Hone Health Reviews 

11,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and doctors for their extensive knowledge, caring approach, and ability to explain complex information clearly. Many appreciate how medical professionals listen attentively to concerns, provide insightful advice, and ensure appointments are not rushed, making them feel heard and understood. The service is frequently described as streamlined and simple, with people highlighting the ease of scheduling and the overall efficiency of the process. Reviewers often note significant improvements in their health and well-being, attributing it to the personalized care and effective treatment plans received. The customer service team is also highlighted for being attentive and receptive, contributing to an overall positive user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their patience, attentiveness, and... See more

Service

Customers had positive experiences with service, often highlighting the attentiveness and knowledge of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's attentiveness and... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the simplicity and... See more

Product

People report ambiguous experiences with the product. Many customers highly recommend the company's products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Ziedonis was amazing and provided huge value through her extensive knowledge and caring personality. She explained things to me in a way that no doctor ever has before. For example, she clearly... See more

Rated 5 out of 5 stars

Dr. Bedgood understood my concerns. Since my labs came back pretty normal, she had insight into small tweaks that might help my health. She was able to meet at a time that was convenient for my schedu... See more

Rated 5 out of 5 stars

Dr Golden from Home has helped me tremendously with my menopause symptoms my insomnia, fatigue, hot flashes. She placed me on the right combo of meds and within one week most of my symptoms were comp... See more

Rated 5 out of 5 stars

Dr Freier was excellent. I told him I am not interested in statins and we discussed alternate options to work on and then retest in 3 months before crossing that bridge. He also answered my concerns a... See more


Company details

  1. Online Pharmacy
  2. Health consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

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4.8

All reviews

(11,940)

5,228 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Golden from Home has helped me…

Dr Golden from Home has helped me tremendously with my menopause symptoms my insomnia, fatigue, hot flashes. She placed me on the right combo of meds and within one week most of my symptoms were completely gone. I love this programs its fast simple and works!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The doctor is friendly, he answered all
My questions and offers a lot of helpful advice to maximize my treatment plan

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Hone MDs

I have had the pleasure of working with a few different MDs at Hone and every one of them has been extremely professional, caring with an amazing approach to excellent and safe patient care. Even with moving to different states Hone has been able to responsibly provide a continuation of care I haven’t experienced in any other healthcare provider.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Another money grab run by bots

UPDATE - check out their attempt at being responsive below. Another fake AI response. 20 hours later and I am getting a notification that my lab appointment is in 1 hour. I feel awful that I can’t cancel the appointment with Quest and will have wasted their time on a missed appointment due to Hone being absolutely incapable of follow through.

I am not sure how this site has anything above a 3-star average. Less than 24 hours after signing up, I spent 3 hours trying to chase down answers for incorrect lab appointments, trying to get answers from “support”, trying to cancel and get a refund. Terrible experience and it never even started. Oh… they have no phone number so talking to a human - out of the question.

6 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

Our team was able to help get things canceled and credit a refund. A manager from our Care Team has reached out in case you have any further questions or concerns. They haven't heard back yet, but please don't hesitate to respond if you need any other assistance.
---------------
Erin, thank you for sharing your experience. We're sorry for the confusion around your lab appointment and the difficulty reaching our team — that's not the experience we want for anyone in their first days with Hone. Our Care Team is actively working to resolve your request, and we'll definitely make things right for you. Stay tuned!

Rated 5 out of 5 stars

Understanding and Knowledgeable.

Dr. Bedgood understood my concerns. Since my labs came back pretty normal, she had insight into small tweaks that might help my health. She was able to meet at a time that was convenient for my schedule, despite being the day before a holiday.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great doctor

Great doctor! He is greatly detailed and answered any question I had. I would recommend this Dr and Hone as this has been a benefit to my personal health.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Hone offers a Comprehensive Patient Care Review

Hone provides a comprehensive and well‑structured diagnostic workup that I would highly recommend for women seeking clarity around hormone, thyroid, metabolic, and lipid health. The process was efficient, and the consultation was thorough. The physician offered a structured, clinically sound review of all laboratory findings, contextualizing results within current evidence and best practices. Communication was clear, non‑alarmist, supportive, and aligned with best‑practice patient education. Overall, the evaluation and consultation were highly informative and professionally delivered.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

I’ve had nothing but a horrible…

I’ve had nothing but a horrible experience with them. I paid everything they asked to start up and after I finished all my blood work, they tried to charge me another $300 when they told me I was only going to be paying 150 a month I’ve messaged them several times and they will not respond. They literally do not have a contact number for a reason if you’re wasting your money and not getting with you pay for then that’s the TRT company for You.

7 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

Kevin, thank you for sharing your feedback. We're sorry to hear about the confusion around your pricing — that's not the experience we want for you. A member of our Care Team will be reaching out directly to walk through the billing details and make sure everything is aligned with what was discussed at sign-up. In the meantime, please don't hesitate to reach out via live chat inside your Hone account or by messaging us at support@honehealth.com

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