Love HoneyBook but I wish they would have continued using the Legacy files. They are simply so much better, friendly and deliver smoothly. Also, I feel like they make unnecessary changes to the platfo... See more
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HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love. Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does. With HoneyBook, businesses can: Capture leads with branded forms, online scheduling, and automated follow-ups Get paid faster with online invoices, e-signature contracts, and customizable proposals Manage every client with a visual pipeline, CRM, branded client portal, and automated workflows HoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile. Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
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539 Bryant Street, 94107, San Francisco, United States
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Replied to 14% of negative reviews
Typically replies within 1 week
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Honeybook has been so worth it for me and my business. My client experience is more streamlined, it’s user friendly, whenever I’ve needed to reach out to customer service, they’ve been quick and helpful. Their system is perfectly set up to track payments, files are easy to create and send, and all of their integrations are amazing. 10/10 recommend.

Reply from HoneyBook
HoneyBook is a user friendly software great for any small business! I’ve been using HoneyBook for 5 years now and love it. There are so many features to help keep my business running smoothly without the dread of the paperwork side of the business! Highly recommend this software!

Reply from HoneyBook
We use it for much more than onboarding now. It has become an integral part of our ongoing communication at our design agency.

Reply from HoneyBook
We started our floral business in 2022, and after doing a lot of research, we took a leap of faith and chose HoneyBook and it turned out to be one of the best decisions we’ve ever made for our business.
Since then, the platform has evolved so much, and it’s been amazing to grow alongside it. As our team has expanded, having everyone use HoneyBook seamlessly has made such a difference in how we operate.
What really stands out is how much they genuinely support small businesses, you can feel it in everything they build and offer.
Honestly, I can’t compare it to any other software. It’s been an absolute game changer for us 🤍

Reply from HoneyBook
HoneyBook is a top tier crm. Handles and navigated my business and needs seamlessly and when I need help the team is there for me

Reply from HoneyBook
HoneyBook is a game changer for my wedding DJ business. I was someone who always worked for a company because I didn’t want to spend my spare time worrying about the admin work. But with HoneyBook automations, I made the jump to being my own solo op and I still have just as much free time! Thank you!!

Reply from HoneyBook
Honeybook makes my workflow easy. I can see what's ahead for the month and where I'm landing with my goals. I love the email notifications I get about a past due or a congratulations on a good month. If I ever need support, it is easy to get in touch with an expert. I highly recommend Honeybook.

Reply from HoneyBook
Well organized pipeline and customer support is fantastic and easily accessible. Down sides are financial reporting and some smart file features.

Reply from HoneyBook
HoneyBook is constantly innovating to make my life as a business owner easier. I would be so truly, utterly lost without this CRM! Worth every penny.

Reply from HoneyBook
Been with Honeybook for over a decade, it's been a great ride! Absolutely love all the features and I am a LIFER!

Reply from HoneyBook
HoneyBook is an absolute game changer for my business! The amount of time that it has saved me by being the assistant I didn’t know I needed is unreal. I love that I’m able to automate my workflow, create template emails that I can then personalize to send to clients, sync with my QuickBooks, make beautiful lead forms, have clear easy payment options for my clients, and so much more! I would recommend HoneyBook to any business owner!

Reply from HoneyBook
Love Honeybook! It has simplified my organization and the automatic billing is so helpful for my wedding floral design business. Definitely worth the investment :)

Reply from HoneyBook
I kept jumping from tool to tool to handle my clients. HoneyBook has replaced quite a few of them, particularly all the admin stuff (contracts, invoices, etc.).

Reply from HoneyBook
There's a few bumps here and there but overall the system works amazing and customer service is decent.
Do not use this company they do not communicate and will take your money hold it and refund everyone leaving you without products and customer get all services for free
I’ve been using HoneyBook to manage my clients and workflow, and it’s been a game changer for staying organized. Everything I need contracts, invoices, payments, proposals, and communication is all in one place, which saves me a ton of time and mental energy.
The platform is really user friendly and looks professional on the client side. Sending proposals and contracts is smooth, and getting paid is easy and seamless. I especially like the automation features they help keep things moving without me having to manually follow up all the time.
HoneyBook also makes me feel more legit and put-together as a professional. Clients know exactly what to expect, and the process feels polished from start to finish. Overall, it’s helped me stay organized, save time, and focus more on my actual work instead of admin tasks.
I’d definitely recommend HoneyBook to anyone who wants to streamline their business and elevate their client experience.
Slow to load and navigate, lacks customization in truly helpful areas (project pipeline, etc.), and difficult for client use. With these major and unaddressed pain points, it's hard to justify paying the largely increasing prices to stay loyal.
It took a few months to get comfortable with the layout but once I did, it had everything I needed. The automations and organization have made my job easier
I think Honeybook is great. Loving some of the new features, however there are some basic things I find myself not able to do that I really wish were possible. Especially being that there is another $10 per month price hike.
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