Honest Kiss Reviews 24,722

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have just started working with Honest Kiss and honestly it's been a beautiful experience so far. Thank you for your great deals and gifts.

Rated 5 out of 5 stars

I love buying gifts for my wife and keep making her feel beautiful not that she needs it! This well look good on her vanity.

Rated 1 out of 5 stars

Rip off scam. I was told after signing up that they don’t deliver to my area. They still took fifty a month for just over a year. I have a relative that is RCMP and is looking into this

Company details

Information provided by various external sources

Join the Honest Kiss Club today to immerse yourself into our world, and live new magical experiences! Thanks to the Honest Kiss Club, shop smart with your Gift Cards and save tons of money!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam, do not waste your money

I tried to get their special offer for products for $2 and then get charged a $49 monthly subscription fee. I had to call, email and it took a while to get the refund processed it’s been over 3 months I have not received my package. Scam all the way I would not ever shop here or recommend it to anyone.

14 April 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

We are sorry for this misunderstanding,

Our site and our offer are valid, it is not a scam

Indeed, all the conditions of the offer as well as the subscription are clearly indicated on our site and in our general conditions of use which appear very clearly, on several occasions, during your registration.

As the subscription is non-binding, it can be terminated at any time by sending an email to our customer service.

Our email address sarah@honestkiss.com is working fine. Make sure you have checked your spam properly. Indeed, it happens that our answers land there inadvertently.

Regards,
The Honest Kiss team

Rated 1 out of 5 stars

SCAM SCAM SCAM

They offer you a sampler for $1.95, but little do you know you are signing a contract for pre-authorized payments of $49/monthly. There is absolutely no way to unsubscribe, other than to call your credit card company and get a new card.

8 April 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

We are sorry for this misunderstanding.

All the conditions of the offer as well as the subscription are clearly indicated on our site and in our general conditions of use which appear very clearly, on several occasions, during your registration.

As the subscription is non-binding, it can be terminated at any time by sending an email to our customer service at sarah@honestkiss.com.

If you have any questions, please do not hesitate to contact customer service at sarah@honestkiss.com

Regards,
The Honest Kiss team

Rated 1 out of 5 stars

THIS IS A SCAM GUYS, THE MOST UNTRUSTWORTHY WEBSITE

THIS IS A SCAM GUYS, THE MOST UNTRUSTWORTHY WEBSITE, THEY WILL CHARGE MONTHLY FEES OF 49$ AND NEVER SEND ANY PRODUCT TO YOU. NEVER NEVER NEVER SUBSCRIBE TO THIS WEBSITE ITS A SCAM. THEY MAKE MONEY BY EXPLOITING CUSTOMERS

8 April 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

We are sorry for this misunderstanding,

Our site and our offer are valid, it is not a scam

All the conditions of the offer as well as the subscription are clearly indicated on our site and in our general conditions of use which appear very clearly, on several occasions, during your registration.

As the subscription is non-binding, it can be terminated at any time by sending an email to our customer service.

Our email address sarah@honestkiss.com is working fine.

Regards,
The Honest Kiss team

Rated 1 out of 5 stars

would like to file a lawsuit against…

would like to file a lawsuit against them. really. they just stole 300 from my account. not once have they sent an invoice for the monthly sub, not only that they say their monthly sub is not cumulative, so you can only spend the 49 on 1 product that is ONLY listed in their club selection, which usually cost hundreds of dollars. fuk you

7 April 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

We are sorry for this misunderstanding,

Our site and our offer are valid, it is not a scam

All the conditions of the offer as well as the subscription are clearly indicated on our site and in our general conditions of use which appear very clearly, on several occasions, during your registration.

As the subscription is non-binding, it can be terminated at any time by sending an email to our customer service.

Our email address sarah@honestkiss.com is working fine.

Regards,
The Honest Kiss team

Rated 1 out of 5 stars

I've still never received my gifts and…

I've still never received my gifts and I completed all I was asked my friends going to blog now as its been weeks and I've been shielding the whole time I'll would have appreciated my gifts for completing all that was asked

1 April 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

Have you made sure to complete all the steps to receive your gift?

You can contact our customer service by email at sarah@honestkiss.com so that they can help you.

Regards,
The Honest Kiss team

Rated 1 out of 5 stars

Never got my package it’s a totally…

Never got my package it’s a totally joke. Don’t bother it’s a massive scam

22 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

We're sorry you think our offer is a scam. We can assure you that our offer is completely legal.

In addition, have you made sure to complete all the steps to receive your gift?

You can contact our customer service by email at sarah@honestkiss.com so that they can help you.

Regards,
The Honest Kiss team

Rated 1 out of 5 stars

DO NOT give your information to this…

DO NOT give your information to this company ! They will rip you off and charge your card without authorization! It didn’t happen to me personally but it’s happening to all my friends. It’s a joke.

19 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi,

Both our offers and our terms and conditions were clearly indicated during the registration.

You can contact us on sarah@honestkiss.com , we'll be happy to help you.

Honest Kiss Team

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. Covering up their scam with sneak terms and conditions cover up. Has anyone yet to receive ANYTHING other than an unexpected, unauthorized charge? Please file with your bank as fraud so they may investigate.

@honestkiss do not reply to this stating that we all knew about the charge in the inital registration- clearly the intentions were to be discreate as we see everyone was unaware and would like their money back.

8 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

If you signed up to our welcome offer which is a free gift box, you simultaneously became a member of our club. This was explained during the registration process as well as in the terms and conditions that you had to accept before finishing up the registration. As a member of the club, you get charged once a month, and then you get that same amount as a gift card that you can use in our webshop. If you don't want to be a member anymore you are free to unsubscribe at any time.

Our dedicated customer service team are happy to assist you if you have any questions. You can reach us at help@honestkiss.com.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

FRAUD FRAUD FRAUD !!!!!!

This is actually a fraud company

They took my money 3 times from my credit account and still I didn’t get anything from there side , I have mailed them 2 times but no reply from sarah....
I want my money back please.

8 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Julia,

I am sorry to hear that you have this impression of us. I can assure you that we are a legitimate company, and we try to be transparent in regards to what is included in a membership in our wonderful club. If you don't want to be a member of our club anymore, you are free to unsubscribe at any time.

Please get in touch with the customer service team at help@honestkiss.com , and we'll be happy to help you.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

you guys are scammers lol

you guys are scammers lol. offering a free gift then in fine print you got sub fees. and on top of it all you guys say the money that you scam from us is redeemable in your account on honestk...... but you cant log in and where and you security certificates are expired...

6 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

I am sorry to hear that you didn't have a good experience with us.

When you signed up for our welcome offer - which is a free gift box - you simultaneously became a member of our club. The welcome offer is for all new members of our club, and this is explained during the registration for the free gift box as well as in the terms and conditions that you had to accept before finishing the registration. As a member, you get charged once a month, and then you get a gift card with the same amount of money, that you can spend in our webshop.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

Took 49.00 out of my account without my…

Took 49.00 out of my account without my authorization. Never received any gifts either. Fraud. I better have my money returned ASAP.

6 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi,

I am sorry to hear that you have gotten this impression of us. I can assure you that we have no way of charging anyone anything without their consent. If you signed up to our club you will get charged once a month, and then you get that exact amount as a gift card that you can use in our webshop. This is explained when you register for our club, as well as in the terms and conditions that you have to accept to be able to become a member of our club.

Our customer service team is happy to assist you at help@honestkiss.com if you have any questions or want us to clarify anything.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

Ordered product before Christmas 2020…

Ordered product before Christmas 2020 paid 49$, no item delivered. Fast forward today, 49$ withdrawn from my bank account paid to (rf honestK) looked back on bank records and 49$ withdrawn last month too! That 147$....contact your bank and also follow up with fraud investigation.

6 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

Thank you for your feedback.

If you want to check the status of your order, or want us to look into the extra charge, please don't hesitate to contact our dedicated customer service team at help@honestkiss.com, and we'll be happy to help you with that.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

Maybe a scam?

I signed up back in January and was told my welcome gift box was on the way however it’s 2 months later with no gift box.

6 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

I am very sorry to hear that you have this impression of us.

I can assure you that we are a legitimate company that just want to offer the best products and prices to our wonderful customers. If you have any questions or anything we can assist you with, our customer service team will be happy to help you at help@honestkiss.com.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

It is taking unauthorized money from me…

It is taking unauthorized money from me and I haven't received any product

6 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

I am very sorry to hear that you are disappointed with us. That is of course not what we want from our wonderful customers.

I can assure you that we have no way of deducting money from your account without your consent. If you have signed up for our club you simultaneously agreed that you would get charged once a month, and then get that same amount as a gift card that you can spend in our webshop. This is explained during the registration process, and needs your consent in order for you to become a member.

However, if you think someone else has signed you up with your personal details without your consent, please don't hesitate to contact our dedicated customer service team at help@honestkiss.com, and we'll be happy to assist you.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

It's all bull--it.

I. Didnt get anything from them. I didn't get free gift or my order. It's just another scam

4 March 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi,

I'm sad to hear that your experience with us has not lived up to your expectations. If you need help signing out of our club, you're welcome to contact our customer service at help@honestkiss.com.

We would also love to make sure your experience with us is the best possible, so please reach out to us if there is anything we can do to make sure that whatever made your experience not so good, is corrected.

Best regards

Honest Kiss Team

Rated 1 out of 5 stars

It’s a scam

It’s a scam! I received the link from a friend on January 13th and decided to try, since the free gift was a Clinique gift box worth 69$. Since it was from a friend, I didn’t even bother to do research about the company. On January 24th, I looked at the website of the company for a way to unsubscribe. Guess what? Didn’t find! There was only a phone number. So I sent a text message asking to unsubscribe. They never answered. Then, I saw my credit card bill. They charged me for the subscription and the shipping, but I never received anything. I checked again their terms and conditions and found an email, also sent many text messages to Sarah, who very rudely told me they can’t return my money because I agreed to their terms and conditions, and that I didn’t unsubscribe within the period. BS! I told a few times that I didn’t receive anything and that was unfair for them to take my money. Sent pictures of the text message and everything. So she sent me an email with a link to a 20$ gift card to expend on their website (how could I trust them?). Also, when you check the website you see that there is also a condition to get the gift (share when you subscribe, and if a friend subscribe). That’s wasn’t my case. My friend who shared with me and subscribe didn’t receive her gift either. They also charged her. So, I definitely do not recommend this company and I am also very sad that this is happening in our country. People are becoming more and more degraded, liars and cheaters.

26 February 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi,

Thank you for your review.

I can assure you that we are not a fraudulent company. Our ads are not a lie, and our welcome offer which is a free gift box is real. If you sign up to our welcome offer, you simultaneously become a member of our club. This was explained during the registration process, as well as in the terms and conditions that you had to accept before signing up. As a member of our club you get charged once a month, and then you get that same amount as a gift card that you can use in our web shop. If you don't want to be a member, you are free to unsubscribe at any time.

If you have any questions or want assistance, you can contact our customer service team at help@honestkiss.com and we'll be happy to assist you.

Kind regards,
The Honest Kiss Team

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