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HomeVision Reviews 

388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and quick service, often noting that jobs were completed promptly. Many people appreciate the helpful, professional, and polite nature of the staff, who are also described as knowledgeable and thorough in their work. However, some customers also noted concerns regarding pricing, finding the costs to be higher than expected for the work performed. A few other people also felt that communication was poor, citing issues with missed appointments or unreliability. Additionally, some reviewers mentioned experiences with unprofessional engineers or unsatisfactory workmanship.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing that the cost was high or more... See more

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with the... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting prompt and courteous service, including quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having given them a poor rating previously I thought it time to revise my review. A diagnostic call out cost £95 + vat. The installation of a new power supply cost £280 + vat for 15 minutes work. Co... See more

Company replied

Rated 4 out of 5 stars

The two men who came to install aerial were pleasant, knowledgeable and did a good job. The prices advertised and the final cost however were mikes apart. The job was far more expensive than we expect... See more

Company replied

Rated 5 out of 5 stars

We had no TV signal in our new home. An appointment was made for the day after my phone call. The engineer was helpful, checked out the equipment we had, and recommended using the existing satellite d... See more

Company replied

Rated 5 out of 5 stars

Home Vision arranged for their contractor Andy Cotterell to visit within a couple of days of my first enquiry to Home Vision. Andy arrived as arranged and, having listened to our requirements, then... See more

Company replied


Company details

  1. Telecommunications service provider

Written by the company

HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.

Fast & Professional Service

Same Day Service*

Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.

Contact info

3.8

Great

TrustScore 4 out of 5

388 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(388)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

Loft aerial installation

We had our aerial installed in our loft the installer was fantastic got the job done quickly and was very considerate about our freshly laid carpets we have not fully used it as of yet as we have not moved in but did try a tv and everything was working fine after I did a re tune so we hope it’s all good when we do get to use it properly. They were not the cheapest to install but overall happy with things so far

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Consistent service

I have been using this company for years and always deliver a good service . Helpful and explain what needs doing as they go along. Respectful of your property if need to move anything.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy and satisfied!

From my experience with these guys I was very satisfied, very quick from initial enquiry to visit, explanation of my needs seemed sensible and the agreed price seemed reasonable to me, the work has been done to a good standard and the engineer that arrived and did the work was polite, affable and seemed knowledgeable. Thanks! Appreciated! K W

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Glad we used this service.

Glad we used this service.The man that turned up was fantastic very helpful and polite done the job and sorted everything out you could not wish for a better service.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service…

My daughters TV wall bracket broke away from the wall, googled TV wall bracket fitting,came up with this company,called Sunday evening,10.30am next morning guy turned up to fit new bracket and mount TV amazing service,thank you.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Engineer turned up about 2 hours after…

Engineer turned up about 2 hours after I booked him with the office .Thats was quick He was going my dads to install his broadband.He phoned me to tell me he would be there in a hour .When he got there he phoned me an explained the situation and how was was going to fix it .Very happy with the service and communication .Paid £95 plus Vat not sure how that compares to other companies but my dad not had no TV for 10 days so for me this was money well spent .Also the phone line was not working and he explained to me what I had to do .I am very happy and will use again if needed . Highly recommend this company very efficient and professional

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company for Starlink installation

I paid for a site visit specifically to have the signal tested and the location checked for Starlink suitability. Instead, the technician just looked at his compass and suggested a spot—right outside the window with a straight path into the house. It couldn’t have been simpler, yet the installation price nearly doubled. I used a far more knowledgeable local installer instead. Do not use this company for Starlink—they are a complete rip-off

1 April 2026
Unprompted review
Rated 5 out of 5 stars

HOMEVISION exceeded our expectations

From the start HOMEVISION seemed to be very well co-ordinated and managed. We made contact with them by email to report aerial reception problems on Easter Sunday, and a representative phoned back that same evening to arrange a visit first thing on Tuesday. This was followed up with an email confirming the agreed appointment. We got a further phone-call on Tuesday morning to confirm again that someone would be arriving between 9 and 10 am. The repairs expert who arrived (Sam) was on time, courteous and friendly. He did some very systematic diagnostic tests and identified (and explained) that our reception problem related to external ‘splitter’ boxes which had let in water where the coaxial lead was joined to enable branches of TV reception in several rooms of our house. Sam replaced these efficiently (one on the outside wall and another near the aerial itself on the roof) and also tightened the lashings that fixed the aerial safely to the chimney stack. Sam was great to have around to do the job - tidy, efficient and communicative. Not only did he fix our problem, he also helped us better understand our TV system. The bill seemed very reasonable for his expertise, repair work time and the cost of replacement of two key junction boxes. It was a quality professional job, backed up by a three year warranty, with which we were very satisfied indeed.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost/scammers/would rob you nan

Avoid at all cost….!!
I’m talking from experience as a ex engineer…
These guys are dirt and would rob your granny within a heart beat….
They are previously known as aerial force then the tv aerial company now home vision I wonder why they are continuously changing names I’ve been left over a year and still awaiting a retainer to be paid to me which every engineer does when they start at £1500 they have over 80 engineers working for them and I know several engineers who have left and not one has had it returned….!
No wonder (George Barnes the main man) has had a brand new unit built 1.3 mil apparently.
Engineers paid for this….i once was told to go do a job they google imaged the ladys house called me and said shes 91 and has loads of money go take her for what you can get….disgusting really….already been on watch dog the lads are on 30% commission based so the higher they charge the more you get….
Just a warning for you guys who are going to use them there are plenty aerial satellite companies out there shop about and don’t be fooled by there online prices at starts at price which it never is……my van bill
Was £64 a week out of nowhere they more or less doubled it to £145 with no mention also had emails from the director George which was not suppose to go to the engineers but to his sister Julie Simpson who does the wages clearly stating go hard this week Julie on the engineers with stoppages disgusting arse holes and utter pieces of shite 💩

7 April 2026
Unprompted review
Rated 1 out of 5 stars

HOMEVISION Totally unprofessional Staff Booking & so called engineers

Should of checked TP platform
( Due to urgency on my end )
New daughter’s flat helping she’s busy at work. Booked HV via website calling remote staff Amber 28/3/26- explained everything Sky Glass fitted including brackets £236. Engineer called gave instructions for parking & when attending very anxious & lacked any customer services!! Total unprofessional attitude totally unacceptable standards!
Looked at TV sky box completely said No way Sky glass 2-men job no staff informed me!! Re-book £526 2men!! Amber said she placed all info he didn’t read-up!! Job schedule 1/4/26 AM 1st job Bernie team! Thought understood area parking!! 2nd engineer said Sky glass without speaker 1 man job lighter Bernie saying I didn’t know I presumed all speakers heavy! 29/3/26 Sky told me visit WF White City very thin packing stand inside box is stand alone tv metalI
We all 3 discussed pictures central position
Explained trunking. I was busy with Washing machine guys. Told me to check central yes fixed however covering cable horizontal with console tv until which cable can be seen!
I emphasised middle no wire showing! They both left without explanation of wires didn’t think sockets no tape measure trunking
They moved tv/console to cover wires!!
opening showing all wires!! showing cable only Tv was centre I was promised trunking cable along down across Now Bernie blaming me. Amber took complaint Insrbt pictures she agreed Bernie to blame!!!
contemporary -apartment. £526 30mins work 2 men team- totally scammed!!
called Amber sent link pictures sent now
2-days running not taking calls texts emails
was promised services dept. Sent all photos complaints 2 days no one contacts Amber has switched phone email chats all all off Engineer called unprofessional yelling cable can’t sockets then tell me I would stop all work going ahead!! Very frustrating behaviour
I said £526 2 men 30-mins paid asap not good enough you didn’t let me know-blaming customer!!
Homevision - Trading Standards, Watch Dog Which, I will send emails All stay away Homevision Scammers hackers, loan sharks total shambles, website liars, cheats remote working staff unprofessional employing “ Builders White Van - “ man in van” attitude
Hoodwinked me, mature person all stay away!!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Overcharge their customers

I used this company three years ago when they were aerial force and apparently have merged with them. Despite being a repeat customer and had recommended them to family, they decided to charge me £669 plus VAT for a satellite installation and receiver. They then reduced it by 20% to £669 total. The guy who negotiated this was really arrogant and rude and did not want to recognise my loyalty. Therefore I politely declined their “amazing offer” and went elsewhere and used a different company who were amazing and charged me £395 plus VAT for satellite installation and receiver. Do not use these guys they will overcharge.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service, problems with 2 tvs, dealt with helpfully, gave advice & sorted out properly. Guy meant to come out went sick, another came same day & reception staff v helpful.

27 March 2026
Unprompted review

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