Homestyle89 Reviews 

298
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their fabulous appearance, high quality, and excellent value, often exceeding expectations. The delivery service is frequently highlighted as fast, prompt, and well-packaged, ensuring items arrive securely and beautifully wrapped. People also commend the exceptional customer service, noting the warm, genuine responses, excellent communication, and helpfulness in resolving issues quickly. However, some people mentioned issues with order dispatch, experiencing delays and communication about illness impacting their order processing. A few other people also felt that some items were substandard or overpriced, and expressed dissatisfaction with the company's return policy.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent, great,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and exceptional delivery... See more

Order

Users describe positive interactions with order, with many expressing satisfaction with the quality of items,... See more

Customer service

Reviewers consistently express satisfaction with customer service, describing it as fantastic, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging. Hannah communicated promptly and I as kept up to date with the deliver... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely cushions. Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever. Prompt refund. Would definitely use again and next time will ho... See more

Company replied

Rated 5 out of 5 stars

It's so lovely to receive such personal service from Hannah, the owner of this small home business. The products I've bought so far have all been of the highest quality and excellent value for mone... See more

Company replied

Rated 5 out of 5 stars

Customer service was fantastic! Pot arrived chipped through no fault of homestyle. A new one arrived 2 days later no quibble very impressed and would most definitely shop there again


Company details

  1. #88 of 234 best companies in Homewares Shop

Written by the company

A small business for all of those finishing touches to make your house a home. A carefully curated selection of beautiful styling pieces and home decor in timeless and elegant styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(298)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company and customer support…

Fantastic company and customer support team. Love love love my products. Definitely recommend 💯

8 December 2024
Homestyle89 logo

Reply from Homestyle89

Thank you so much Afsheen, I really appreciate your feedback and that your experience was such a positive one. Hannah

Rated 5 out of 5 stars

Gorgeous, pretty and realistic mini Christmas trees

The trees I bought are absolutely beautiful realistic and so pretty. I’ve had lots of lovely comments about them. They arrived well packaged and in good time.

26 November 2024
Homestyle89 logo

Reply from Homestyle89

Thank you so much, it's lovely to hear such positive feedback. Thank you for taking the time to share. Hannah

Rated 5 out of 5 stars

Great items

Great items, beautiful wrapped and packaged. Arrived within days of placing my order.

7 December 2024
Unprompted review
Homestyle89 logo

Reply from Homestyle89

Thank you so much for your lovely feedback. Hannah x

Rated 5 out of 5 stars

Happy shopping experience

Hannah made the experience really personal all items arrived well packed, one thing I offered wasn’t suitable I returned this hassle free. Would recommend shopping

4 November 2024
Homestyle89 logo

Reply from Homestyle89

Thank you so much for taking the time to leave such lovely feedback Leanne. Hannah

Rated 5 out of 5 stars

Great Service1

Great service and love the bells!

11 November 2024
Homestyle89 logo

Reply from Homestyle89

That's great to hear, thank you so much Jill. Hannah

Rated 5 out of 5 stars

Wonderful products

Wonderful products. True description of products. Super fast delivery and a very personal note of thanks inside my parcel. Highly recommend

2 November 2024
Homestyle89 logo

Reply from Homestyle89

Thank you so much for taking the time to leave such a lovely review. I am so glad your experience was such a positive one 😊 Hannah

Rated 5 out of 5 stars

Great customer service

Super quick delivery and great customer service. I ordered some items on a Thursday evening and received them Saturday. This included a lantern set which arrived with the glass broke. I emailed Hannah on the Saturday and she replied the same day very apologetic (though it wasn't her fault) and sent out a replacement straightaway which arrived in perfect condition. Can't fault the customer service at all.

3 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look