Hone Health Reviews 

11,938
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,576 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, attentive, and genuinely listening to their concerns, making them feel heard and understood. The service is frequently described as streamlined, simple, and easy to use, providing an efficient and supportive user experience. Many also highlight the exceptional customer service, noting the professional and caring approach of the team. However, some customers also noted significant issues with the overall service, describing frustrating experiences. A few people mentioned difficulties with incorrect billing, unresponsive customer support, and challenges in resolving problems or getting refunds.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Users describe positive interactions with service, highlighting the ease and affordability of accessing... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the attentiveness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of navigating... See more

Product

Customers had ambiguous experiences with the product, with many reporting positive outcomes, especially for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Golden from Home has helped me tremendously with my menopause symptoms my insomnia, fatigue, hot flashes. She placed me on the right combo of meds and within one week most of my symptoms were comp... See more

Rated 5 out of 5 stars

Dr. Bedgood understood my concerns. Since my labs came back pretty normal, she had insight into small tweaks that might help my health. She was able to meet at a time that was convenient for my schedu... See more

Rated 5 out of 5 stars

Dr Freier was excellent. I told him I am not interested in statins and we discussed alternate options to work on and then retest in 3 months before crossing that bridge. He also answered my concerns a... See more

Rated 5 out of 5 stars

Since joining Hone I’ve had nothing but good experiences. My doctor is very knowledgeable and informative and actually listened to the symptoms id been having. It’s been a year now, and with some mino... See more


Company details

  1. Online Pharmacy
  2. Health consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,938)

5,228 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great visit

The Dr was very polite and professional. He made it really easy to talk to him about a topic that I've had trouble speaking about to anyone.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Painless

Dr. RILEY WAS WONDERFUL AND THOROUGH, LISTENED TO MY CONCERNS, AND WE WERE ABLE TO STRUCTURE TREATMENT AROUND MY COMFORT PRESENTLY; I WILL BE MAKING AN APPOINTMENT TO SEE DR. RILEY IN PERSON.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Ayyagari

Dr. Ayyagari Was fantastic. My appointment was like talking to a good friend, except she knew how to treat the symptoms I’ve been experiencing instead of just complaining about them with me! Now I have an action plan.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My consult with my Dr

My consult with my Dr. was concise and easy to understand. My Dr. is always friendly and he knows my case very well. All questions always answered. Very well done!

Thank you!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Hone experience

Dr. Baptiste is great. He takes the time to ask and answer questions and make recommendations. Always receive the updates I need to stay informed about labs, medications, and appointments. I’m 55 and definitely feeling better than when I was 50.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Friendly and Reliable

Fast, friendly, and reliable she listened to my issues and cha! The whole appointment process is smooth from start to finish. I loved receiving the automated text reminders and follow-ups on my mobile phone, which made sure I knew exactly when and where my appointment was.

25 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look