Hone Health logo
Visit website

Hone Health Reviews 

11,871
•
TrustScore 5 out of 5

4.8

Online Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, empathy, and willingness to listen to concerns, making them feel heard and understood. The service is frequently highlighted as excellent, with many appreciating the streamlined process, ease of use, and the convenience of telehealth options. Many users report significant improvements in their health and well-being, with symptoms resolving and feeling better than they have in years. However, some customers also noted issues with billing, experiencing charges for services not rendered and difficulty in resolving these problems due to a lack of responsive customer service and communication. A few other people also felt that their symptoms were not adequately considered or were ignored, leading to further issues.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Users describe positive interactions with service, highlighting the ease and affordability of accessing... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the attentiveness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of navigating... See more

Product

Customers had ambiguous experiences with the product, with many reporting positive outcomes, especially for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Golden from Home has helped me tremendously with my menopause symptoms my insomnia, fatigue, hot flashes. She placed me on the right combo of meds and within one week most of my symptoms were comp... See more

Rated 5 out of 5 stars

Dr. Bedgood understood my concerns. Since my labs came back pretty normal, she had insight into small tweaks that might help my health. She was able to meet at a time that was convenient for my schedu... See more

Rated 5 out of 5 stars

Dr Freier was excellent. I told him I am not interested in statins and we discussed alternate options to work on and then retest in 3 months before crossing that bridge. He also answered my concerns a... See more

Rated 5 out of 5 stars

Since joining Hone I’ve had nothing but good experiences. My doctor is very knowledgeable and informative and actually listened to the symptoms id been having. It’s been a year now, and with some mino... See more

Company details

  1. Online Pharmacy
  2. Health consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!

Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,871)

5,157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Dr

Excellent Dr. visit. He was patient, thorough, and listened to my concerns and answered my questions fully.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Dr. Wilson took the time to review my file before meeting with me. She then took the time to listen to what I was telling her. She was understanding. She took the time to hear me not just listen. She explained everything and even repeated herself when I had questions. She didn't make me feel like I was a burden. I would highly recommend scheduling an appointment.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Alysia is the best Doctor!

I have had the best experience working with Alysia! She answers every question with full transparency and has a great personality which makes it for a very comfortable conversation.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressed

Very impressed with the ease of communication and coordination through the process. Friendly, professional and compassionate, many thanks!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS

I want to do a special shout out to a really great experience with customer support rep Nuria De La Rosa. I had a last minute trip that came up and she facilitated my prescription getting to my place early and on time before my trip. Hone has been a first class experience and people like her keep me coming back and staying with this company.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Dr Swain is 10 Stars!!

Dr. Swain connects with my journey and makes me feel seen and heard. I’m so grateful that she came into my life through Hone!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I love the simplicity and the ease of…

I love the simplicity and the ease of utilizing HONE for my health needs. The provider is attentive to me and hears my questions and concerns.
LOVE the ease of having prescribed medications mailed to me.
I highly recommend.

22 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look