Honey Lane Kids Reviews 

103
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Received the bundle crumpled and with orange/brown oil on. I reported this on the day they were delivered and opened, i got a response apologising and asking if i want a fresh pack or refund and... See more

Rated 5 out of 5 stars

I have purchased a lot of outfits from Honey Lane for my daughter. They are all gorgeous and such affordable prices. Each order has arrived promptly and beautifully packaged. My daughter always ge... See more

Rated 5 out of 5 stars

Honey Lane Kids Clothing are amazing, Their online services was very easy to use and understand. It only has a small variety but the quality of their baby clothes are outstanding. They also deliver so... See more

Rated 5 out of 5 stars

I have never been disappointed with any of the items that I have purchased from Ayme at honeylane kids. The matching hats are so cute and great quality. The clothing feels nice on and looks amazing to... See more

Company details

  1. Children's clothes shop

Written by the company

We offer a wide range of affordable children's clothing and accessories. We offer Korean children's clothing, neutral and unisex items, Matching mum & baby hats, baby headbands and bows, and much more. Honey Lane Kids was born due to a lack of options on the high street for gifts and children's clothing and accessories. We bring you the best quality items for your little ones.


Contact info

3.8

Great

TrustScore 4 out of 5

103 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(103)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cute Hospital Bags

Ordered the hospital bags and they are perfect! Took a little while to arrive but this timescale was clearly outlined on the description when I purchased so totally fine with this! They are a good size and feeling super organised now 😊. Thanks HLK

31 October 2022
Unprompted review
Honey Lane Kids logo

Reply from Honey Lane Kids

Thank you for the feedback Claire it's very much appreciated! x

Rated 5 out of 5 stars

I recommend.

I've ordered twice from this wonderful company in the last few months and I would 100% order again. Beautiful items, great dispatch and delivery time plus arrived in lovely packaging. Definitely recommend.

21 October 2022
Unprompted review
Honey Lane Kids logo

Reply from Honey Lane Kids

Thank you very much for your review! x

Rated 5 out of 5 stars

Fabulous service, gorgeous product

I ordered a new born headband for my friends baby girl a month ago, it arrived super fast, it was packaged lovely and my friend absolutely adored it! Currently trying to conceive and will certainly be buying more items from you in the future!

8 October 2022
Unprompted review
Honey Lane Kids logo

Reply from Honey Lane Kids

Thank you so much for a lovely review! Look forward to serving you again in the future! x

Rated 5 out of 5 stars

Beautiful items and fantastical …

Beautiful items and fantastic communication makes a lovely small business. Always happy with every purchase and item.

9 November 2022
Unprompted review
Honey Lane Kids logo

Reply from Honey Lane Kids

Thank you so much for a lovely review, we truly appreciate it! x

Rated 1 out of 5 stars

I paid extra money for a faster…

I paid extra money for a faster delivery and it did not come within the time! Very disappointed as it was a gift!

7 November 2022
Honey Lane Kids logo

Reply from Honey Lane Kids

Hi Jade, I'm super disappointed that we haven't been able to meet your expectations on delivery. As previously mentioned in my email to you, the item you ordered was on a 5-7 working day turnaround, due to the handmade nature. this is clearly displayed on the item description and also in the image gallery, the postage selection does not change the dispatch time, this would be impossible as the items are handmade by myself so I'm unable to physically dispatch them next day I'm afraid. I can see that your order was actually dispatched within 4 working days, which is well ahead of schedule! I always do my best to help in any circumstance so had you messaged me before hand to say you needed them by a specific date I could have let you know whether or not this would have been possible. If you'd like to return the item for a full refund I will of course accommodate this request.

Thank you, Ayme - Honey Lane Kids.

Rated 5 out of 5 stars

Fabulous 😍

Easy to use website, and when the product arrived gift wrapped it was just beautiful. Thank you I will definitely be using your website again.

25 August 2022
Honey Lane Kids logo

Reply from Honey Lane Kids

Thank you so much for a lovely review, that makes us very happy to hear! x

Rated 3 out of 5 stars

Comforters lovely item just not the colour I wanted

I orded 2 of the comforters in 2 different colours. I received a shipping email, so assumed I would receive the item any day. After a week I emailed to find out where these items were. To be told that unfortunately the items I ordered were not in stock and I had received an email, I did which went to spam so I did not receive it. On emailing to resolve I was told that the only one available was the cream one. One of these items were for myself and one as a gift. I decided that I would have the cream one as it would take to long for me to receive my money back and then reorder for another company. I was told these would be dispatched 2 days later, I received them very quickly after 3days. The quality of the item looks great although I have reviewed at 3 stars as I would have preferred the blue and pink one and think they would have looked much better. The communication was quite quick, just remember to look at your spam, I didn't as I had already received an email saying it had been shipped with a royal mail tracking number.

22 July 2022
Rated 5 out of 5 stars

Lovely small business

Lovely small business, ordered from them multiple times and will continue to in the future. Good quality clothes with good price.

18 May 2022
Rated 5 out of 5 stars

‘New Kids On the Block!’

Honey Lane Kids Clothing are amazing, Their online services was very easy to use and understand. It only has a small variety but the quality of their baby clothes are outstanding. They also deliver so fast. I’am really satisfied. I highly recommended there products.

8 May 2022
Rated 1 out of 5 stars
Honey Lane Kids logo

Reply from Honey Lane Kids

Hi Sally, I'm sorry to hear you haven't received your order. Please do get in contact so that we can rectify this issue for you. We are always more than willing to help with any enquiries, especially if a parcel has gone missing. Kind regards, team Honey Lane Kids x

Rated 5 out of 5 stars

Such beautiful bows

Such beautiful bows, we have all the colours. They are made so well and are perfect for babies.

6 April 2022
Honey Lane Kids logo

Reply from Honey Lane Kids

Thank you so much for your kind feedback, we're so happy that you love our mini bows! x

Rated 3 out of 5 stars

Took ages to arrive

Took ages to arrive! Got the email asking for review waaaay before item came. I also have a 5 month old small baby who can still wear 0-3, I ordered this in 3-6 months and it’s short in the leg and body, too late to send back and get another as I know it won’t get here for Easter as the first one took so long to come!

Found the same item much cheaper elsewhere too! (Original Label has been cut out if the one I have received)

4 April 2022
Honey Lane Kids logo

Reply from Honey Lane Kids

Hi Charlotte! Sorry to hear the order took so long to arrive. Please do send us a message and we can have a look at the delivery time and refund the postage cost if it took longer than advertised! Also, I'm really sorry that the item doesn't fit your baby, we size our items to the best of our ability but as I'm sure you can imagine it's hard to get it right for everyone as all babies are so different, we've also not had this feedback about this item or size before! I'm not sure it's fair to mention that you have found the items cheaper elsewhere. We pride ourselves on being as affordable as possible. If someone else has the same item priced lower, this is entirely up to them, perhaps they don't have as many overheads to take into consideration. We're a small business trying to survive in a very difficult climate!! Feel free to get in contact in regards to your order and we will as always, do everything we can to help and to ensure you have the best experience possible. Kind regards, Team HoneyLane Kids x

Rated 4 out of 5 stars

Great quality but website needs to be up to date with stock

Great quality, neutral clothing for my little one, my only issue is paying for items and receiving a dispatch email to then be emailed a day or two later saying you've been refunded for said items because they're "out of stock".

6 February 2022
Honey Lane Kids logo

Reply from Honey Lane Kids

Thanks for your feedback here Katherine, that is a completely fair comment as we have has a few stock issues due to selling on a few different platforms. It's something we're working really hard to rectify and make sure doesn't happen again. I hope you'll shop with us again soon :) Kind regards, Team HoneyLane Kids x

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