Homey Reviews 

Thanks to Athom Homey for a VERY good support and service. After the latest update of Homey, it´s a perfect system with all kind of possibillities with Zigbee unit´s. They have solved all issues with pairing different devices. Again also a thanks again for exilent support.

Great service

I would like to give a huge shout-out to Arno for his incredible helpfulness with Homey. He went above and beyond to make sure everything was working perfectly. It’s rare to find someone so patient and knowledgeable!

I have great fun, and use of the convenient, flexible and possibilities Homey offers for home automation. Nearly everything is possible, it seems. Currently I have had a problem with one of my Homey Pro's (early 2023). The support to be able to sort these things out have been tremendous. Currently I run a Homey Pro (2023) at my cabin, and a now (new) Homey Pro (2026) at home. Appreciate the possibilities and now also the support when something needs attention. Thanks !

Best home automation money can buy!
Keep the Flows going

I had several problems with the installation and tried the different interfaces. The support desk helped me to find out that we had a DOA case. They were very helpfull to assembly and formulate the right information for the vendor.
All fine now.
Great support.

Had an issue with a Homey Pro which was out of guarantee period.
Even despite that it was repaired (SW flash) by Homey for free !
Where do you now a days find this kind of great support?

Therefore thumbs up !

I am very disappointed from Homey Pro (2026). I thought I would buy a system that supported a large number of devices, but I was wrong. It's an overpriced system that misleads users with false promises of 'plug and play' and stability. Homey uses applications to support various devices. There are some "official" closed-source apps that are supported by Athom and are updated very rarely. Most of my Aqara devices aren't supported, despite numerous requests to the support team. There is no integration for the Reolink doorbell, and many Tuya devices are also unsupported. Key features are missing and virtual devices rely on an unsupported app. I have a glowing, useless box in my living room.

I’m very happy with my Homey Pro from Athom. The device gives me the flexibility to create a large number of workflows, which really elevates my smart home setup. The support team is fast, attentive to customer needs, and always helpful in finding solutions.

Fast answer and helpfull support

I had been wanting to take my basic smart home to the next level. So I bought the homey pro hub and was very impressed. It's easy to set up and easy enough for beginners to use but also advanced enough for experienced smart home users to make advanced flows.
As it's Matter compatible, there are 100's of devices what work with homey.
I did have a technical issue with the hub, but Homey were very quick to respond and got things going again. This gives me confidence in using Homey for the long term.
I highly recommend Homey.

Excellent support from Bas at Homey! My issue was resolved quickly and professionally. I'm very happy with the service and the product. Highly recommended!

Problem/issue with Zigbee communication, solved by great support; Superb consistent support, easy to understand and fast response.

must be down, cant connect to anything, even thoughI have full ineternet on everything, and tried on several devices....

For me is Homey the must smart light controller, I can controll all my Phillips Hue light and dimmers and plugs and more other lights I have in my house… in my new little house I only have about 50 units but in my earlier house I have more than 100 pcs and it is so easy than change flows and add and delete in the Homey app. I can only say that if you like light in a smart way so you must buy a Homey pro box… if you need support so send an email to Athom in Nederland so they will reply you very quickly

Huge problems after installing a new modem... But hopefully, Daphne's support (Athom) was very efficient in order to solve it. Thank you !

I’ve been a long-time Home Assistant user and still think it’s a great platform, but over time I started looking for something more reliable and simple to manage, especially for complex automations.

With Homey Pro (Early 2023) I’ve found exactly that:
• Very high reliability in daily use
• The Advanced Flow editor makes it surprisingly easy to build complex automations in a visual way
• When I need more power, HomeyScript lets me create advanced logic without losing the overall simplicity of the system

Homey has now become the central hub of my smart home, and I actually prefer it over Home Assistant for my main setup because it combines power with ease of use.

On top of that, the customer service is outstanding – fast, clear, and solution-oriented, honestly on the same level as my best experiences with Apple support.

Overall, I’m extremely happy with both the product and the support team and can confidently recommend Homey Pro to anyone who wants a serious, yet user-friendly smart home platform.

Bas helped me super fast and solved the issue swiftly, amazing what a high customer service level!

Reliable, Powerful, and Easy to Use
Homey offers a simple yet powerful experience with an elegant interface on both web and mobile. Its integrations grow every week, and most major smart home platforms are already supported. The Homey Pro includes all essential wireless protocols: Zigbee, Matter, Z-Wave, and RF433, ensuring full compatibility with virtually any smart device. The company continues to prove its reliability and commitment to innovation. The support Is also quick to reply, which impress me. Stay on track ...