Homestyle89Reviews 

297
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the fabulous and beautiful products for their high quality and excellent value. Customers frequently highlight the exceptional customer service, noting prompt communication, warm responses, and a genuine attention to detail. The ordering process is described as easy, with purchases arriving quickly and being well-packaged, often including thoughtful personal touches like handwritten thank you notes. However, some people mentioned issues with order dispatch, where delays occurred due to unforeseen circumstances, leading to concerns about communication and the timely processing of orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as great, beautiful,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and high... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the exceptional speed and... See more

Order

Consumers find the ordering process to be a positive experience, with many expressing satisfaction with... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging. Hannah communicated promptly and I as kept up to date with the deliver... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely cushions. Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever. Prompt refund. Would definitely use again and next time will ho... See more

Company replied

Rated 5 out of 5 stars

It's so lovely to receive such personal service from Hannah, the owner of this small home business. The products I've bought so far have all been of the highest quality and excellent value for mone... See more

Company replied

Rated 5 out of 5 stars

Customer service was fantastic! Pot arrived chipped through no fault of homestyle. A new one arrived 2 days later no quibble very impressed and would most definitely shop there again


Company details

  1. #87 of 233 best companies in Homewares Shop

Written by the company

A small business for all of those finishing touches to make your house a home. A carefully curated selection of beautiful styling pieces and home decor in timeless and elegant styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(297)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, much nicer and better quality than anticipated. Excellent price considering the quality of the products.

7 June 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much Lesa, this is really lovely to hear. I really do try to provide good quality products at affordable prices, so it's nice to hear that! Hannah

Rated 5 out of 5 stars

Poppy vases

Excellent all round - product beautiful, exceptional fast delivery, very well packaged, would highly recommend and will definitely use again. Thank you Hannah

27 April 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much for taking the time to share your feedback. I'm so glad you were happy with your experience. Hannah x

Rated 5 out of 5 stars

Had many beautiful pieces from…

Had many beautiful pieces from Homestyle89 , the quality is fantastic, great customer service from Hannah who goes above and beyond getting back to you with answers to questions asked .

9 April 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much for your lovely review, I really appreciate your loyalty Sharon. Hannah x

Rated 5 out of 5 stars

Beautiful quality

I bought a vase at the start of the year and it’s stunning! The quality is brilliant, it was shipped quickly and packaged well. I would definitely purchase from this company again and recommend to anyone!

10 January 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much, it is so lovely to read such lovely feedback. I am so glad you were pleased with your vase and your service. Thank you so much, Hannah x

Rated 5 out of 5 stars

Always purchase from here

Always purchase from here, fabulous items at great prices and customer service is brilliant.

26 March 2026
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Reply from Homestyle89

Thank you so much, that's really kind of you to say. I appreciate you taking the time to share your thoughts. Hannah

Rated 5 out of 5 stars

Great Quality & Customer Service

I’ve purchased several items, all of excellent quality. I was in contact with the seller re ordering out of stock items and the communication was brilliant and stock was sourced. Definitely recommend based on quality and service. Thank you.

19 March 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much Jen for sharing your experience. I'm so glad you have been happy with your purchases. Hannah

Rated 5 out of 5 stars

Beautiful products received from this…

Beautiful products received from this company. I will definitely be ordering again as I love the quality of the items and the speed of delivery and packaging was top notch!

14 April 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much for taking the time to share your lovely feedback, I'm so glad you were pleased with your products and service. Hannah

Rated 5 out of 5 stars

Amazing service and quality

Amazing service and quality, I have ordered 3 times now and each time I am extremely happy with the item and service provided, my items have been beautifully wrapped and I have purchased as gifts for others also. Many thanks

14 April 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much Karen for taking the time to share your lovely feedback.Hannah

Rated 5 out of 5 stars

I have bought quite a few items from…

I have bought quite a few items from home style89 and the products are beautiful and high quality. Flowers, pumpkins, Christmas items. Excellent customer service. Just wish I could buy more!

14 April 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much Della for sharing your experience. I'm so glad you've been happy with your products and service 😊 Hannah

Rated 1 out of 5 stars

DONT FORGET TO TELL PEOPLE YOU ARE…

DONT FORGET TO TELL PEOPLE YOU ARE SELLING SOME ITEMS THAT ARE NO BETTER THAN TEMU AND YOU ARE TOTALLY INFLEXIBLE ABOUT RETURNS.YOU ALSO ENJOY SELLING SUB STANDARD ITEMS FOR A MASSIVLY INFLATED PRICE
1m
Reply

13 April 2026
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you for your feedback Sarita.

I have spent 5 years building a business where people trust in me and the quality of products and service they receive.

I'd like to think most people will focus on the 200+ 5 star reviews I've had about my products and service, so I would encourage everyone to take a look at those.

As previously explained, I have followed my returns policy, which is in line with consumer rights. I will happily refund the item you are not happy with when it is returned to me, as explained in previous communications. You are not entitled to my flexibility, particularly when you have been so aggressive and rude in your communications with me.

Anyone reading this with any concerns about my returns policy please do contact me and I will fully clarify these.

Thank you Sarita for taking the time to share your thoughts.

Rated 5 out of 5 stars

Candle holder

Lovely product. Very good quality and carefully packed. Thank you

28 March 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much, I'm so glad you were pleased. Hannah

Rated 3 out of 5 stars

Maybe misleading advert

Disappointed as they state 2 which turns out is the size not 2 little birds as I thought. So with postage over £5, 1 little very fragile bird costs nearly £12
Nice bird but expensive

28 February 2026

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