStars is your go-to platform for finding trusted professionals for your indoor and outside home projects. Making it easy to connect with multiple qualified companies and secure quotes is what we aim for, and we truly appreciate you taking the time to share your experience. If you ever need help with future projects around your house and yard, we'll be right here.

Thanks again for choosing us!

Rated 5 out of 5 stars

DVR Roofing

DVR Roofing did an excellent job installing shingles on my house. They were on time and did a great job cleaning up when the work was complete. I would recommend DVR Roofing.

19 August 2026
Unprompted review
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Reply from HomeStars

Hi Jerome, thank you for taking the time to share your experience! We are so glad to hear that you are happy with your new shingles and that DVR and their crew provided punctual service and a thorough cleanup. We really appreciate your recommendation and taking the time to leave us this feedback!

Rated 5 out of 5 stars

James and his team

James and his team did a very professional and timely job cutting down a dead pine tree in a very tight and confined area of my back yard. Also did a great clean up and disposal of the remaining stump. I look forward to future business with James and his team.

20 August 2026
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Reply from HomeStars

Hi Jim, thank you for taking the time to post a review and share your experience! We're thrilled to hear that you had such a great experience finding James and his team through HomeStars for your tree removal project.

Rated 5 out of 5 stars

So far all my projects and those…

So far all my projects and those contractor i look into homestars are so far really good of what they do, i always refer to homestars for reliable contractors!

19 August 2026
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Reply from HomeStars

hank you so much for the 5-star review! We are thrilled to hear that you continue to find skilled, reliable contractors on HomeStars for your projects. Knowing we are your go-to resource for home improvement means the world to our team.

We truly appreciate your trust and look forward to helping you connect with top pros for your next project!

Rated 5 out of 5 stars

I was put into contact with small…

I was put into contact with small business men who I would not have known existed. Received professional services for home repairs at a reasonable price.

19 August 2026
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Reply from HomeStars

We're so glad we could connect you with skilled local professionals for your home repairs at a fair price. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

HOMESTARS HELPED ME FIND EXTREME JANITORIAL .. THE BEST IN SERVICE

I reached out to HomeStars for a carpet cleaning project in my home. Replies from service providers came in quickly and I found a very reliable one EXTREME JANITORIAL to fill the position.. Jonathan and his assistant provided all star service in the cleaning of our carpeting (one room, two stairways and two hall areas). They arrived with the heavy equipment and after assessing the job to be done .. went straight to work and transformed the carpeting to looking like a fresh install! So impressed with the results! Both Jonathan and his assistant were so friendly, knowledgeable in explaining the procedure and products used. I am so happy to have found Extreme Janitorial and will definitely recommend to friends or anyone needing some cleaning service. In these days when customer service seems a thing of the past; Jonathan exemplifies the meaning of 'service'. He was not about to leave my home until he was certain that we were satisfied with the results. Well ... We were more than satisfied! Thank you Jonathan!
Thank you also HOMESTARS. When I need another home project completed, I will be turning to HOMESTARS to find one that fits the task! Jan V (Oakville)

18 August 2026
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Reply from HomeStars

We are so happy to hear about your exceptional experience with Jonathan you found through our platform! It's wonderful to know that the carpet cleaning project exceeded your expectations and that the team provided such friendly and knowledgeable service. We truly appreciate you sharing your positive feedback and are delighted that you were more than satisfied with the results. We look forward to assisting you with future home projects.

Rated 5 out of 5 stars

Easy to Use Domestic Service Application

As a retired IT manager, this service is extremely well designed from a client perspective. Finding the appropriate resource was easy, giving enough detail to initiate a request selectively. The messaging interface is very effective to determine the best fit. The communication is 2-way, allowing whatever method of pre-service is best. Once the job is awarded and complete, a feedback mechanism is valued. I am now ready to launch another service request and HomeStars is my default approach.

19 August 2026
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Reply from HomeStars

We are so pleased to hear that our service design, from the client's perspective, met your expectations. It's wonderful to know that you found our platform easy to navigate for finding resources and that our messaging interface facilitated a great fit. We truly value your positive feedback on our two-way communication and the feedback mechanism. We look forward to assisting you with your next service request.

Rated 5 out of 5 stars

The owner was likable guy

The owner was likable guy. Explained every relevant.
Provided proper estimates, showed pictures of other work done by him. Also showed samples of stones to be used.
Work was done professionally

18 August 2026
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Reply from HomeStars

We're so glad to hear that the pro provided clear explanations, proper estimates, and professional work. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Very skilled and talented!

Very skilled and talented!! He created a little paradise in the backyard.

18 December 2025
Unprompted review
HomeStars logo

Reply from HomeStars

We're so happy to hear pro created a paradise in your backyard! We appreciate your kind words.

Rated 5 out of 5 stars

Seamless

Seamless, hassle-free experience from start to finish.

Project was finished on time and within the estimated timeline.

Highly recommended to anyone looking for trusted contractor reviews and reliable local home services.

18 August 2026
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Reply from HomeStars

We are so pleased to hear that your experience was seamless and hassle-free! It's wonderful to know that your project was completed on time and within the estimated timeline. Thank you for your high recommendation.

Rated 5 out of 5 stars

Sobol Inc

Sobol Inc. are great. Archie is punctual, professional, courteous, helpful, hard-working and conscientious. This was the 2nd time we hired Sobol for new doors and again very happy with the results. Both times they finished a bit early and on budget. Highly recommended.

12 August 2026
Unprompted review
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Reply from HomeStars

We are so pleased to hear about your positive experience with Sobol Inc! It's wonderful to know that the team provided such professional and efficient service, finishing on time and within budget. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Roberto at Quijada Flooring did very…

Roberto at Quijada Flooring did very high quality work. Thorough. Easy to work with. Good communicator. Cleaned up very well at the end of each day. We are very pleased with the work done and with how it was done.

17 August 2026
Unprompted review
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Reply from HomeStars

We are so pleased to hear that you are very happy with the quality of work and the service provided. We appreciate your kind words.

Rated 5 out of 5 stars

Very Helpful

Very helpful in securing verified companies.

15 August 2026
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Reply from HomeStars

We're so glad we could help you find verified companies! Thank you for your positive feedback; we truly appreciate it.

Rated 2 out of 5 stars

poor experience

The work was subcontracted out. the tech needed to use my vacuum equipment. Their cleaning equipment only cleaning 18 feet of chimney. My house is two stories. the quote over the phone was 185 plus HST. in the building they now wanted 450 plus HST. so said their boss. I finally agreed to 350 plus tax under protest. a poor experience from start to finish
Glane['s web site shows cleaning from the roof down but these guys cleaned from the bottom up creating quite a mess. My email to the company a week ago has not been acknowledged,
I can't recommend this at all.

10 August 2026
Unprompted review
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Reply from HomeStars

Hello Craig,

We're sorry to hear about your experience.
We understand how important support is during the hiring process, and our platform is designed to assist at every step.

While we do our best to prevent issues, unfortunately, problems can sometimes occur, and we truly apologise for the inconvenience you’ve faced.

Please rest assured that we take all complaints seriously. In your case, our team has reviewed the situation and taken appropriate action regarding the pro's account.

We hope your legal proceedings lead to a fair resolution and that you are able to recover your funds.
If you need any further support during this process, don’t hesitate to reach out, we’re here to help.

Rated 5 out of 5 stars

Emergency Resolved

Emergency issue on a Saturday night --toilet leaking and coming down to next floor through kitchen lights -ahhh. Jumped on HomeStars and had a company fixing issue in a couple or hours.

15 August 2026
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Reply from HomeStars

Hello,

Thank you for your feedback, it’s always a pleasure to hear that our service has been helpful.
Feel free to share any other comments or suggestions; we’re always happy to hear from you.

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