Homestyle89Reviews 

297
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beauty of the products, often noting their excellent value and how well they coordinate. The customer service is frequently highlighted as fantastic, with many appreciating the warm, genuine communication and attention to detail. Reviewers are also very satisfied with the efficient ordering process, fast delivery, and the careful, often beautifully wrapped packaging of their purchases. However, some people were dissatisfied with the company's inflexibility regarding returns and perceived some items as substandard or overpriced.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as high quality,... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast delivery and... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and a strong... See more

Customer service

Reviewers consistently express satisfaction with customer service, describing it as fantastic, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging. Hannah communicated promptly and I as kept up to date with the deliver... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely cushions. Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever. Prompt refund. Would definitely use again and next time will ho... See more

Company replied

Rated 5 out of 5 stars

It's so lovely to receive such personal service from Hannah, the owner of this small home business. The products I've bought so far have all been of the highest quality and excellent value for mone... See more

Company replied

Rated 5 out of 5 stars

Customer service was fantastic! Pot arrived chipped through no fault of homestyle. A new one arrived 2 days later no quibble very impressed and would most definitely shop there again


Company details

  1. #87 of 234 best companies in Homewares Shop

Written by the company

A small business for all of those finishing touches to make your house a home. A carefully curated selection of beautiful styling pieces and home decor in timeless and elegant styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(297)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Home Style everyone needs

Fabulous store with beautiful items. I bought 3 things for my Butler’s Pantry and the items were as described, arrived promptly look fabulous.

22 February 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much, it is so lovely to read such lovely feedback. I really appreciate it and am so glad you're happy with your purchases! Hannah

Rated 5 out of 5 stars

I absolutely love !

I absolutely love all of the items I’ve purchased so far would definitely recommend the items are beautiful and great quality

4 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much Wendy for sharing your lovely feedback. Your repeat custom is so appreciated. Hannah

Rated 5 out of 5 stars

Beautiful quality products

Beautiful quality products, well packaged and fast delivery

25 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much Jade for sharing your lovely feedback. Hannah

Rated 5 out of 5 stars

A beautiful vase

A beautiful vase, safely wrapped and delivered on time.

24 November 2025
Homestyle89 logo

Reply from Homestyle89

Thank you so much for your lovely feedback. Hannah

Rated 5 out of 5 stars

Hannah

Hannah
Is extremely helpful and replies to you almost immediately and goes that xtra mile to oblige with everything highly recommended this company

6 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much for your feedback Tracy. Hannah

Rated 5 out of 5 stars

Great service

Needed to add to an order I had already processed but postage was still combined

15 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you Leanne. I always try to help where I can. I appreciate your orders. Hannah x

Rated 5 out of 5 stars

Absolutely lovely cushions

Absolutely lovely cushions.
Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever.
Prompt refund.
Would definitely use again and next time will hopefully work with my sofa.

9 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much Emma, it is so kind of you to leave such lovely feedback, despite the fact that you didn't keep your items. I'm glad you were happy with the service you received. Hannah

Rated 5 out of 5 stars

First purchase and will order again

Order came so promptly, well packaged and a lovely handwritten thank you! Cushion covers were beautiful. Very impressed.

10 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much Elaine, I really appreciate you taking the time to share your views. Hannah

Rated 5 out of 5 stars

Excellent customer service

Hannah answers any questions about products quickly and has fantastic customer care. She really puts her heart into her business 😊

6 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so much Tracey for your kind words. That really means the world. Hannah

Rated 5 out of 5 stars

Superb from start to finish...

Superb from start to finish. Absolute perfection in terms of service, product and communication. The product is wrapped and delivered beautifully. I feel like a valued customer and it is only my first order. What a wonderful experience. Thank you Homestyle89.

3 January 2026
Homestyle89 logo

Reply from Homestyle89

Thank you so so much Colette, I can't tell you how much it means to hear such lovely feedback. That's exactly how I want the experience to be for customers, as you really are truly valued. Hannah

Rated 5 out of 5 stars

Lovely item

Lovely item ,as described, well packaged ,and fast delivery! What more could you want .

2 December 2025
Homestyle89 logo

Reply from Homestyle89

Thank you so much Sylvia for your lovely feedback. I am so glad you were happy with your experience. Hannah

Rated 5 out of 5 stars

I thoroughly and wholeheartedly recommend this lovely company.

It's so lovely to receive such personal service from Hannah, the owner of this small home business.
The products I've bought so far have all been of the highest quality and excellent value for money.
Yes, you can buy similar products elsewhere but you're unlikely to receive such a warm and genuine response, excellent communication and attention to detail. I thoroughly and wholeheartedly recommend this lovely company.

25 September 2025
Homestyle89 logo

Reply from Homestyle89

Thank you so much Kate for such a lovely review, feedback like this means so much to a small business like mine. Thank you, Hannah

Rated 1 out of 5 stars

Customer service awful !

Placed order chased up 6 days later not been dispatched yet, sent chat saying I’m chasing up ? Checked next day another chat sent as not posted & asked to cancel my order & get a refund! Got reply saying been ill & will get helpers to sort so why they hadn’t sent order or helped all week sounds abit crazy !!
No refund yet ?

28 September 2025
Homestyle89 logo

Reply from Homestyle89

Thank you for your feedback Corrina. Yes, it absolutely is a bit crazy. I have had major surgery and was in hospital for a number of days as I was unwell after. For the first week of my recovery, my 'helpers' (my family) have been helping me to get my children to school and manage with being unable to walk. As a small business I have no staff, and my family, who will be helping me during my recovery, were focused on my health during those first few days.

As I mentioned in our conversation, I did reply to your messages, I don't know why they weren't received. Your order was cancelled on the day in which we had the conversation, if the funds have no been received yet, I apologise, but I cannot control the banks' processing times.

I apologise that you didn't receive the level of service I am usually able to give.

Rated 5 out of 5 stars

Fabulous company.

Fabulous company.
Beautiful products, easy ordering and my purchases were arrived quickly and were well,, but importantly not over, wrapped.
I look forward to using them again.

7 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look